Innovar

60 Innovar Jobs Hiring Near You

Service Desk Manager

Denver, CO ยท On-site

$55 - $65/hr

Six-Month Contract-to-Hire Contract Pay: $55-$65 per Hour, W-2 Conversion Salary: $105,000-$120,000 Innovar Group is seeking an experienced IT Service Desk Manager to lead enterprise service desk ...

Innovar Partners, a proven leader in professional services, is committed to designing and implementing practical solutions for our clients that result in sustainable results. We specialize in ...

Chief Estimator

Broomfield, CO ยท On-site

$130K - $180K/yr

... Innovar Group is seeking a Chief Estimator - Mechanical & Structural for a leadership role supporting heavy industrial, process facility, mechanical, structural, civil, and piping construction ...

TheRecruiter is responsible for searching and identifying candidates that are agood fit for consulting roles at Innovar. This individual will build and enhance relationships in their local areato ...

General Superintendent - Data Center

Afton, TX ยท On-site

$130K - $150K/yr

Large-scale data center construction project Innovar Group is hiring a General Superintendent for a direct-hire opportunity with a well-established construction organization supporting large, complex ...

Especialistas en Presto

Plymouth, MI

$52 - $67.50/hr

En RDT , la ingenieria no es solo un trabajo, es una experiencia en la que cada reto es una oportunidad para innovar, aprender y crecer. Listo para impulsar tu carrera en ingenieria avanzada?

Nos aventuramos a innovar, a vivir experiencias, a estar unidos y a apostar por tu talento, siempre en la mejor compania y con nuestra actitud de superacion. Juntos somos mas fuertes. Pon rumbo a tu ...

En RDT , la ingenieria no es solo un trabajo, es una experiencia en la que cada reto es una oportunidad para innovar, aprender y crecer. Listo para impulsar tu carrera en ingenieria avanzada?

SAP Delivery Consultant

Houston, TX ยท On-site

$60.25 - $82.25/hr

Sr. SAP Delivery Consultant - Consultant The Sr. SAP Delivery Consultant requires deep experience in data definitionparameters and mapping and has SAP certification on ECC 6.0 (FI/CO, MM, SD). This ...

Sr. Project Leader - Consultant The Sr. Project Leader is responsible for leading and driving high impact, cross-functional projects through all phases of the project life cycle. This individual will ...

Sr. Process Analyst - Consultant The Sr. Process Analyst is responsible for leading or beingpart of a cross-functional team that is focused on analyzing,understanding, documenting, and improving ...

Sr. Project Leader - Consultant The Sr. Project Leader is responsible for leading and driving highimpact, cross-functional projects through all phases of the project lifecycle. This individual will ...

Sr. SAP Project Leader - Consultant The Sr. SAP Project Leader is responsible for leading and drivinghigh impact, cross-functional SAP implementation projects through all phases of theproject life ...

Ingeniero/a HVAC

Plymouth, MI

$24.25 - $32.50/hr

En RDT , la ingenieria no es solo un trabajo, es una experiencia en la que cada reto es una oportunidad para innovar, aprender y crecer. Listo para impulsar tu carrera en ingenieria avanzada?

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Innovar Jobs Information

What are the most popular states for Innovar jobs?
Infographic showing various job openings at Innovar in the United States as of July 2026, with employment types broken down into 13% Full Time, and 87% Contract. Highlights an 100% Physical job distribution.

Service Desk Manager

Innovar Group

Denver, CO โ€ข On-site

$55 - $65/hr

Other

Medical, Dental, Vision

Re-posted 6 days ago


Job description

IT Service Desk Manager

Location: Denver, CO
Work Schedule: Onsite
Employment Type: Six-Month Contract-to-Hire
Contract Pay: $55-$65 per Hour, W-2
Conversion Salary: $105,000-$120,000 

Innovar Group is seeking an experienced IT Service Desk Manager to lead enterprise service desk operations for our client in Denver. This position is ideal for a hands-on leader who can manage daily support operations, strengthen an outsourced service provider partnership, and develop a roadmap for improving IT service delivery.

You will lead an enterprise support organization of approximately 25 employees while partnering with senior leadership to improve processes, service levels, and the overall end-user experience.

Key Responsibilities
  • Manage the day-to-day operations and performance of the IT Service Desk.

  • Lead and support a team of employees

  • Oversee the relationship with the organizationโ€™s managed service provider and hold the vendor accountable for service delivery.

  • Monitor service levels, ticket volumes, escalations, response times, and customer satisfaction.

  • Identify opportunities to improve workflows, support processes, documentation, and operating procedures.

  • Develop and implement a strategic roadmap for IT support services.

  • Establish performance metrics and provide regular operational updates to senior leadership.

  • Coordinate escalated incidents and ensure timely communication with business and technology stakeholders.

  • Promote consistency, accountability, and a customer-focused approach across the service desk.

  • Support enterprise and global IT service delivery initiatives.

Qualifications
  • Five to seven years of experience leading an IT service desk, help desk, desktop support, or enterprise end-user support function.

  • Experience managing service desk teams and direct reports.

  • Demonstrated experience overseeing managed service providers, outsourced support teams, or other technology vendors.

  • Strong understanding of service desk operations, incident management, escalation procedures, and service-level performance.

  • Proven ability to evaluate existing processes and implement measurable improvements.

  • Strong organizational, communication, and stakeholder-management skills.

  • Experience presenting operational updates and recommendations to senior leadership.

  • Ability to balance strategic planning with hands-on operational leadership.

  • Experience supporting a global or geographically dispersed organization is preferred.

  • ITIL experience or certification is a plus.

Benefits

Innovar Group offers comprehensive medical, dental, and vision insurance options to eligible contractors.

About Innovar Group

Innovar Group is comprised of senior talent agents who deliver specialized recruitment services to clients throughout the United States. We bring a new era of recruiting to the industry by combining state-of-the-art technology with outstanding talent.

Visit www.innovargroup.com to learn more.

Innovar Group is an Equal Opportunity Employer, including individuals with disabilities and protected veterans. We encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by applicable federal, state, or local law.