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60 Infopeople Jobs Hiring Near You

InfoPeople Corporation

PM Support

New York, NY

We are seeking an assistant Project Manager to support the State of Good Repair (SOGR) Device Replacement/Upgrade Project. This large-scale initiative is focused on replacing/ upgrade all iPhones and ...

InfoPeople Corporation

Tech Lead Engineer

New York, NY · On-site

$112K - $147K/yr

Client is seeking a Senior hands-on tech lead for a Reltio MDM project. Candidates should have previous tryp projects and the personality to command and successfully drive teams. Experience with ...

InfoPeople Corp

Azure Data Engineer

Manhattan, NY · On-site

$60.75 - $75.25/hr

Required Qualifications • 8+ years of hands-on experience in data engineering, ETL development, and SQL Server administration • Strong proficiency in SSIS (SQL Server Integration Services) and T ...

InfoPeople Corporation

Agile Coach

New York, NY

We are looking to hire SIX (6) experienced and dynamic Enterprise Agile Coaches to join our Agile Center of Excellence (CoE) . As we lead the Client IT organization through its Agile Product ...

InfoPeople Corp

IT Support Lead

Framingham, MA · On-site

$22.25 - $30.50/hr

IT Support LeadIntroduction: The IT Support Lead will be responsible for serving as the primary point of contact for all Primary Care Providers experiencing technology issues with the Ethizo EMR and ...

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Infographic showing various job openings at Infopeople in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 75% Physical, and 25% Hybrid job distribution.
Project Manager - Managed Print Services (MPS)

Project Manager - Managed Print Services (MPS)

InfoPeople Corporation

New York, NY

Other

Posted 9 days ago

Job description

Job Description: The Project Manager for Managed Print Services (MPS) will oversee printer deployment projects, coordinate installations and refresh rollouts, and ensure smooth delivery of print services across the organization. This role will manage and monitor service tickets, review backlog items, and work closely with users, vendors, and internal teams to resolve issues in a timely manner. The position requires hands-on experience with Managed Print Services, strong operational knowledge, and the ability to drive continuous service improvements.

Proficiency in Power BI for reporting and performance tracking, as well as ServiceNow for ticket and workflow management, is essential. Strong communication, organization, and stakeholder management skills are critical for success in this role. Experience and understanding of Networks (WAN, LAN, Wireless, etc.), IPT, Mobility, and other shared technical service areas is also required.
Key Responsibilities
Manage end-to-end printer deployment, replacement, and refresh projects.
Coordinate with business users, vendors, and technical teams for printer installations and support.
Monitor ServiceNow ticket queues and ensure timely resolution of incidents and requests.
Review and reduce backlog items through prioritization and follow-up.
Develop Power BI dashboards and reports to track service performance, SLA metrics, and project progress.
Identify opportunities for process improvement and cost savings within print services.
Maintain asset inventory, device lifecycle planning, and deployment schedules.
Partner with Network, IPT, Mobility, and other shared service teams to support printer connectivity and integrations.
Troubleshoot printer-related connectivity issues involving LAN, WAN, wireless, and mobile printing environments.
Escalate recurring issues and coordinate corrective actions with vendors or support teams.
Provide regular status updates to management and stakeholders.
Ensure customer satisfaction through proactive communication and service delivery excellence.
Required Skills & Experience
Category Skill Name Required Experience
Areas of Expertise Project Management Yes 3+ Years
Areas of Expertise Project Scheduling Yes 3+ Years
Software Skills MS Project Yes 4-6 Years
Technical Skills Project Planning Yes 6+ Years
Areas of Expertise Managed Print Services (MPS) Yes 3+ Years
Software Skills Power BI Yes 3+ Years
Software Skills ServiceNow Yes 3+ Years
Technical Skills Printer Deployment / Rollouts Yes 3+ Years
Technical Skills Ticket Management / Backlog Review Yes 3+ Years
Technical Skills Network Knowledge (WAN, LAN, Wireless) Yes 3+ Years
Technical Skills IPT / Mobility Support Yes 2+ Years
Areas of Expertise Vendor Coordination / Stakeholder Management Yes 3+ Years Additional Skills and Information: Category Skill Name Experience
Areas of Expertise Project Scheduling 3+ Years
Software Skills MS Project 4-6 Years
Areas of Expertise Managed Print Services (MPS) 3+ Years
Technical Skills Printer Deployment / Rollouts 3+ Years
Technical Skills Ticket Management / Backlog Review 3+ Years
Technical Skills Network Knowledge (WAN, LAN, Wireless) 3+ Years
Technical Skills IPT / Mobility Support 2+ Years
Areas of Expertise Vendor Coordination / Stakeholder Management 3+ Years

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