Jbandrews

⚙️ Site Operations Manager – Warehouse Automation

📍 Elmhurst, IL (On site)

JBAndrews is currently partnering with a leading global warehouse automation and intralogistics organization to identify experienced Site Operations Managers for automated distribution facilities.

This is a senior, site-based leadership position with overall responsibility for the performance of a sizeable 24/7 maintenance operation, including people leadership, customer management, operational performance, budgeting, safety and continuous improvement.

The successful individual will lead a multi-shift technical maintenance organization supporting highly automated material handling systems and will act as the senior interface between the automation provider and its customer.

The Role

• Lead and develop a sizeable, multi-shift maintenance and engineering organization operating within a 24/7 automated distribution environment.
• Take overall responsibility for site performance, ensuring the team consistently delivers against agreed service levels and operational targets.
• Build and maintain a strong relationship with the customer, managing expectations and acting as the senior point of contact for operational and service-related matters.
• Lead, coach and develop the site's management and technical teams, creating a culture of accountability, engagement and continuous improvement.
• Take ownership of maintenance budgets, resource planning and associated commercial activities.
• Oversee preventive and predictive maintenance programs across sophisticated warehouse automation and material handling systems.
• Ensure effective reporting of operational, commercial and technical performance.
• Work closely with both customer and internal stakeholders to identify opportunities to improve reliability, efficiency and overall service.
• Champion Health & Safety standards across the operation.
• Support recruitment, performance management, training and succession planning across the site organization.

The Requirements

• 10+ years' experience within operations, maintenance, logistics, supply chain, 3PL, distribution or a comparable industrial environment.
• Previous leadership experience at Operations Manager, Site Operations Manager, General Manager, Maintenance Operations Manager or equivalent level.
• A strong track record of leading sizeable teams within demanding, high-throughput operations.
• Excellent people leadership skills with the ability to motivate, coach and develop teams.
• Strong customer-management skills and the confidence to manage challenging stakeholder relationships.
• Experience managing operational budgets and understanding the commercial implications of site-level decisions.
• Experience working within 24/7, multi-shift operations.
• A resilient, pragmatic and hands-on leadership style.
• Exposure to warehouse automation, material handling or highly automated manufacturing environments would be advantageous, but strong operational leadership is the priority.
• An Engineering qualification, Lean/Six Sigma experience or military leadership background would also be advantageous.

The Opportunity

This is an opportunity to take ownership of a strategically important automated customer operation for one of the world's leading intralogistics technology organizations.

The position offers significant autonomy and the chance to lead an established site team while improving operational performance, customer relationships and the overall effectiveness of the maintenance organization.