Infobip

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we're not just building technology - we're shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world's largest and only full-stack cloud communication platform. But it's not just what we do, it's how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let's build what's next, together.

North America is setting the blueprint for RCS for Business - the rich and interactive Telco messaging channel, powered by Google and supported by Apple, which is enabling Brands and consumers to move from "mobile first" to "messaging first".

To build on our position at the forefront of the channel Globally and in North America, we are hiring a Regional GTM Manager - RCS, to be a key contributor to Infobip's regional growth strategy and driving the commercial success of the channel.

The role will be part of our Global RCS Business Unit (Base), and work closely with the North American regional leadership and Sales squads, as well as coordinate with other Business Units.

The success of the role will be measured by accelerated pipeline growth, an increase in opportunity conversion, and strategic partner engagement, and will directly contribute to business unit and regional revenue and GP targets.

What you'll do

GTM and Sales Alignment

• Translate company and RCS Base strategy into regional execution plans, ensuring business momentum and sustainable growth.
• Develop and maintain the RCS pipeline, in collaboration with our Sales Squad and Chapter Leads, propose strategic sales initiatives, and provide commercial guidance.
• Actively support key sales cycles, leveraging product expertise to drive conversions and revenue growth, and attend customer and prospect meetings as a subject matter expert.

Product Specialist - Growth and Enablement

• Engage directly with customers, building relationships, understanding their needs, and identifying opportunities for product adoption, feeding this into product teams.
• Work closely with our Sales Squad and Chapter Leads, equipping them with product knowledge, updates, and ongoing support.

Partner Relationships

• Support our key ecosystem partnerships with carriers and Industry bodies such as the CTIA, as Infobip's regional RCS point of contact.
• Maintain our strong relationship with the regional Google GTM contacts, managing joint target customer list, developing joint GTM executions plans and ensuring we maximise realisation of incentives.

Cross-Functional Collaboration & Communication

• Align closely with Global and HQ teams (mainly based in Croatia), such as Product Management, Marketing, and Sales Leadership to ensure GTM alignment and knowledge sharing.
• Be a trusted partner with NAM Sales teams, providing product expertise directly and supporting them with prospect / client meetings as appropriate.
• Work with other HQ Business Units (Bases) to ensure collaboration on GTM initiatives.
• Partner with VPs and Sales Directors to align product strategies with overall sales objectives.
• Collaborate with NAM Operator Partnerships, Revenue Operations, Compliance, Analysts and Regulatory teams to support product success and optimize processes.

What makes you a strong fit

• A minimum of 5-7 years of experience in enterprise technology sales, solution consulting, GTM execution, business development, or product adoption roles within SaaS, CPaaS, telecommunications, or related industries.
• Proven success in GTM implementation with growth in targeted areas/regions.
• Demonstrated experience supporting complex enterprise sales cycles, including opportunity qualification, stakeholder management, business case development, and deal progression.
• A strong solution-selling mindset with the ability to translate product capabilities into business outcomes and customer value propositions
• Strong influencing and communication skills a must. Prior experience in public speaking is a plus.
• Experience working closely with Product teams on product enhancement and process optimization.
• Able to hold strong RCS knowledge, from product offering and provisioning to onboarding, functionalities, and monetization strategies.
• Solid understanding and related experience in full sales cycle.
• Possesses an operational focus/mindset and can work with a lot of moving parts easily.
• Preferred experience in CPaaS channels (e.g., SMS, MMS, RCS) or the telecommunications industry highly desired.
• CPaaS with GTM commercial product experience a plus.
• Preferred location: Eastern Time (ET) or Central Time (CT).

Why our employees choose us (and stay)?

• Learn as you grow - starting from an onboarding program to internal education, training resources, e-learning, to external education -- we invest heavily in employee learning and development.

• Awesome clients - We serve and partner with most leading mobile operators, OTTs, brands, banks, social networks, aggregators and more. You can look forward to working with the likes of Vodafone, WhatsApp, Uber, and many more.

• Great environment - Team spirit, passion, creativity, persistence, and collaboration are the drivers of our company.

• Connect globally - Work with Bippers, teams, and partners from all over the world. We put the "global" in globalization.

• Opportunity Knocks. Often. - Being a part of a growing company in a growing industry, we challenge you to grow! Whether it's horizontal, vertical, or angular, we want to support the path that you want to carve.

• Never a dull moment - We work with powerful companies with great impact which pushes us to work on the highest possible level. Work on uncharted challenges and push boundaries daily.

Additional Information

Salary Range: The base compensation for this role is $140,000 - $180,000 USD annually. This role is also eligible for an annual bonus plan. The salary of the finalist selected for this role will be based on a variety of factors, including, but not limited to internal equity, job-related knowledge, experience, education, and skillset.

Benefits & Perks: Medical, Dental, and Vision insurance; Basic life insurance; 401(k) plan participation with company match; Short-term and long-term disability insurance; Wellness plan of up to $500/year pro-rated based on hire date; PTO: Accrual of up to twenty-three (23) vacation days per year, accrual of up to nine (9) sick days per year, plus carryover of up to nine (9) sick days annually; Additional leave time for marriage, relocation, bereavement, and other major life events; Twelve (12) weeks of paid parental leave); Participation in employee share ownership plan (ESOP); Fourteen (14) paid holidays annually.

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We're proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity - if you have the passion and skills to thrive, there's a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.