Description
ABOUT INTELLISOURCE
IntelliSource is a national outsourcing partner specializing in Business Process Outsourcing (BPO), Recruitment Process Outsourcing (RPO), and Total Talent Management. With deep roots in high-volume fulfillment, distribution, and manufacturing operations, IntelliSource delivers end-to-end solutions that drive measurable results - on time and on target. We bring the sophistication of a national firm with the responsiveness of a regional partner.
About IntelliSource
IntelliSource is a national outsourcing partner specializing in Business Process Outsourcing (BPO), Recruitment Process Outsourcing (RPO), and Total Talent Management. With deep roots in high-volume fulfillment, distribution, and manufacturing operations, IntelliSource delivers end-to-end solutions that drive measurable results - on time and on target.
About the Role
IntelliSource is seeking an experienced Employee Relations Coordinator to support employees, leaders, and HR processes within a fast-paced fulfillment and distribution center on a fixed-term contract engagement. This is a people-focused, high-impact role designed for an HR professional who thrives in fast-paced, high-accountability environments and is looking for a structured contract opportunity with a clear end date, and competitive compensation.
The Employee Relations Coordinator serves as a key point of contact for employee relations, engagement, onboarding, HR administration, payroll support, benefits questions, and employee lifecycle processes. This role partners closely with site leadership, supervisors, and associates to promote a positive, respectful, and productive workplace culture while balancing employee support with business needs, compliance, policy consistency, and operational execution.
Contract Duration: Immediate start through an estimated date on or around December 31, 2026 with final dates based on business demands.
PRIMARY RESPONSIBILITIES
Employee Relations & Engagement
โข Build strong, trusted relationships with employees, supervisors, and site leadership; serve as a go-to resource for employee questions, concerns, coaching, and support
โข Promote a positive, respectful, productive, and union-free workplace culture
โข Support employee engagement, recognition, and appreciation activities, including birthday and anniversary boards and other site communication efforts
โข Partner with leadership to identify and address engagement trends before they impact retention or morale
HR Administration & Employee Lifecycle Support
โข Assist with recruiting activities including job postings, resume screening, interview scheduling, employment screening coordination, and new hire paperwork
โข Conduct new hire orientation and support a consistent, welcoming onboarding experience
โข Enter and maintain accurate employee information in HRIS systems
โข Support onboarding, status changes, schedule changes, department transfers, pay rate changes, benefit deductions, bill rate changes, termination paperwork, and other employee lifecycle documentation
Payroll, Benefits, Compliance & Performance Support\
โข Audit timecards and maintain accurate records to support timely and accurate payroll
โข Respond to benefit inquiries, explain benefit eligibility and plan provisions, process enrollments and qualifying life event changes, and administer leave of absence requests
โข Support performance management, coaching, documentation, investigations, and completion of 30/60/90-day and annual reviews
โข Maintain confidentiality, data integrity, and compliance with company policies and applicable federal, state, and local requirements
QUALIFICATIONS
Required
โข 2+ years of relevant experience in human resources, employee relations, HR coordination, operations support, recruiting coordination, payroll support, or administrative support within a fast-paced business environment
โข Experience handling sensitive and confidential information with professionalism and discretion
โข Strong communication, relationship-building, organizational, follow-up, and problem-solving skills
โข Ability to prioritize, multitask, meet deadlines, and shift between responsibilities frequently
โข High attention to detail and accuracy, with strong administrative and data management skills
โข Proficiency in Microsoft Word, Excel, PowerPoint, and general HR or business systems
Preferred
โข Experience in a warehouse, fulfillment center, distribution center, manufacturing, logistics, retail supply chain, or other high-volume operations environment
โข Experience with HRIS systems, payroll/timekeeping processes, employee engagement, benefits administration, onboarding, leave administration, performance documentation, and employee relations investigations
โข Bachelor's degree in Human Resources, Business, or a related field (preferred but not required)
PHYSICAL & WORK ENVIRONMENT REQUIREMENTS
โข Ability to work in a warehouse or fulfillment center environment.
โข Ability to stand, walk, bend, lift, and move throughout the operation for extended periods.
โข Ability to support various shifts, overtime, weekends, or peak season schedules as business needs require.
โข Must be comfortable working in a fast-paced, high-volume, metric-driven environment.
COMPENSATION & BENEFITS
โข Competitive hourly salary rate commensurate with market benchmarks
โข Hourly rate of $27/hr (based on experience and geographic area) + overtime potential
โข Full benefits package including medical, dental, and vision coverage
โข Contract end date on or around December 31, 2026 with final dates based on business demands; potential for engagement extension based on mutual interest
WE ARE INTELLISOURCE
At IntelliSource, you will always be learning and improving in our consistently fun and challenging environment. We celebrate our differences, value our unique perspectives, and recognize milestones to uplift each other and be our best in what we do. IntelliSource is a reflection of our people. We are committed, inclusive, and lead with intention. Our varied departments are in full alignment to reach the common goal of seeking and identifying opportunities to ignite the possibilities within us and those around us. Whether remote, at a satellite location, onsite with a customer, or at our headquarters office - we take great pride in our company culture and the diversity within our organization that has developed over the years.
EOE STATEMENT
IntelliSource, LLC is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. We are an E-Verify Employer.
Our company processes candidate data in line with our Candidate & Recruitment Privacy Notice. You can view it at: https://intellisource.com/carpn/. By submitting your application, you confirm that the information you provide is accurate and that you have read our Candidate & Recruitment Privacy Notice, which explains how we collect, use, share, and retain your personal data and how you can exercise your rights.