32 Iso New England System Operations Analyst Jobs Hiring Near You

ISO New England Inc., One Sullivan Road, Holyoke, Massachusetts, United States of America

Job Description

ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England’s ongoing transition to clean energy.

ISO New England is looking for a Lead AWS Cloud Engineer to design, build, and operate secure, multi-region AWS infrastructure. In this hands‑on role, you will lead cloud platform standards, support architecture decisions, automate infrastructure with Terraform and GitOps, and mentor engineers while helping deliver reliable cloud services for a mission‑critical environment.

What we offer you

• A stable, mission-driven workplace where your impact truly matters
• A highly engaged work environment that values inclusion, collaboration, and employee safety and wellbeing
• Competitive compensation with a base salary + performance bonus
• Robust benefits package, including:
• Enhanced 401(k) and financial planning support
• Tuition reimbursement and professional development
• Wellness programs, including an onsite gym
• Employee Business Networks
• Free coffee at our onsite café
• Hybrid work environment (3 days/week onsite)
• Distance‑based relocation assistance available

How you will make an Impact

• Lead design, delivery, and operations for enterprise AWS cloud infrastructure and platform services
• Build and maintain secure, scalable multi‑region AWS environments using Terraform, GitOps, and reusable modules
• Define and improve cloud standards, architecture patterns, security guardrails, and infrastructure‑as‑code practices
• Own core AWS services including identity, networking, security, observability, AWS Organizations, Control Tower, and AFT
• Develop automation for account vending, baseline customization, golden AMI pipelines, and cloud operations
• Partner with Security, Networking, Application, Cloud Platform, and Infrastructure Architecture teams to support production reliability and on‑call operations

What we are looking for

• Bachelor's degree in a related technical field or equivalent experience
• AWS Certified Solutions Architect – Associate or higher certification preferred; equivalent hands‑on AWS expertise accepted
• 8+ years of infrastructure, cloud engineering, or platform engineering experience in regulated, critical infrastructure, or high‑availability environments
• Advanced hands‑on experience with AWS, Terraform, multi‑account architecture, multi‑region infrastructure, and infrastructure as code
• Strong AWS security and identity expertise, including IAM, IAM Identity Center, SCPs, KMS, least privilege, policy as code, and audit‑ready configurations
• Experience with AWS networking and platform services such as VPC, Transit Gateway, Direct Connect, VPN, Network Firewall, Route 53, AWS Organizations, and Control Tower
• Manage AWS Account Factory for Terraform (AFT) for automated account vending and baseline customization
• Proficiency with automation and serverless technologies, including Python, Lambda, EventBridge, Step Functions, SAM, Packer, Ansible, and EC2 Image Builder
• Experience with Terraform Cloud, Scalr, private module registries, GitOps workflows, or similar orchestration platforms
• Knowledge of hybrid cloud, observability, governance, CMDB integrations, CSPM tools, SIEM integrations, Splunk, Kinesis Firehose, and HEC pipelines

This employer will not sponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.).

The expected salary range for this position is $127,000 - $163,000 per year. This role is also eligible for an annual performance bonus, comprehensive health insurance (medical, dental and vision), flexible spending and health savings accounts, a 401(k) plan with generous employer contributions and a student debt benefit, life and AD&D insurance, disability insurance, critical illness and hospital indemnity benefits, paid time off, paid leave, a wellness program, an employee assistance program and other great company perks.

This is a U.S. based role. If the successful candidate resides outside of the U.S., relocation will be required.

Equal Opportunity: We are proud to be an EEO employer. Applicants for employment are considered without regard to race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, citizenship, national origin, age, ancestry, marital status, disability (including learning, mental, intellectual, and physical), service in the uniformed services, genetic information, or any other status protected by applicable law.

Drug Free Environment: We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.