Field Service Engineer
Michigan, ND · On-site +1
The Kardex Group is one of the world's leading manufacturers of dynamic storage, retrieval and distribution systems. Our more than 3,000 employees worldwide develop and manufacture logistics ...
Kardex Group
9 jobs near Columbus, OH
Field Service Engineer
Michigan, ND · On-site +1
The Kardex Group is one of the world's leading manufacturers of dynamic storage, retrieval and distribution systems. Our more than 3,000 employees worldwide develop and manufacture logistics ...
Service Delivery Coordinator
$19.25 - $25.50/hr
Service Delivery Coordinator (AutoStore) - Lisbon The Kardex Group is one of the world's leading manufacturers of dynamic storage, retrieval and distribution systems. Our more than 3,000 employees ...
Service Delivery Coordinator
$19.25 - $25.50/hr
Service Delivery Coordinator (AutoStore) - Lisbon The Kardex Group is one of the world's leading manufacturers of dynamic storage, retrieval and distribution systems. Our more than 3,000 employees ...
Sales Manager
Cincinnati, OH · On-site
... Kardex Group clients looking for integrated solutions (AutoStore, LG conveyor, etc.), inbound leads from AutoStore and/or other partners, tradeshow leads, leads generated by the Business Development ...
Sales Manager
Cincinnati, OH · On-site
... Kardex Group clients looking for integrated solutions (AutoStore, LG conveyor, etc.), inbound leads from AutoStore and/or other partners, tradeshow leads, leads generated by the Business Development ...
$80 - $100/hr
Kardex Mlog, ein Teil der Gruppe, ist auf integrierte Materialflusssysteme und automatisierte Hochregallager spezialisiert. Seit mehr als 50 Jahren entwickeln wir Lösungen zur Steigerung von ...
$80 - $100/hr
Kardex Mlog, ein Teil der Gruppe, ist auf integrierte Materialflusssysteme und automatisierte Hochregallager spezialisiert. Seit mehr als 50 Jahren entwickeln wir Lösungen zur Steigerung von ...
$80 - $100/hr
JR104784Die Kardex Gruppe gehört zu den weltweit führenden Herstellern dynamischer Lager- und Distributionssysteme und beschäftigt über 2.900 Mitarbeiter. Kardex Mlog, ein Teil der Gruppe, ist ...
$80 - $100/hr
JR104784Die Kardex Gruppe gehört zu den weltweit führenden Herstellern dynamischer Lager- und Distributionssysteme und beschäftigt über 2.900 Mitarbeiter. Kardex Mlog, ein Teil der Gruppe, ist ...
$80 - $100/hr
JR104767Die Kardex Gruppe gehört zu den weltweit führenden Herstellern dynamischer Lager- und Distributionssysteme und beschäftigt über 2.500 Mitarbeiter. Kardex Mlog, ein Teil der Gruppe, ist ...
$80 - $100/hr
JR104767Die Kardex Gruppe gehört zu den weltweit führenden Herstellern dynamischer Lager- und Distributionssysteme und beschäftigt über 2.500 Mitarbeiter. Kardex Mlog, ein Teil der Gruppe, ist ...
Sales Manager
Cincinnati, OH · On-site +1
... Kardex Group clients looking for integrated solutions (AutoStore, LG conveyor, etc.), inbound leads from AutoStore and/or other partners, tradeshow leads, leads generated by the Business Development ...
Sales Manager
Cincinnati, OH · On-site +1
... Kardex Group clients looking for integrated solutions (AutoStore, LG conveyor, etc.), inbound leads from AutoStore and/or other partners, tradeshow leads, leads generated by the Business Development ...
Field Service Engineer
Cincinnati, OH · On-site
$60 - $80/hr
Provide initial and as-needed training for customer end users and maintenance personnel on the AutoStore and any Kardex-supplied subsystems.Help support the customer during the post-handover ramp-up ...
Field Service Engineer
Cincinnati, OH · On-site
$60 - $80/hr
Provide initial and as-needed training for customer end users and maintenance personnel on the AutoStore and any Kardex-supplied subsystems.Help support the customer during the post-handover ramp-up ...
Process Applications Engineer
Columbia, SC · On-site
$80 - $100/hr
## Process Applications EngineerApplylocations: West Columbiaposted on: Posted Yesterdayjob requisition id: JR104741The Process Applications Engineer possesses expertise regarding manufacturing ...
Process Applications Engineer
Columbia, SC · On-site
$80 - $100/hr
## Process Applications EngineerApplylocations: West Columbiaposted on: Posted Yesterdayjob requisition id: JR104741The Process Applications Engineer possesses expertise regarding manufacturing ...
Field Service Engineer
Michigan, ND • On-site, Remote
Kardex •
1 - 5K employees1,001 - 5,000 employees
Full-time
Re-posted 17 days ago
Kardex Remstar rating
7.5
Based on 7 frontline employees who took The Breakroom Quiz
Job description
The Kardex Group is one of the world's leading manufacturers of dynamic storage, retrieval and distribution systems. Our more than 3,000 employees worldwide develop and manufacture logistics solutions that are used in many different sectors such as industrial manufacturing, retail and administration.
Kardex AutoStore is a global leader in high-speed Automatic Storage and Retrieval Systems (ASRS)-boosting storage capacity by up to four times. Trusted worldwide, our cutting-edge technology strengthens Kardex's portfolio of advanced intralogistics solutions, helping businesses achieve smarter, faster, and more efficient order fulfillment.
The Field Service Engineer is a critical part of the support team who is responsible for the on-going support of active customer sites. He/she will conduct preventive maintenance, resolve technical issues remotely and at customer sites, lead training efforts, and perform commissioning and testing of the AutoStore system. Support will be focused on the AutoStore product but could include additional third-party systems and integrations based on the specific customer site.
This is a customer-facing position. The candidate will need strong communication, customer service, technical, organizational, and troubleshooting skills. This position is key to maintaining high levels of customer satisfaction and fostering strong customer relationships, which is vital to our overall business success.
Kardex AutoStore is a global leader in high-speed Automatic Storage and Retrieval Systems (ASRS)-boosting storage capacity by up to four times. Trusted worldwide, our cutting-edge technology strengthens Kardex's portfolio of advanced intralogistics solutions, helping businesses achieve smarter, faster, and more efficient order fulfillment.
The Field Service Engineer is a critical part of the support team who is responsible for the on-going support of active customer sites. He/she will conduct preventive maintenance, resolve technical issues remotely and at customer sites, lead training efforts, and perform commissioning and testing of the AutoStore system. Support will be focused on the AutoStore product but could include additional third-party systems and integrations based on the specific customer site.
This is a customer-facing position. The candidate will need strong communication, customer service, technical, organizational, and troubleshooting skills. This position is key to maintaining high levels of customer satisfaction and fostering strong customer relationships, which is vital to our overall business success.
Your tasks
Customer site support - Maintain active customer sites to ensure the highest possible system availability and stability.
System commissioning - Perform commissioning and testing of all AutoStore hardware and software before customer handover.
Troubleshooting events - Handle customer support issues through remote ticketing and onsite troubleshooting.
Documentation creation - Produce detailed documentation covering best practices, SOPs, and resolution methods.
Customer training - Deliver initial and ongoing training for end users and maintenance teams on AutoStore and Kardex subsystems.
Rampup support - Assist customers during the posthandover rampup phase of new projects.
Travel requirements - Travel to project sites for trips of about a week; total travel 60-70%.
Your profile
Technical Background in automation, electromechanical systems, robotics, or intralogistics (preferred).
Strong troubleshooting skills and ability to work independently.
Excellent customer communication and service mindset.
Ability to read and interpret technical documentation.
Experience with commissioning, maintenance, or service engineering is an advantage.
Willingness to travel frequently.
Valid driver's license.
What Kardex Remstar employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Kardex Group
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Westbrook, ME, US
Year founded
1981