Jl Restaurant Management Group

OVERVIEW:

All our service staff are to be friendly, outgoing, and possess good communication skills as this position is responsible for setting the tone of the guest’s meal and providing the highest levels of hospitality. Staff must be organized, able to think and act quickly and effectively, while retaining self-composure. They must be sensitive to our guests’ needs and possess a sense of timing. Take pride in their personal appearance and display integrity and honesty in all aspects of their employment.

$17 hr plus tips.

PLEASE NOTE: This posting is an evergreen posting for this position. We cannot gaurantee that we will have an open position the moment you apply, but should we have a vacancy, we will reach out to candidates that have applied.

DUTIES AND RESPONSIBILITIES:

• Adhere to all procedures and guidelines in the Employee Handbook
• Arrive on time and ready to work at scheduled time and for scheduled shifts
• Set up and break down the restaurant according to location guidelines
• Complete all assigned opening, ongoing, and closing sidework
• Work as a team with all staff members, both FOH and BOH, practicing good communication skills
• Be knowledgeable about all menu items including the menu components, ingredients, and allergens
• Assist all tables following our Steps of Service
• Work as a team with other servers to attend to all guests’ needs
• Process payments for guests if/when needed
• Participate in appropriate tip pool
• Check in with manager-on-duty before leaving the building at the end of a shift
• Create a memorable and positive experience for guests
• Notify the MOD of any unhappy or dissatisfied guest immediately, no matter how minor
• Actively cultivate regular guests, build rapport
• Strive for 100% guest satisfaction
• Other duties as assigned

QUALIFICATIONS:

• Be 18 years of age or older
• Basic mathematical skills and an ability to handle money and give correct change
• Basic reading skills
• Basic computer skills
• Excellent communication skills
• Organizational skills
• Multi-task oriented
• Knowledge of location’s food and beverage specifications
• Knowledge of workplace safety procedures

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is standing the entire shift. The employee frequently reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls in repetitive motions. The employee is frequently required to walk; sit; and reach with hands and arms. The employee occasionally lifts and carries tubs and cases weighing up to 50 pounds. The employee must frequently communicate with expediters and servers and read orders on tickets. The employee is occasionally exposed to hazards including, but not limited to cuts from knives, slipping, tripping, falls and burns; frequent exposure to smoke, steam; frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items and frequent washing of hands.

EEO STATEMENT:

JL Restaurant Group is proud to be an Equal Opportunity Employer. We do not discriminate on the basis race, color, creed, religion, gender (including gender identity and expression), sexual orientation, marital status, pregnancy, childbirth or related condition, sexual and reproductive health decisions, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, status as a victim of domestic violence, sexual violence, or stalking, or any other legally protected status.