We are looking to hire a Guest Service Representative with open availability to help us keep growing. If you're hard-working and dedicated, the Holiday Inn Express and Suites is an ideal place to get ahead. Apply today!
Responsibilities:
- Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
- Respond to guest requests and emergencies
- Reconcile all accounts in a timely manner
- Schedule guest wake-up calls and reservations for the following day
- Respond to guest inquiries, concerns and complaints as needed
- Answer phones and place reservations
- Maintaining hotel cleanliness
Qualifications:
- Excellent communication and math skills
- 2+ years' experience in customer service or hospitality
- Able to learn computer functions and other on-the-job skills
- Strong eye for details
- Good problem-solving skills
- Ability to multitask
- Solid customer service skills
- Strong written and verbal communication skills
- Exceptional customer service skills
- Flexible schedule
Job Types: Part-time
Pay: $11.00 - $12.00 per hour
COVID-19 considerations:
We work behind plexiglass and offer masks and gloves