Insight Vision Care

Company Description Insight Vision Care is dedicated to providing high-quality eye care, eyewear, and services to patients of all ages. The practice offers comprehensive routine eye care, pediatric eye exams, and contact lens evaluations. Team members collaborate closely with doctors to support personalized care plans and ensure a positive patient experience. Insight Vision Care values professionalism, accuracy, and a patient-centered approach in all aspects of care.

Role Description The Optician is a full-time, on-site role based in Minneapolis, MN. This position is responsible for assisting patients in selecting and fitting eyewear, including frames and lenses, based on prescriptions and lifestyle needs. Daily tasks include interpreting prescriptions, performing measurements and adjustments, verifying lens specifications, and ensuring proper fit and comfort. The Optician will educate patients on lens options, coatings, and frame care, while supporting the clinical team in providing seamless eye care services. The role involves managing orders, coordinating with labs, maintaining inventory, and delivering consistent, courteous customer service.

Qualifications

• Demonstrated customer service and customer satisfaction skills with a patient-focused, professional communication style.
• Attention to detail in measurements, adjustments, and quality checks for frames and lenses.
• Ability to work on-site full time in Minneapolis, MN, and collaborate within a clinical team environment.
• Previous experience as an optician or in optical retail is preferred; certification or licensure (where applicable) is a plus.
• Basic computer skills for managing patient records, orders, and inventory systems.