Irvine, CA (On site) | Type: Full Time | Salary Range: $72,000 a year Norm Reeves Auto Dealerships is a nationally-recognized group of privately-owned retail automotive dealerships located in ...
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Irvine Auto Retail
11 jobs near Columbus, OH
Irvine, CA (On site) | Type: Full Time | Salary Range: $72,000 a year Norm Reeves Auto Dealerships is a nationally-recognized group of privately-owned retail automotive dealerships located in ...
Irvine, CA (On site) | Type: Full Time | Salary Range: $72,000 a year Norm Reeves Auto Dealerships is a nationally-recognized group of privately-owned retail automotive dealerships located in ...
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Irvine, CA (On site) | Type: Full Time | Salary Range: $72,000 a year Norm Reeves Auto Dealerships is a nationally-recognized group of privately-owned retail automotive dealerships located in ...
Honda Internet Salesperson
Irvine, CA · On-site
$40K - $100K/yr
Irvine, CA (On site) | Type: Full Time | Salary Range: $40,000-$100,000 Norm Reeves Auto Group is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern ...
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Honda Internet Salesperson
Irvine, CA · On-site
$40K - $100K/yr
Irvine, CA (On site) | Type: Full Time | Salary Range: $40,000-$100,000 Norm Reeves Auto Group is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern ...
Accounting Intern/File Clerk
$17 - $18/hr
Irvine, CA (Onsite) | Type: Full Time | Compensation: $17.00 - $18.00 per hour Norm Reeves Dealerships is a nationally-recognized group of privately-owned retail automotive dealerships located in ...
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Accounting Intern/File Clerk
$17 - $18/hr
Irvine, CA (Onsite) | Type: Full Time | Compensation: $17.00 - $18.00 per hour Norm Reeves Dealerships is a nationally-recognized group of privately-owned retail automotive dealerships located in ...
Honda Salesperson
Irvine, CA · On-site
$40K - $100K/yr
Irvine, CA | Type: Full Time | Starting Salary: $40,000 - $100,000 Norm Reeves Auto Group is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern ...
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Honda Salesperson
Irvine, CA · On-site
$40K - $100K/yr
Irvine, CA | Type: Full Time | Starting Salary: $40,000 - $100,000 Norm Reeves Auto Group is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern ...
Contracts Clerk
Irvine, CA · On-site
$29 - $31/hr
Irvine, CA (Onsite) | Type: Full Time | Compensation: $29.00 - $31.00 Norm Reeves Dealerships is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern ...
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Contracts Clerk
Irvine, CA · On-site
$29 - $31/hr
Irvine, CA (Onsite) | Type: Full Time | Compensation: $29.00 - $31.00 Norm Reeves Dealerships is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern ...
Norm Reeves Honda Super Store, Irvine California Are you a top-performing automotive sales professional who knows how to turn relationships into repeat business? We're looking for a driven, customer ...
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Norm Reeves Honda Super Store, Irvine California Are you a top-performing automotive sales professional who knows how to turn relationships into repeat business? We're looking for a driven, customer ...
Service Valet
$18/hr
Irvine, CA (On site) | Type: Full Time | Hourly rate: $18/hr | Schedule: Varied (Sunday off and ... retail automotive dealerships located in Southern California, Texas, and Florida including the #1 ...
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Service Valet
$18/hr
Irvine, CA (On site) | Type: Full Time | Hourly rate: $18/hr | Schedule: Varied (Sunday off and ... retail automotive dealerships located in Southern California, Texas, and Florida including the #1 ...
File Clerk
$17/hr
Irvine, CA (On site) | Type: Full Time | Pay Range: $17 an hour | Monday though Friday from 8am-5pm As a File Clerk , you're one of the most important members of Norm Reeves Business Office. You will ...
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File Clerk
$17/hr
Irvine, CA (On site) | Type: Full Time | Pay Range: $17 an hour | Monday though Friday from 8am-5pm As a File Clerk , you're one of the most important members of Norm Reeves Business Office. You will ...
Irvine, CA (On site) | Type: Full Time | Pay Range: $19-$20 an hour | Monday though Friday from 8am-5pm As an Office Clerk , you're one of the most important members of Norm Reeves Business Office.
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Irvine, CA (On site) | Type: Full Time | Pay Range: $19-$20 an hour | Monday though Friday from 8am-5pm As an Office Clerk , you're one of the most important members of Norm Reeves Business Office.
Honda Express Technician
$18 - $20/hr
Irvine, CA (On-Site) | Type: Full Time | Hourly: $18-$20 an hour As an Express Technician , you're one of the most important team members at Norm Reeves Honda . You're responsible for showing our ...
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Honda Express Technician
$18 - $20/hr
Irvine, CA (On-Site) | Type: Full Time | Hourly: $18-$20 an hour As an Express Technician , you're one of the most important team members at Norm Reeves Honda . You're responsible for showing our ...
$72K/yr
Full-time
Posted 17 days ago
Job description
Location: Irvine, CA (On site) | Type: Full Time | Salary Range: $72,000 a year
Norm Reeves Auto Dealerships is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida including the #1 RETAIL DEALER IN THE NATION. With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer-centric services. We are expanding rapidly and are looking for talented individuals who are eager to grow their careers while the company continues to expand!
As our Customer Relations Manager, you’re one of the most important team members at Norm Reeves Honda, Irvine. You’re responsible for creating a super Norm Reeves Honda experience!
Your work will ensure our guests leave 100% satisfied with their Norm Reeves Honda experience.
Key Responsibilities:
- Resolve customer concerns and coordinate manufacturer support when necessary.
- Monitor customer satisfaction metrics, surveys, and reviews; identify trends and recommend improvements to leadership.
- Maintain records of customer cases and ensure timely follow-up and resolution.
- Oversee post-sale follow-up and support the customer journey from sales through service.
- Assist with vehicle deliveries, ensuring customers understand warranty, maintenance, and dealership resources.
- Collaborate with sales, service, and management to improve processes and customer experience.
- Support the General Manager with internal communication, reporting, and follow-up on key initiatives.
- Assist with manufacturer visits, audits, and dealership events when needed.
- Perform other duties as assigned.
Qualifications:
- 2+ years of customer service experience, preferably in automotive or dealership environment
- Strong communication and conflict resolution skills
What We Offer:
Medical, Dental, Vision, and Complimentary Life Insurance
401k Matching and FSA
Tuition Reimbursement
Paid Time Off (accrues)
Supplemental Insurance (Hospital, Accident, Critical Illness)
Discounts on Vehicles, Services, and Parts