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Jeep Assistant Tour Manager

Denali Park Adventures

Denali National Park, AK

$19/hr

Full-time

Re-posted 7 days ago

Job description

As the Denali Jeep Assistant Tour Manager, you will be a point of contact between the GM and the rest of the guides. You will also be the go-to person when the GM is not around or on a day off. The other times you will be scheduled for guiding tours, and helping with guest transportation to and from the lodgings and tour launch site.

Key Responsibilities and Accountabilities

  • All Denali Highway Adventure Guide responsibilities and accountabilities.
  • Assisting the GM with most day-to-day operations of Denali Jeep.
  • Able to manage guides.
  • Understand the tour operations and schedule.
  • Provide assistance in ordering/inventory.
  • Be able to help Denali Park Adventures mechanic with routine and daily maintenance of Jeeps, and other company vehicles as needed.
  • Be knowledgeable of the safety protocols and procedures.
  • Van/bus driving.

Required Qualifications (in addition to Jeep Tour Guide qualifications)

  • Minimum 5 years working in customer service, tourism industry preferred
  • Minimum 1 year working as a tour guide in some capacity
  • Clean Motor Vehicle Record (MVR).
  • Ability to work on feet for up to 10 hours a day.
  • Must have a Safety First mentality
  • Flexibility with scheduling.
  • Ability to think calm and critically in high-stress situations.
  • Ability to maintain and project a positive attitude in all weather conditions.
  • Ability and willingness to coordinate and assist in maintenance as needed.
  • Strong, professional written and verbal communications skills.

Preferred Qualifications (in addition to Jeep Tour Guide qualifications)

  • Experience managing in a fast-paced, guest service atmosphere.
  • Experience in shuttle driving.
  • General knowledge of Jeep maintenance
  • Familiarity with Denali National Park history, landscape and wildlife.
  • Prior visitation to Denali.

Pay: $19 ($17 hourly base wage + $2 per hour end of season bonus) + TIPS (tips will add at least $4-8/hour)

*Single Room Housing*

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