The duties entail review of incoming requests for processing limits, DDA, TIN validation and name changes. The requests are submitted by merchants, agent offices and various internal departments.
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The duties entail review of incoming requests for processing limits, DDA, TIN validation and name changes. The requests are submitted by merchants, agent offices and various internal departments.
Customer Service Representative
Westlake Village, CA · On-site
$16.75 - $22.75/hr
The Customer Service Representative is responsible for answering merchant inquiries in a high-volume, fast paced call center environment. They are required to meet/exceed merchant expectations and ...
Customer Service Representative
Westlake Village, CA · On-site
$16.75 - $22.75/hr
The Customer Service Representative is responsible for answering merchant inquiries in a high-volume, fast paced call center environment. They are required to meet/exceed merchant expectations and ...
The function of the New Accounts Representative is to enter all new incoming applications accurately and completely. The New Accounts Representative must create a file for each account including but ...
The function of the New Accounts Representative is to enter all new incoming applications accurately and completely. The New Accounts Representative must create a file for each account including but ...
Develop and maintain an excellent relationship with new and existing customers resulting in increased levels of customer retention. This is to be achieved through productive and reactive ...
Develop and maintain an excellent relationship with new and existing customers resulting in increased levels of customer retention. This is to be achieved through productive and reactive ...
The Technical Support Level I representative is responsible for answering and resolving incoming merchant and agent inquiries related to point-of-sale (POS) equipment. The function is not limited to ...
The Technical Support Level I representative is responsible for answering and resolving incoming merchant and agent inquiries related to point-of-sale (POS) equipment. The function is not limited to ...
The Technical Support Level I representative is responsible for answering and resolving incoming merchant and agent inquiries related to point-of-sale (POS) equipment. The function is not limited to ...
The Technical Support Level I representative is responsible for answering and resolving incoming merchant and agent inquiries related to point-of-sale (POS) equipment. The function is not limited to ...
Mitigate losses to the organization by monitoring merchant daily deposits and conduct investigation on suspicious/fraudulent type activities. Evaluate merchant processing outside of approved ...
Mitigate losses to the organization by monitoring merchant daily deposits and conduct investigation on suspicious/fraudulent type activities. Evaluate merchant processing outside of approved ...
The function of the New Accounts Representative is to enter all new incoming applications accurately and completely. The New Accounts Representative must create a file for each account including but ...
The function of the New Accounts Representative is to enter all new incoming applications accurately and completely. The New Accounts Representative must create a file for each account including but ...
Develop and maintain an excellent relationship with new and existing customers resulting in increased levels of customer retention. This is to be achieved through productive and reactive ...
Develop and maintain an excellent relationship with new and existing customers resulting in increased levels of customer retention. This is to be achieved through productive and reactive ...
Customer Service Representative
Westlake Village, CA · On-site
$16.75 - $22.75/hr
The Customer Service Representative is responsible for answering merchant inquiries in a high-volume, fast paced call center environment. They are required to meet/exceed merchant expectations and ...
Customer Service Representative
Westlake Village, CA · On-site
$16.75 - $22.75/hr
The Customer Service Representative is responsible for answering merchant inquiries in a high-volume, fast paced call center environment. They are required to meet/exceed merchant expectations and ...
The duties entail review of incoming requests for processing limits, DDA, TIN validation and name changes. The requests are submitted by merchants, agent offices and various internal departments.
The duties entail review of incoming requests for processing limits, DDA, TIN validation and name changes. The requests are submitted by merchants, agent offices and various internal departments.
iPayment Jobs Information
Full-time
Posted 19 days ago
Job description
The duties entail review of incoming requests for processing limits, DDA, TIN validation and name changes. The requests are submitted by merchants, agent offices and various internal departments. These duties ensure current and accurate merchant information is updated and on file. The department is fast paced and the position requires great customer service, organization and analytical skills.
Skills & Requirements
Experience/Requirements
- Evaluate new and existing merchant applications.
- Conduct merchant interviews.
- Review merchant processing statistics.
- Review and verify corporate documents.
- Notify the Risk Management Department of merchant processing concerns.
- Process merchant request for business name and DDA changes.
- Review bank statements and company financials to determine the financial condition of merchant businesses.
- Evaluate merchant business and consumer credit reports.
- Assist various departments with research.
- Produce and mail department correspondence related to application and request status.
- Conduct periodic review of merchant account portfolio and make recommendations.
Skills & Requirements
Experience/Requirements
- 1 year experience in banking/bankcard a plus
- 35+ wpm and 10-key by touch