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Principal Consultant, Digital Sourcing Solution-1099/Contractor – Toronto, Canada
 

Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there. So get ready to kickstart your career with a team that’s connected – connected by freedom.

Position Overview

This role, reporting into the Sourcing Solution of the Digital practice within the Canada Consulting region, supports one or multiple engagements simultaneously with a small to mid-size team of ISG consultants and advisors. These engagements may be part of a broader program-level engagement, may focus on a specific area, or may span widely across technology, or into components of business operations.

This role will also support the development of the Sourcing Solution. While ISG holds a solid point of view with relevant methodologies, structured design approaches, and artifacts, our consultants and advisors are key to assuring continuous improvement of our delivery methods to meet market needs and support sales efforts.

 Responsibilities

• Responsible for assisting with projects which generate client revenue
• Facilitates, evaluates, and confirms the needs of the client business and assist in the assessment of how ISG can solution to provide optimal business benefit
• Interacts directly with senior client and technology services provider executives
• Assists and/or leads client strategy and IT assessment projects related to specific technologies (e.g. Cloud Services, SaaS platforms, etc.), IT architecture, process, and design ensuring effective alignment of IT investment with business requirements
• Serve as trusted advisor to clients and technology service providers in areas of technology expertise, sourcing, project management, financial modeling, executive relationships, leadership, negotiation, administration and marketing
• Independently develops project work plans and customizes to meet client specifications as well as estimates staffing, task duration, and client staffing requirements
• Performs data metrics analysis, comparison with market data, current state assessments, change readiness, gap and opportunity analysis, delivery model alternatives analysis, and a service delivery strategy
• Develops complex financial models and possesses a thorough knowledge of client budgets, the budgeting process, corporate finance at large, or geographically dispersed clients
• Develops, leads, and executes all components of sourcing agreements and associated transactions including the services, financial, performance, resource, governance, service delivery and management, and contract terms
• Assists in the development of strategy or tactics to move suppliers to the client-desired outcome
• Assists post-assessment transactional work including managing the sourcing lifecycle through vendor selection
• Participates in the planning and the development of all project deliverables and assumes overall responsibility for staffing, budget, work plans, scope, project milestones, issues management and risk management utilizing ISG’s methods, tools, and templates 

Required Skillsets

• This is a remote position based in Toronto with some travel to client site(s) required
• This is a 1099/Contract position with the potential for contract-to-hire
• 10+ years of relevant industry, sourcing, or managed services consulting
• 8+ years participating in large, complex and /or multiple smaller to medium projects simultaneously, highly leveraged and potentially virtual or global teams, consisting of various skill sets, to deliver consulting engagements
• 5+ years in IT Management, working in a technical delivery role, including in an environment managing or providing delivery leadership for complex operations
• Excellent presentation, verbal, and written communication skills with the ability to understand complex business problems, synthesize conversations, business solutions, and effectively communicate at all levels of corporate organizations
• The ability to listen to clients and interpret business needs into solutions and requirements; match to ISG service offerings; the ability to write both technically and creatively
• Subject Matter Expert with deep operational and/or technical knowledge in at least 2 of the following subjects:
  • Enterprise Agility (DevOps)
  • Cloud Architecture and Design
  • Cloud Computing (SaaS, PaaS, IaaS)
  • Applications and Infrastructure Virtualization
  • Applications Rationalization and Modernization
  • Analytics, IOT, Automation
  • Enterprise Architecture
  • Applications Development, Maintenance, and Support
  • Data Center Operations
  • Managed Network Services
  • Workplace Services
  • Service Desk
  • Or Technology Modernization
• Expert knowledge with MS-Office suite of software applications and tools, including Microsoft Word, Excel, PowerPoint, MS Teams and MS Outlook
• Hands-on experience in using contract lifecycle management tools for IT services and for Software and Hardware assets e.g. Ariba, Coupa etc.; contract life cycle management consulting and providing key recommendations for optimizing contracts around IT services, Applications, IT Infrastructure, BPO, Software and Hardware contracts

Education

• Bachelors Degree and advanced degree or equivalent experience

At ISG, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal opportunity workplace and we are committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be.

The duties and responsibilities described in this job description may not be a comprehensive list. Additional tasks may be assigned to the employee from time to time and/or the scope of the job may change as necessitated by business demands.

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