John Brieden Insurance

We are seeking a highly organized and professional Administrative Assistant for our insurance office. The ideal candidate will provide excellent customer service, support day-to-day office operations, and assist with policy and documentation needs. Candidates must hold a valid insurance license or be willing to obtain one with our training and support.

Responsibilities

• Greet clients and answer phone calls professionally and courteously
• Support insurance producers with administrative tasks and client communication
• Enter and update policy information in agency systems accurately
• Prepare and process documentation for new business, renewals, endorsements, and cancellations
• Assist with scheduling appointments and managing calendars
• Maintain accurate records and complete required paperwork
• Support billing, payments, and documentation follow-ups as needed
• Perform general office duties to ensure smooth workflows

Required Qualifications

• Must hold a valid insurance license or willingness to obtain one with provided training
• If no license, we will train and help you obtain one.
• High school diploma or GED certificate
• 1+ years of administrative assistant experience preferred
• Strong communication skills via phone, email, and in person
• Detail-oriented with ability to manage multiple tasks and deadlines
• Proficient in Microsoft Office and Google Workspace
• Fast, proficient, and accurate typist
• Professional demeanor and self-starter attitude

Preferred Qualifications

• Prior office or customer service experience
• Experience with office workflows

Benefits

• Paid time off (PTO)
• Retirement plan (401k, etc.)
• Support for training and licensing
• Career growth opportunities

Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams .
We help customers with their insurance needs including Auto, home, life and health insurance.