Join Our Team!

Youth Support Staff Make a Difference in a Child’s Life!

EverHope is looking for caring, dependable, and compassionate individuals to join our team as Youth Support Staff. In this role, you will help create a safe, supportive, and positive environment for children and teens while building meaningful connections that encourage growth and success.

No specialized background is required — we provide training and support to help you succeed. If you are passionate about helping others, enjoy working with youth, and want to make a meaningful impact, we encourage you to apply.

Position Overview

As a member of our Youth Support Staff team, you will play an important role in the daily care, supervision, and support of residents while embracing and upholding the mission and values of EverHope. This position focuses on relationship-building, mentorship, encouragement, and helping youth thrive in a structured environment.

• Youth Support Staff - (Friday and Saturday, 11pm - 7am)

What You’ll Do

Responsibilities include:

• Build positive, supportive relationships with residents and actively engage with them throughout daily activities
• Help create a safe, structured, and encouraging environment for children and teens
• Support youth in reaching personal, behavioral, and developmental goals
• Observe, document, and communicate important updates, concerns, and successes with leadership and care teams
• Collaborate with case management, counseling, education, and support staff to meet resident needs
• Assist with transportation to appointments, activities, or community events as needed
• Participate in training focused on child and adolescent development, trauma-informed care, and relationship-building
• Model positive communication, healthy boundaries, and respectful interactions
• Follow shelter policies, procedures, and safety expectations
• Promote an inclusive, culturally respectful environment for residents and team members
• Attend required meetings, trainings, and team events
• Support additional duties as needed to ensure the success and well-being of residents

What We’re Looking For

We are seeking team members who are:

• Compassionate and patient
• Dependable and team-oriented
• Strong communicators
• Comfortable working with children and teens in a fast-paced environment
• Passionate about making a positive impact in the lives of youth

Why Join Us?

At EverHope, the work you do matters. Every interaction has the opportunity to make a lasting impact in the life of a child. You’ll join a team dedicated to support, growth, and creating a safe place for youth to heal and thrive.

What You’ll Need to Be SuccessfulMinimum Qualifications

We welcome applicants from a variety of backgrounds! To be considered for this role, candidates must:

• Be 21 years of age or older
• Have a high school diploma or equivalent
• Be comfortable working in an active environment with children and teens
• Be able to meet physical requirements associated with supporting youth in a residential setting
• Successfully complete all required criminal background, child maltreatment, and pre-employment screenings
• Successfully complete a pre-employment drug screening
• Have a valid driver’s license, proof of personal auto insurance, and an acceptable driving record to safely transport youth and support program needs

Experience That’s Helpful (But Not Required)

We value compassion, patience, and willingness to learn. Experience in the following areas is helpful, but not required:

• Working with children, teens, or families
• Supporting youth who may be experiencing emotional or behavioral challenges
• Experience in education, childcare, mentoring, behavioral health, social services, or similar settings
• Coursework or a degree in areas such as Education, Social Work, Human Services, Psychology, or related fields
• Familiarity with trauma-informed approaches, relationship-building, or behavior support strategies

Skills We Value

Successful team members often bring:

• Strong communication and relationship-building skills
• Reliability, flexibility, and a positive attitude
• Sound judgment and problem-solving abilities
• Comfort using basic computer systems and technology
• Ability to work both independently and as part of a team
• Professionalism and the ability to maintain healthy boundaries

Work Environment & Physical Expectations

This is a hands-on role supporting children and teens in an active residential environment. Team members should be comfortable with:

• Staying engaged and active throughout shifts, both indoors and outdoors
• Walking, standing, bending, lifting, and responding to the daily needs of youth
• Supporting youth during emotionally challenging moments and unpredictable situations
• Assisting with maintaining a clean, safe, and welcoming environment
• Lifting up to 50 pounds, when needed

SAFETY-SENSITIVE POSITION DESIGNATION

In strict compliance with the Arkansas Medical Marijuana Amendment of 2016 (Arkansas Constitution, Amendment 98) and Arkansas Act 593, this position is formally designated as a Safety-Sensitive Position in writing.

Additional Information

This position description is intended to describe the general nature of the role and is not intended to be a complete list of all responsibilities. EverHope reserves the right to modify duties and responsibilities as needed to support organizational needs.