Janel Group

16 Janel Group Jobs Hiring Near You

Business Development Manager Janel Group is seeking a Business Development Manager to drive new business growth throughout the Southeast region. This is a true hunter role focused on identifying ...

Business Development Associate Janel Group is seeking a Business Development Associate to drive new business growth. This is a true hunter role focused on identifying, pursuing, and securing new ...

Business Development Associate

Dallas, TX · On-site

$50K - $55K/hr

Business Development Associate Janel Group is seeking a Business Development Associate to drive new business growth. This is a true hunter role focused on identifying, pursuing, and securing new ...

Business Development Associate

Houston, TX · On-site

$42K - $58K/yr

Business Development Associate Janel Group is seeking a Business Development Associate to drive new business growth. This is a true hunter role focused on identifying, pursuing, and securing new ...

Business Development Associate

Dallas, TX · On-site

$44K - $60K/yr

Business Development Associate Janel Group is seeking a Business Development Associate to drive new business growth. This is a true hunter role focused on identifying, pursuing, and securing new ...

Business Development Manager Janel Group is seeking a Business Development Manager to drive new business growth throughout the Southeast region. This is a true hunter role focused on identifying ...

Credit amp; Collections Specialist Reports to : Accounts Receivable (AR) Manager Department : Finance / Accounting Position Summary The Credit amp; Collections Specialist manages customer credit ...

Credit & Collections Specialist Reports to : Accounts Receivable (AR) Manager Department : Finance / Accounting Position Summary The Credit & Collections Specialist manages customer credit exposure ...

Janel Group Jobs Information

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Infographic showing various job openings at Janel Group in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Global Account Support Specialist

Janel Group

Houston, TX

$20 - $25/hr

Full-time

Posted 5 days ago


Job description

Global Accounts Support Specialist
The Janel Group Global Accounts Support Specialist provides day-to-day operational and customer support for global accounts. This role is responsible for monitoring high-volume communications, organizing and processing shipment documentation, maintaining accurate digital records, and supporting compliance-related filings. Working closely with internal stakeholders and clients, the Global Accounts Support Specialist helps ensure timely, detail-oriented execution of daily tasks while identifying opportunities to streamline and improve processes.
Primary Responsibilities
  • Serve as a key point of contact for both external customers and internal stakeholders, managing a high volume of phone and email communications.
  • Coordinate and manage shipping orders and transportation quotes in alignment with customer requirements and company standards.
  • Collaborate with drivers and brokerage partners to develop pricing, routing, and shipment solutions.
  • Accurately enter orders into the order management system and oversee dispatch execution.
  • Prepare, distribute, and maintain all required shipping and dispatch documentation.
  • Monitor shipments from initiation through final delivery to ensure on-time and accurate completion.
  • Provide Proof of Delivery (POD) and finalize shipment close-out in a timely manner.
  • Maintain and analyze inventory reports to support operational accuracy.
  • Partner closely with warehouse, brokerage, customer service, and operations teams to ensure seamless execution.
  • Act as a liaison between global accounts and Janel support teams to support service excellence.
  • Maintain consistent communication with drivers to support shipment coordination and issue resolution.

Qualifications
  • High school diploma or equivalent required; some college or logistics-related coursework, preferred.
  • 1–3 years of experience in logistics, trucking, dispatch, or a related field, required.
  • Strong working knowledge of MS Office products (Word, Excel, PowerPoint, Outlook, etc.), required.
  • Power BI experience, preferred.
  • Strong organizational skills and attention to detail, required.
  • Ability to multitask in a fast-paced environment, required.
  • Comfortable communicating with customers, drivers, and internal teams, required.
  • Outgoing and customer-focused demeanor, required.
  • Strong written and verbal communication skills, required.