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Isaac Heating

42 jobs near Columbus, OH

Isaac Heating & Air Conditioning

Plumber

Big Flats, NY · On-site

$32 - $38/hr

Isaac Heating & Air Conditionin g is seeking an experienced Plumber for their Big Flats, NY location servicing the Twin Tiers region. The ideal candidate will already have Plumbing and/or HVAC work ...

Isaac Heating & Air Conditioning

$32 - $38/hr

Isaac Heating & Air Conditionin g is seeking an experienced Plumber for their Big Flats, NY location servicing the Twin Tiers region. The ideal candidate will already have Plumbing and/or HVAC work ...

Isaac Heating & Air Conditioning

$22 - $23/hr

Isaac Heating & Air Conditioning is seeking Customer Service Representatives for their Rochester, NY , location. The customer service representative plays a crucial role in the organization by ...

Isaac Heating & Air Conditioning

Plumber

Big Flats, NY

$32 - $38/hr

Isaac Heating & Air Conditionin g is seeking an experienced Plumber for their Big Flats, NY location servicing the Twin Tiers region. The ideal candidate will already have Plumbing and/or HVAC work ...

ADP, Inc.

Accounts Receivable Supervisor

Rochester, NY · On-site

$70 - $78/hr

Isaac Heating & Air Conditioning is seeking an Accounts Receivable Supervisor at their main office in Rochester, NY . In this role, you will be responsible for overseeing accounts receivable and ...

Chief Isaac Group of Companies

About Chief Isaac Group of Companies Located in Dawson City, the Chief Isaac Group of Companies ... Strong knowledge of vehicle systems (engine, transmission, electrical, HVAC, etc.) * Proficiency ...

Chief Isaac Group of Companies

About Chief Isaac Group of Companies Located in Dawson City, the Chief Isaac Group of Companies ... Strong knowledge of vehicle systems (engine, transmission, electrical, HVAC, etc.) * Proficiency ...

Isaac Heating & Air Conditioning

Recruiter

Rochester, NY · On-site

$70K - $80K/yr

The Talent Acquisition Specialist will lead full-cycle, high-volume recruiting across multiple states and regions in a fast-paced HVAC environment. This role is responsible for driving hiring ...

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Showing results 21-40

Call Center Representative

Isaac Heating & Air Conditioning

Rochester, NY • On-site

$22 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Key responsibilities

  • Answer or make calls to clients to learn about and address their needs, concerns, or questions about products or services

  • Schedule or update appointments in the computer system and document notes in clients' profiles

  • Strive to meet Contact Center metrics while providing excellent customer service

Job description

Job Description: 

Isaac Heating & Air Conditioning is seeking Call Center Representatives for their Rochester, NY, location. The customer service representative plays a crucial role in the organization by directly interacting with customers, ensuring exceptional customer service, and fostering positive interactions with all callers. 


What can we offer you? 
  • Competitive base pay of $22.00-23.00/hr
  • Medical, Dental, and Vision Insurance
  • 401k Retirement Plan with Company Match
  • Paid vacation and sick time, paid holidays
  • Opportunities for growth and advancement
  • Consistent schedule and work/life balance

Summary: 

For over 75 years, Isaac Heating and Air Conditioning has worked diligently to meet the changing heating and air conditioning needs of homeowners and businesses in Upstate and Central New York. Isaac is one of the nation's largest privately held HVAC/R contractors and services over 35,000 clients a year. Creating an enjoyable experience met with anticipation results in an environment where our team, clients, and community can comfortably grow, prosper, succeed, and improve their quality of life. Isaac partners with leading HVAC and plumbing companies throughout the United States, providing the support and resources of a large national company.

Responsibilities: 
  • Answer or make calls to clients to learn about and address their needs, concerns, or other questions about products or services
  • Respond efficiently and accurately, engaging in active listening to callers to provide assistance while helping them feel supported and valued
  • Schedule or update appointments in the computer system
  • Document clear and concise notes in clients’ profiles in order to communicate precisely to the technicians and technical leadership team
  • Understand and strive to meet Contact Center metrics while providing excellent customer service
Job Qualifications:
  • High school diploma or equivalent required
  • Minimum of 1 year of customer service experience required
  • Prior in-house call center experience strongly preferred 
Competencies: 
  • Strong multitasking abilities
  • Excellent written, verbal, and active listening skills
  • Strong administrative skills
  • Strong organizational skills
  • Ability to work individually and as part of a team
  • Problem-solving skills 
      

The starting pay range for this position is $22.00 - 23.00 per hour. This is the range of the base pay only, it does not include other components that make up the total compensation package of the position. If offered a position, your total compensation package will be determined by experience, location, skills, and/or education, which may result in a total compensation package that falls outside of the provided range. 


This employer participates in E-Verify to verify the employment eligibility of all new hires. E-Verify is a federal program that compares information from Form I-9 to government records to confirm employment eligibility.


Isaac Heating & Air Conditioning (subsidiaries and affiliates) is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy, or maternity, protected veteran status, or any other status protected by applicable national, federal, state, or local law.