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60 Intersystems Application Support Analyst Jobs Hiring Near You

InterSystems

Risk & Compliance Project Manager

Boston, MA · On-site

$99K - $125K/yr

... analysis, documentation, stakeholder communications, and overall project delivery efficiency ... Established in 1978, InterSystems is committed to excellence through its 24×7 support for ...

InterSystems

Cloud Security Architect

Boston, MA · On-site

$149K - $181K/yr

Strong analytical and problem-solving skills, with an ability to think strategically and tactically ... Established in 1978, InterSystems is committed to excellence through its 24×7 support for ...

InterSystems

Clinical Safety Specialist

Boston, MA · On-site

... Framework supporting the development and implementation of InterSystems' products. Job ... Exceptional problem solving and analytical skills * Excellent communication and presentation skills ...

InterSystems

Subject Matter Expert

Vienna, VA · On-site

InterSystems has been a leader in the digital health space since its inception. We work with health ... In scope use cases might include claims analytics / anomaly detection, identity & eligibility ...

InterSystems

Solution Architect

Boston, MA · On-site

$68.50 - $90.25/hr

InterSystems, a creative data technology provider, is looking to employ a HealthShare Solution ... fit/gap analysis. • Advise and assist Project Managers during implementation by advising on ...

InterSystems

Subject Matter Expert

Vienna, VA · On-site

In scope use cases might include claims analytics / anomaly detection, identity & eligibility ... Established in 1978, InterSystems is committed to excellence through its 24×7 support for ...

InterSystems

Solution Architect

Boston, MA · On-site

$68.50 - $90.25/hr

Proven business analysis and problem-solving skills * Demonstrable solution delivery experience ... Established in 1978, InterSystems is committed to excellence through its 24×7 support for ...

InterSystems

Customer Operations Specialist

Boston, MA · On-site

$70K - $90K/yr

Post all credits in our invoicing application. * Assist Sales department in price quotes and ... Established in 1978, InterSystems is committed to excellence through its 24×7 support for ...

InterSystems

Senior Product Manager

Boston, MA · On-site

$143K - $186K/yr

Lead competitive analysis against competitors' vendors; translate findings into differentiated ... Established in 1978, InterSystems is committed to excellence through its 24×7 support for ...

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Knowledge Management Specialist - PAS

InterSystems

Boston, MA • On-site

$84K - $108K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

The Knowledge Management Specialist leverages strong clinical knowledge and product expertise to bridge the gap between core development and regional teams via documentation collateral and engagement. This role ensures product adoption by translating complex product features into meaningful guidance and assisting with the feedback loop to the core product team. The ideal candidate is a problem solver with strong communication and instructional skills.
Responsibilities
  • Develop and maintain high-quality EHR product collateral for stakeholders including sales, implementation, support, training teams, and customers.
  • Simplify complex product features into clear documentation, videos, diagrams, and other collateral.
  • Collaborate with agile teams on design, usability, and workflow mapping to improve product experience.
  • Provide guidance on system capabilities, configuration options, and best practices.
  • Ensure accuracy and consistency of collateral by reviewing product updates and specifications.
  • Create and deliver multimedia content for new releases and feature enhancements.
  • Partner with regional teams to integrate best practices into training programs.

Qualifications
  • Practical operational experience in healthcare organizations (quality, safety, care management, care coordination, PAS, analytics, etc.)
  • Background in EMR implementation, training, or product support.
  • Strong understanding of healthcare workflows.
  • Excellent communication skills with the ability to simplify complex concepts.
  • Strong attention to detail, organizational skills, and ability to work both independently and collaboratively.
  • Experience working in agile development environments.
  • Proficiency with documentation and multimedia tools (e.g. Confluence, Camtasia).
  • Experience using AI-assisted tools (e.g. copilots, summarization tools, or chatbots) with an ability to critically evaluate and verify AI-generated outputs
  • Demonstrated ability to learn, evaluate, adapt to, propose and implement AI-augmented workflows in order to continually enhance your own, and the team's productivity

Education
  • Bachelor's degree in Healthcare Administration, Clinical Informatics, Health IT, Communications, or a related field preferred.
  • 3+ years of experince
  • Additional certifications in EMR systems or healthcare IT documentation are a plus.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.
InterSystems is providing a current good faith estimate of the anticipated base salary range for this position depending on a variety of factors including experience, education, skills, and performance.
Other compensation may include a discretionary annual variable target incentive.
The company also provides generous employee benefits including:
  • Medical, vision, and dental insurance
  • Short-term and long-term disability, and life insurance
  • 401(k) Profit Sharing Contribution
  • Paid Time Off and Holidays
  • Parental Leave
  • Tuition reimbursement

The estimated base compensation range for this role is:
$84,000-$108,000 USD
About InterSystems
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.
AI Disclaimer
InterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information). InterSystems' approach to AI is guided by the InterSystems Responsible AI Guidelines. AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees.
Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience. AI tools and third-party transcription services must not be used during interviews or assessments.

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