Kiwidogz

The Dog Daycare Manager oversees the daily operations of a busy dog daycare/boarding facility, ensuring a safe and engaging environment for dogs and clients. This role includes direct involvement in animal care, staff supervision, and client relations. Managing a team of 6-10 employees, the manager coordinates, maintains facility standards, and handles sales/marketing efforts while utilizing commercial pet care software (gingr) to streamline operations.

Responsibilities

• Supervise and lead a team of 6-10 employees
• Manage client relations and ensure high customer satisfaction
• Oversee daily animal care with hands-on involvement
• Maintain facility operations and ensure safety compliance
• Coordinate scheduling/booking using commercial pet care software (gingr)
• Control inventory and supplies for smooth functioning
• Assist in Development and implement marketing strategies to attract new clients

Required Qualifications

• Experience in animal care with a focus on dogs
• Strong customer service skills
• Proven team leadership abilities
• Conflict resolution expertise
• Excellent communication skills
• Effective problem-solving capabilities

Preferred Qualifications

• 2+ years of experience in pet care management
• High school diploma or equivalent