This position is for BOTH of our KidStrong Location in the area. Cary and Raleigh location ... RESPONSIBILITIES: CENTER OPERATIONS * Build and maintain relationships with KidStrong families to ...
KidStrong Raleigh
31 Kidstrong Raleigh Jobs Hiring Near You
This position is for BOTH of our KidStrong Location in the area. Cary and Raleigh location ... RESPONSIBILITIES: CENTER OPERATIONS * Build and maintain relationships with KidStrong families to ...
Member Services Front Desk Receptionist Cary Raleigh Location
$14.50 - $18.75/hr
This position is for BOTH of our KidStrong Location in the area. Cary and Raleigh location. RESPONSIBILITIES: CENTER OPERATIONS Build and maintain relationships with KidStrong families to align with ...
Member Services Front Desk Receptionist Cary Raleigh Location
$14.50 - $18.75/hr
This position is for BOTH of our KidStrong Location in the area. Cary and Raleigh location. RESPONSIBILITIES: CENTER OPERATIONS Build and maintain relationships with KidStrong families to align with ...
KidStrong Cary Camp Coach
$15 - $18/hr
KidStrong is a science-based kids training program that builds strong, confident and high-character kids. Kids walking to age 11 tackle challenges in weekly classes led by expert coaches. KidStrong ...
KidStrong Cary Camp Coach
$15 - $18/hr
KidStrong is a science-based kids training program that builds strong, confident and high-character kids. Kids walking to age 11 tackle challenges in weekly classes led by expert coaches. KidStrong ...
KidStrong Cary Camp Coach
$15 - $18/hr
What is KidStrong KidStrong is a science-based kids training program that builds strong, confident and high-character kids. Kids walking to age 11 tackle challenges in weekly classes led by expert ...
Quick apply
KidStrong Cary Camp Coach
$15 - $18/hr
What is KidStrong KidStrong is a science-based kids training program that builds strong, confident and high-character kids. Kids walking to age 11 tackle challenges in weekly classes led by expert ...
KidStrong Cary Camp Coach
Raleigh, NC · On-site
$15 - $18/hr
KidStrong is a science-based kids training program that builds strong, confident and high-character kids. Kids walking to age 11 tackle challenges in weekly classes led by expert coaches. KidStrong ...
KidStrong Cary Camp Coach
Raleigh, NC · On-site
$15 - $18/hr
KidStrong is a science-based kids training program that builds strong, confident and high-character kids. Kids walking to age 11 tackle challenges in weekly classes led by expert coaches. KidStrong ...
KidStrong Territory Sales Associate
$23 - $25/hr
In this critical position, the Sales Associate must demonstrate a deep understanding of the KidStrong brand and curriculum in order to meet and exceed sales goals with a commission bonus structure in ...
Quick apply
KidStrong Territory Sales Associate
$23 - $25/hr
In this critical position, the Sales Associate must demonstrate a deep understanding of the KidStrong brand and curriculum in order to meet and exceed sales goals with a commission bonus structure in ...
KidStrong Territory Sales Associate
$23 - $25/hr
In this critical position, the Sales Associate must demonstrate a deep understanding of the KidStrong brand and curriculum in order to meet and exceed sales goals with a commission bonus structure in ...
KidStrong Territory Sales Associate
$23 - $25/hr
In this critical position, the Sales Associate must demonstrate a deep understanding of the KidStrong brand and curriculum in order to meet and exceed sales goals with a commission bonus structure in ...
WHAT IS KIDSTRONG? At KidStrong, we help parents build stronger, smarter, more athletic kids. Our private training centers focus on the brain, physical and character development for ages walking ...
Quick apply
WHAT IS KIDSTRONG? At KidStrong, we help parents build stronger, smarter, more athletic kids. Our private training centers focus on the brain, physical and character development for ages walking ...
KidStrong Territory Sales Associate
$23 - $25/hr
In this critical position, the Sales Associate must demonstrate a deep understanding of the KidStrong brand and curriculum in order to meet and exceed sales goals with a commission bonus structure in ...
KidStrong Territory Sales Associate
$23 - $25/hr
In this critical position, the Sales Associate must demonstrate a deep understanding of the KidStrong brand and curriculum in order to meet and exceed sales goals with a commission bonus structure in ...
WHAT IS KIDSTRONG? At KidStrong, we help parents build stronger, smarter, more athletic kids. Our private training centers focus on the brain, physical and character development for ages walking ...
WHAT IS KIDSTRONG? At KidStrong, we help parents build stronger, smarter, more athletic kids. Our private training centers focus on the brain, physical and character development for ages walking ...
WHAT IS KIDSTRONG? At KidStrong, we help parents build stronger, smarter, more athletic kids. Our private training centers focus on the brain, physical and character development for ages walking ...
WHAT IS KIDSTRONG? At KidStrong, we help parents build stronger, smarter, more athletic kids. Our private training centers focus on the brain, physical and character development for ages walking ...
KidStrong Raleigh Jobs Information
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$15 - $18/hr
Part-time
Posted 15 days ago
Job description
Benefits:
- Bonus based on performance
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Training & development
Job Duties & Responsibilities
KidStrong Member Service Receptionist's are the support system of the Program Director when it comes to the center. It's the responsibility of the Member Service Receptionist's to work with the Program Director on fostering a culture of learning and development for both their Coaches and the Families that attend the center and delivering key business results such as sales performance and lowering member attrition. The Member Service Receptionist's is a talented, welcoming, and engaging person who is focused on delivering an exceptional experience for the kids, families, and team members.
This position is for BOTH of our KidStrong Location in the area. Cary and Raleigh location.
This position is for BOTH of our KidStrong Location in the area. Cary and Raleigh location.
RESPONSIBILITIES:
CENTER OPERATIONS
- Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service.
- Welcome families as the enter the center.
- Assist members with all administrative needs and requests.
- Help enroll new members interested in the program for a membership or trail class.
- Be the Trial champion! When a trial is in house your primary focus should be to close the sale.
- Oversee center level initiatives i.e. center maintenance, training, brand consistency etc.
- Daily, Weekly, and Monthly cleaning and maintenance of the center with team.
- Typical schedule includes 3 weekday's and 2 weekend shifts with specific hours dependent on the needs of the center and supporting the Program Director on their 2 consecutive days off. Those 2 days you will fully oversee member relations at the center.
- Weekday Part time schedule is from 3:00pm to 7:45pm.
- Weekend Part time schedule is 8:30am to 2:30pm.
- You will assist our program director with all center needs.
OUTBOUND CALLS
- Dedicated 1-2 hours daily sales outbound calls / texts / trial follow up management.
- Member relation calls.
- Voicemail return.
SKILLS/QUALIFICATIONS
- A passion for working with children is non-negotiable!
- Comfortable speaking to parents/guardians regarding variety of topics.
- Complete training through LearnUpon as required by the leadership team.
- Prior experience as a member services receptionist is a plus!
- Previous experience in management is preferred but not required
- Practical work experience with Google and Microsoft platforms.
- Previous experience with systems and platforms such as GloFox, LearnUpon, Podium, HubSpot, and Google Sheets is preferred but not required.
- CPR certified not required but preferred. Can certify within 90 days of hire.
BONUS
- Eligible for membership sales bonus upon completion of training and probationary period.
Sphere of Interaction
This position will NOT have any direct reports. When the Program Director is off, the Member Service Receptionist will be responsible for center operations to a limited capacity. This position will also interact with Raleigh Territory leadership and KidStrong, Inc. HQ team members as needed.
DNA/COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies:
High Standards
- Establishes and holds high standards
Natural Leader
- Creates culture
- Takes initiative
Leads by Example
- Sets tone through actions
Passionate
- Stays focused on the KidStrong Goals.
- Goal oriented and high performing.
Command Presence
- Upholds KidStrong Values; creates vision for others.
Teacher
- Communicate and ensure transfer of knowledge.
Professional
- Approaches others in a tactful manner
- Reacts well under pressure
- Treats others with respect and consideration
- Accepts responsibility for own actions
- Follows through on commitments.
Performer
- Engaging, Fun, Likable
- High Energy, Clear & Easy to Understand
Mentor
- Develops and nurtures relationships
- Focuses on developing self and others
Planning/Organizing
- Prioritizes and plans work activities; Develops realistic action plans.
- Sets goals and objectives
- Uses time efficiently
- Plans for additional resources
- Organizes or schedules other people and their tasks
Oral Communication
- Speaks clearly and persuasively in positive or negative situations
- Responds well to questions; Listens and gets clarification
- Demonstrates group presentation skills; Participates in meetings.
Written Communication
- Writes clearly and informatively;Edits work for spelling and grammar
- Varies writing style to meet needs
- Presents numerical data effectively; Able to read and interpret written information.
Teamwork
- Balances team and individual responsibilities
- Exhibits objectivity and openness to others' views
- Contributes to building a positive team spirit; Supports everyone's efforts to succeed.
- Puts success of team above own interests; Able to build morale and group commitments to goals and objectives
Coachable/Low Ego Mindset
- Gives and welcomes feedback.
- Encourages exploring of different perspectives to reach common goals and objectives
- Has a growth mindset; Sees every opportunity as one to learn from.