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IntelliDyne
IntelliDyne

39 Intellidyne Jobs Hiring Near You

IntelliDyne

Deputy Program Manager

Washington, DC · On-site

$140K - $160K/yr

Deputy Program Manager Status: Exempt Location: Washington, DC Salary Range: $140k - $160k Responsibilities: * Drives the operational leadership and technical support needs for a full spectrum IT

IntelliDyne, LLC

Helpdesk Technician - Tier 1

Herndon, VA · On-site

$20.50 - $27.75/hr

Job Summary : IntelliDyne, LLC empowers government organizations through the delivery of quality, mission-aligned services and innovative, people-first IT solutions. They are seeking a Helpdesk

IntelliDyne

Enterprise Software Architect

Washington, DC · On-site

$150K - $170K/yr

Enterprise Software Architect Location: Washington, DC (onsite) Clearance: Secret (Top Secret preferred) Status: Exempt Salary: $150,000.00 - $170,000.00 Position Overview We are seeking an

IntelliDyne

Enterprise Software Architect

Washington, DC · On-site

$150K - $170K/yr

Enterprise Software Architect Location: Washington, DC (onsite) Clearance: Secret (Top Secret preferred) Status: Exempt Salary: $150,000.00 - $170,000.00 Position Overview We are seeking an

IntelliDyne

Senior Business Analyst

Arlington, VA · On-site

$106.40K - $137.50K/yr

Senior Business Analyst Location: Arlington, VA (onsite) Clearance: Top Secret w/ SCI eligibility Status: Exempt Overview: The Senior Business Analyst will play a critical role in analyzing,

IntelliDyne

Application Support Manager

Washington, DC · On-site

Application Support Manager Location: Washington, DC (Onsite minimum 3 days a week) Classification: Exempt Compensation: $120k - $132K Overview: Our team is looking for an experienced ASM to design

IntelliDyne

Senior Business Analyst

Arlington, VA · On-site

$106.40K - $137.50K/yr

Senior Business Analyst Location: Arlington, VA (onsite) Clearance: Top Secret w/ SCI eligibility Status: Exempt Overview: The Senior Business Analyst will play a critical role in analyzing,

IntelliDyne

Senior QA Specialist

Washington, DC · On-site +1

$105K - $115K/yr

Sr. Quality Assurance Specialist Location: Washington, DC (Hybrid - 2 days onsite) Clearance: Top Secret Status: Exempt Salary: $105,000 - $115,000 We are seeking a Sr. Quality Assurance Specialist

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IntelliDyne Jobs Information

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    Infographic showing various job openings at Intellidyne in the United States as of May 2026, with employment types broken down into 79% Full Time, and 21% Contract. Highlights an 92% Physical, and 8% Remote job distribution.
    Helpdesk Technician - Tier 1

    Helpdesk Technician - Tier 1

    IntelliDyne, LLC

    Falls Church, VA • On-site

    $21.25 - $28.75/hr

    Full-time

    Posted 20 days ago

    Job description

    Job Summary:
    IntelliDyne, LLC empowers government organizations through quality IT solutions. They are seeking a Helpdesk Technician - Tier 1 to provide technical support, respond to customer inquiries, and ensure customer satisfaction through effective communication and problem-solving.
    Responsibilities:
    • Answer calls coming into the Tier 1 Help Desk by the third ring.
    • Create a customer incident in Remedy, the call tracking software for every call answered.
    • Ability to provide Mobile Support, adding and deleting users to the client network as well as other AD HOC tasks.
    • Ability to assist clients with hardware and software support via telephone.
    • Coordinate with team to ensure rapid response times and follow-up with customers.
    • Ensure that all VIP calls are responded to immediately.
    • Develop professional working relationship with customer to better understand business needs.
    • Process customer orders, prepare correspondence and fulfill customer needs to ensure customer satisfaction.
    • Provide technical support to end users on a variety of issues.
    • Identify, research and resolve technical problems.
    • Respond to telephone calls, emails and personnel requests for technical support.
    • Document, track and monitor the problem to ensure a timely resolution.
    • Update and develop CAC policies and procedures.
    • Coordinate and consult with Customer, Engineering, Deskside Manager and team members to meet customer requirements.
    • Advise management of potential risks that may have impact on customer base and operating environment.
    Qualifications:
    Required:
    • Eligible for a DOD Public Trust clearance.
    • Active CompTIA Security+ CE certification.
    • Bachelor's Degree and 4 years relevant support experience or a HS degree and 8 years relevant support experience.
    • Superior customer service skills a must; strong desire to provide the highest quality of service to the customer required.
    • Superb verbal communication skills; comfortable working on the telephone and responding to calls.
    • Knowledge of Information Technology network and systems technologies, processes, and methodologies required.
    Company:
    IntelliDyne is a management consulting company offering cyber security, cloud computing, and mobile computing services. Founded in 1998, the company is headquartered in Falls Church, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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