Kennedy Services
Kennedy Services

30 Kennedy Services Jobs Hiring Near You

Customer Service Representative

Baltimore, MD · On-site

$16 - $21.50/hr

... the services provided by the department, and supporting the overall goals of the company. Requirements include a high school diploma or equivalent, 1-2 years of call center and/or mortgage loan ...

Exemplary customer services skills with a minimum of 2 years in a contact center or customer service position * Trained in FDCPA * Utilize good problem-solving skills * Able to maintain composure on ...

Customer Care

Chicago, IL · On-site

$20/hr

Offering customers appropriate payment solutions based on their individual financial circumstances, processing payments, and facilitating service orders to turn on or disconnect service. Navigating ...

Procurement Buyer

Baltimore, MD

$28.25 - $37.50/hr

The Senior Purchasing Agent/Buyer performs a broad range of duties in connection with the timely purchase of supplies, equipment and services to support the on-going operation of schools and offices.

Caseworker

Towson, MD · On-site

$21 - $22/hr

Human Service Associate A government entity has an immediate need for experienced case managers to assist with a health services program. Responsibilities: * Provide ongoing intensive case management ...

Caseworker

Towson, MD · On-site

$21 - $22/hr

Human Service Associate A government entity has an immediate need for experienced case managers to assist with a health services program. Responsibilities: * Provide ongoing intensive case management ...

Administrative Aide

Jessup, MD

$19.75 - $27.25/hr

Maintain an up-to-date inventory of vehicle movements, including row movements, and the in-and-out tracking of vehicles from bays and ESD (Enhanced Service Department) within Monday.com. * Ensure ...

Procurement Buyer

Baltimore, MD

$28.25 - $37.50/hr

The Senior Purchasing Agent/Buyer performs a broad range of duties in connection with the timely purchase of supplies, equipment and services to support the on-going operation of schools and offices.

Customer Care Representative

Coppell, TX · On-site

$14.75 - $20.25/hr

DESCRIPTION: The Customer Care Representative will help assist customers and callers with account management, billing and troubleshooting. RESPONSIBILITIES : * Creating and updating customer accounts

Experience recruiting in a nonprofit, healthcare, human services, or mission-driven organization. * Knowledge of behavioral interviewing techniques. * Experience utilizing LinkedIn Recruiter and ...

Administrative Aide

Jessup, MD · On-site

$19.75 - $27.25/hr

Maintain an up-to-date inventory of vehicle movements, including row movements, and the in-and-out tracking of vehicles from bays and ESD (Enhanced Service Department) within Monday.com. * Ensure ...

Paralegal

Towson, MD · On-site

Paralegal We are seeking a detail-oriented Paralegal to provide administrative and legal support to a public sector oversight committee. This is an excellent opportunity for someone with strong legal ...

Enrollment Specialist The Enrollment Specialist conducts face-to-face and virtual enrollments to consumers who will receive financial management services that support them in the self-direction model ...

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Infographic showing various job openings at Kennedy Services in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Mortgage Service Representative

Kennedy Services

Windsor Mill, MD

$15.75 - $20.25/hr

Full-time

Posted 2 days ago

New


Job description

A reputable loan portfolio servicing agency has an immediate career opportunity for an experienced Customer Service Rep to join their Baltimore team.
RESPONSIBILITIES:
  • Handle incoming customer service inquiries.
  • Assist borrowers with website access and questions.
  • Process borrower check-by-phone requests.
  • Respond to borrower correspondence & requests (regular mail, lockbox, website, emails, etc.).
  • Deliver exceptional service to external and internal customers.
  • Respond to inter-office requests for information on loans.
  • Process department incoming mail and faxes.
  • Log and respond to Qualified Written Requests.
  • Adhere to timelines established based on the customer needs and department workflow.
  • Other duties as assigned.

ADDITIONAL EXPECTATIONS:
  • Provide a professional example, accuracy, and consistency in work performance.
  • Communicates in a courteous manner.
  • Keep management informed of pertinent information.
  • Maintains the quality and integrity of the services provided by the department.
  • Supports the overall goals of the Company and that services are delivered professionally and efficiently.

REQUIREMENTS:
  • High School diploma or equivalent.
  • 1-2 years call center and/or mortgage loan servicing experience a plus.
  • Excellent customer service/communication skills with an emphasis on professionalism.
  • Knowledge of MS Windows, Outlook, Word and Excel is required.
  • Strong oral skills to effectively communicate professionally with clients, borrowers, and staff of various levels.
  • Must be able to multi-task in a fast-paced environment.
  • Strong organizational and follow-up skills with the ability to prioritize.
  • Bilingual (English and Spanish) preferred.
  • Strong comfort level with technology, including ability to adapt to new systems quickly and easily. Thorough knowledge of and comfort with the Microsoft office suite applications.

PHYSICAL REQUIREMENTS:
  • Talking - Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
  • Hearing - Able to hear average or normal conversations and receive ordinary information.
  • Repetitive Motion - Movements frequently and regularly required using the wrists, hands, and/or fingers.
  • Vision - Average, ordinary, visual acuity necessary to prepare or inspect documents or products or operate machinery.
  • Physical Strength - Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally.

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About Kennedy Services

Sourced by ZipRecruiter

Founded in 1978, Kennedy Services is one of Maryland's oldest independent, woman-owned staffing services. Over 40 years later we are committed to our original mission to empower clients, talent and community through our service. It is this drive to improve the lives of those with whom we work that serves as our vision. Our people are the greatest contributor to our success and we attribute our growth to the quality and dedication of our employees. Simply put, we built our business one outstanding employee at a time and we work tirelessly to do the same for our clients. Over 40 years' industry experience has enabled us to refine our recruiting and staffing processes to place the best candidates in our clients' most difficult positions. Over the years we have staffed (temp, temp-to-perm, and direct hire) employees of varied skill sets and professions, regularly demonstrating the flexibility necessary to meet the unique needs of each client. Today we serve employers in both the public and private sectors by sourcing and placing talent that facilitates their growth. As a woman-owned minority business headquartered within Baltimore's Empowerment Zone, Kennedy Services is certified as a Minority Business Enterprise with the States of Maryland and Virginia, and the City of Baltimore. This status provides increased government contracting opportunities for our client partners, making us an ideal teaming partner for any company bidding government jobs requiring minority participation.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Baltimore, MD, US

Year founded

1978