Innovative Tile Tlc

We are a family-owned flooring company looking for a salesperson who can take advantage of this exciting opportunity. The ideal candidates will have a high level of customer service skills with the ability to cultivate successful customer relationships. In this position, they will be responsible for ensuring that customers receive prompt and courteous service and have a positive experience while visiting our showroom.

Responsibilities

• Greet customers and determine their needs.
• Discuss the type and quantity of products required for purchase.
• Recommend products based on individual preferences.
• Answer customer queries regarding the showroom, products, or services.
• Make suggestions and encourage purchase of products.
• Quote prices and discounts as well as credit terms, warranties, and delivery dates.
• Prepare sales contracts and accept payment through cash, checks, and credit cards.

Minimum Qualifications

• High School diploma
• Experience in the flooring sales industry preferred but not required.
• Exceptional written and verbal communication skills.
• Hardworking, persistent, and dependable.
• Positive, and enthusiastic, honest, and self-motivated.
• Ability to work on occasional Saturdays.
• Bi-lingual preferred but not required.
• Design experience/knowledge a plus.
• Ability to lift 25-35 pound tile samples.

Key Competencies

• Integrity– Consistently acts with a high degree of trustworthiness and takes responsibility for one’s actions. Behaves in a fair and ethical manner toward others.
• Collaborative Relationships– Builds, maintains, and fosters relationships within the company and externally.
• Service-Oriented– Anticipates, recognizes, and meets customers’ needs and expectations.
• Results-Oriented– Focuses on outcome, sets and achieves goals.
• Adaptability– Maintains productivity when experiencing changes in work environment or responsibilities. Approaches change as an opportunity for learning and growth.
• Conflict Management– Deals effectively and professionally with others and stays focused on resolving the conflict. Avoids personal issues and aggression. Presents and seeks solutions or a positive course of action.
• Teamwork– Actively participates to move the team toward the completion of goals. Demonstrates personal commitment to the team.
• Initiative– Proactively accomplishes goals with minimal direction. Ability to achieve goals beyond what is required. Takes immediate action when confronted with a problem.
• Communication– Communicates ideas clearly and effectively.
• Technical / Professional Skills– Understands industry and uses knowledge in job responsibilities and decision-making. Ability to accomplish tasks with little instruction or guidance.