Inorsa

3 jobs near Columbus, OH

Inorsa is a rapidly growing company in the telecom and structural engineering industries, focused on revolutionizing how engineers operate with cutting-edge technology. The role of Customer Success ...

Inorsa is an AI-first automation platform revolutionizing mission-critical infrastructure. They are seeking a Senior Full Stack Engineer to lead and build scalable systems, guide product architecture ...

Inorsa is an AI-first automation platform transforming how mission-critical infrastructure is designed, maintained, and upgraded. The AI Tech Lead will architect workflows, drive vertical domain ...

New

Customer Success Engineer - Wireless

Inorsa

Austin, TX • On-site

Full-time

Posted 19 days ago


Job description

Job Summary:
Inorsa is a rapidly growing company in the telecom and structural engineering industries, focused on revolutionizing how engineers operate with cutting-edge technology. The role of Customer Success Engineer involves serving as a technical advisor to clients, helping them adopt Inorsa’s AI-powered solutions to streamline their workflows and increase efficiency.
Responsibilities:
• Serve as the primary technical advisor for multiple clients, guiding them through the adoption of Inorsa’s AI-powered telecom solutions.
• Lead customers on a transformational journey, helping them integrate Inorsa into their workflows to streamline engineering and increase efficiency.
• Define and execute technical strategies tailored to each account, ensuring alignment with customer goals and industry best practices.
• Build a network of technical champions within client organizations to drive broader adoption of Inorsa’s solutions.
• Serve as a subject matter expert in wireless for the Inorsa engineering team, providing guidance on best practices, industry trends, and product development.
• Provide structured mentorship to team members, fostering a culture of technical excellence and knowledge sharing.
Qualifications:
Required:
• Proven experience in a technical, client-facing role within the wireless telecom industry.
• Extensive expertise in wireless telecom drafting using CAD software.
• Strong knowledge of wireless telecom equipment, as well as operator and tower infrastructure workflows.
• Strong analytical skills, with the ability to organize, analyze, and communicate complex information clearly and effectively.
• The ability to form strong working relationships with executives and champions within customer organizations.
• Exceptional communication skills, both verbal and written, with the ability to translate customer needs into actionable feedback for the Inorsa product and engineering teams.
• A passion for market disruption and a desire to build something transformative.
Preferred:
• Background in computer science or experience with cloud-based technologies and APIs.
• Experience in software onboarding or customer account management.
Company:
Inorsa helps telecom, utilities and energy companies build, maintain and upgrade their infrastructure through automation and AI. Founded in 2020, the company is headquartered in Austin, USA, with a team of 11-50 employees. The company is currently Early Stage.