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Student Services Coordinator (Student and Career Services)

Location: Jacksonville, Florida

Keiser University is a private, nonprofit university serving nearly 20,000 students through 21 campuses across Florida, with a comprehensive online division, and international locations worldwide. Guided by its Students First mission, Keiser University is committed to providing quality, career-focused education while fostering a supportive and collaborative environment where students and employees are empowered to succeed.

As proud Seahawks, faculty and staff work together to promote academic excellence, professional growth, and student achievement.

What sets Keiser apart is the opportunity to make a meaningful impact every day. Nationally recognized for advancing social mobility, Keiser serves veterans, working adults, first-generation students, and other diverse populations while preparing graduates for high-demand careers. Beyond the classroom, the University is a powerful force for community and economic growth, generating billions in economic impact and supporting thousands of jobs across Florida. As a member of the Keiser team, you'll help transform lives, strengthen communities, and shape the future of the workforce.

We look forward to working with you. Go Seahawks!

Hear more about Keiser University from our students: Be Your Best You with Keiser University

Making an Impact at Keiser University

Every role at Keiser University contributes to the student experience and community impact. Whether in the classroom or behind the scenes, your work directly supports student achievement and long, term outcomes.

Who Thrives in This Role

We are looking for someone who brings more than experience: We are looking for someone who brings compassion, initiative, and a genuine desire to help others succeed. You will do well in this role if you:

Enjoy building relationships and helping others

Communicate confidently and professionally

Are organized and willing to learn

Like to take initiative

Appreciate a fast-paced campus environment

What You'll Do

Make an impact that lasts beyond graduation. As a Student Success Coordinator, you will build meaningful relationships with students from the moment they begin their journey at Keiser University through graduation and beyond, helping them discover opportunities, overcome challenges, and achieve their goals.

No two days are exactly alike. You will provide career coaching, support student engagement, coordinate events, connect students with employers, and serve as a trusted resource throughout their college experience.

Student Success & Career

• Coach students in resume writing, interviewing, networking, and job search strategies
• Provide individualized coaching and employment resources
• Connect students and graduates with employers and internship opportunities
• Help students identify and overcome barriers to academic and career success
• Encourage student persistence by building meaningful relationships based on trust and support

Student Engagement

• Plan and coordinate engaging campus events, workshops, leadership programs, and student activities
• Advise and support student organizations and leadership initiatives
• Assist with commencement activities and campus-wide celebrations
• Aid social media and campus communication platforms to promote engagement opportunities

Employer & Community Partnerships

• Assist with developing relationships with local employers and community organizations including outreach calls and off-campus visits
• Coordinate employer recruiting events, networking opportunities, career fairs, and classroom presentations
• Participate in employer outreach efforts to identify employment opportunities for students and graduates
• Represent Keiser University at community and professional events

Student Support

• Deliver exceptional customer service through every student interaction
• Assist students with university processes, referrals, and campus resources
• Maintain accurate records, student documentation, and employment outcomes
• Collaborate with faculty and campus departments to ensure students receive timely support

Qualifications:

• Bachelor's degree
• Outstanding communication skills and a passion for helping others
• Excellent written and verbal communication skills
• Strong organizational and time management abilities
• Proficiency with Microsoft Office and the ability to learn new technology platforms

Preferred

• Career coaching or workforce development experience
• Experience through internships, employment, volunteer work, student leadership, customer service, recruiting, hospitality, event planning, or related fields is valued
• Two or more years of related experience preferred
• Event planning or project coordination experience
• Experience building employer or community partnerships

Note: This position schedule includes day and typically two evening shifts (until 8PM) and some Saturdays.

Keiser University offers a supportive, mission-driven workplace where employees are valued for their contributions and are encouraged to grow.

Our benefits are designed to support your well-being, professional development, and work/life balance, and include:

• Competitive compensation
• Comprehensive health, dental, and vision insurance options
• Retirement plan opportunities
• Paid time off and holidays
• Professional development, training, and opportunities for continued education
• Collaborative environment focused on stability, purpose, and long term impact

If you are inspired by student success and motivated to make a difference, we invite you to apply and be part of the Keiser University mission.