Question 1

Do workers at IT'SUGAR get paid breaks?

Accepted Answer

No. Most people don’t get paid breaks.
79% of people say they don’t get paid breaks.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and August 2026.

Question 2

Does IT'SUGAR pay people when they’re sick?

Accepted Answer

Sometimes. Only some people get paid when they’re sick.
48% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and August 2026.

Question 3

At IT'SUGAR, are sick days and vacation days separate paid time off?

Accepted Answer

Sick days and vacation days are separate paid time off.
93% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 14 people who took the Breakroom Quiz between July 2025 and August 2026.

Question 4

Do part-time workers get paid time off at IT'SUGAR?

Accepted Answer

Most people who work part-time don’t get paid time off.
86% of people who work part-time say they don’t get paid time off
Based on data from 7 people who took the Breakroom Quiz between June 2025 and March 2026.

Question 5

Is the health insurance from IT'SUGAR affordable enough for their workers?

Accepted Answer

Most people say the health insurance costs are okay.
77% of people say the health insurance costs are okay
Based on data from 13 people who took the Breakroom Quiz between March 2025 and March 2026.

Question 6

Do people get paid time off at IT'SUGAR?

Accepted Answer

Most people get paid time off work.
71% of people say they get paid time off.
Based on data from 21 people who took the Breakroom Quiz between June 2025 and August 2026.

Question 7

How far ahead of time do people find out their work schedule?

Accepted Answer

Most people find out their schedule less than four weeks ahead of time.

58% of people with changing schedules find out their shifts one week or less ahead of time.
37% of people with changing schedules find out their shifts two weeks ahead of time.
0% of people with changing schedules find out their shifts three weeks ahead of time.
5% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 38 people who took the Breakroom Quiz between November 2024 and August 2026.

Question 8

Do workers at IT'SUGAR worry about hours?

Accepted Answer

Some people worry about getting enough hours.
66% of people report they worry about getting enough hours.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and August 2026.

Question 9

Do IT'SUGAR workers get to choose the shifts they work?

Accepted Answer

Most people get to choose which shifts they work.
76% report that they have enough control over which shifts they work.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and August 2026.

Question 10

How easy is it for IT'SUGAR workers to change shifts?

Accepted Answer

Some people find it hard to change shifts.
53% of people report that it’s hard to change shifts if they need to.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and August 2026.

Question 11

How easy is it to get time off at IT'SUGAR?

Accepted Answer

Some people find it hard to get time off.
56% of people report it’s hard to get time off.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and August 2026.

Question 12

Do IT'SUGAR managers change schedules at the last minute?

Accepted Answer

Most managers don’t change people’s schedules at the last minute.
68% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and August 2026.

Question 13

Do jobs at IT'SUGAR spill into time workers aren’t paid for?

Accepted Answer

Sometimes. The job can spill into unpaid time.
41% of people report that their job takes up time that they don’t get paid for.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and August 2026.

Question 14

How easy is it to take sick days at IT'SUGAR?

Accepted Answer

Some people find it hard to take sick days.
58% of people report that it’s hard to take time off if they are sick.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and August 2026.

Question 15

Is a IT'SUGAR job good for students?

Accepted Answer

Only some students say this is a good place to work if you’re studying.
50% of students report this isn’t a good place to work if you’re studying.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.

Question 16

Is working at IT'SUGAR good if you’re a parent or caregiver?

Accepted Answer

Only some parents and caregivers say this is a good place to work.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and March 2026.

Question 17

Do people at IT'SUGAR feel treated with respect by their managers?

Accepted Answer

Some people don’t feel treated with respect by their managers.
49% of people say they’re not treated with respect by their managers.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and August 2026.

Question 18

Do people at IT'SUGAR get to take their breaks without interruption?

Accepted Answer

Most people get breaks without interruption.
68% of people report that they get to take their breaks without interruption.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and August 2026.

Question 19

Is it stressful to work at IT'SUGAR?

Accepted Answer

Most people feel stressed here.
80% of people say they often feel stressed at work.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and August 2026.

Question 20

Do people at IT'SUGAR enjoy their jobs?

Accepted Answer

Only some people enjoy their job.
56% of people report they don’t enjoy their job.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and March 2026.

Question 21

Do people at IT'SUGAR recommend working with their team?

Accepted Answer

Only some people recommend working with their team.
62% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and August 2026.

Question 22

Do people get enough training when they start at IT'SUGAR?

Accepted Answer

Some people didn’t get enough training when they started.
56% of people report they didn’t get enough training when they started working here.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and August 2026.

Question 23

Do people get support to advance at IT'SUGAR?

Accepted Answer

Only some people are given support to advance their career here.
In the last year, 56% of people report not being given support to advance their career here.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and August 2026.

Question 24

Do people think IT'SUGAR’s headquarters understands what’s happening where they work?

Accepted Answer

Most people think headquarters doesn’t understand what’s happening where they work.
95% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and August 2026.

Question 25

Do workers feel well informed about how IT'SUGAR is doing?

Accepted Answer

Only some people feel well informed about how the company is doing.
54% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and August 2026.

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IT'SUGAR rating

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Job description

What IT'SUGAR employees say

Get the real story on frontline employers

Pay

Most people don’t get paid breaks

Only some people get paid when they’re sick

The job sometimes spills into unpaid time

Benefits

Sick days don’t use up paid time off

Part-timers don’t get paid time off

Most people say they can afford the health insurance

Hours and flexibility

Less than 4 weeks notice of work schedule

Some people worry about their hours

Most people can choose their shifts

Workplace

Only some people feel treated with respect

Most people get breaks without interruption

Most people are stressed

About IT'SUGAR

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