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Infinx Healthcare International
Infinx Healthcare International

35 Infinx Jobs Hiring Near You

Infinx Healthcare

Director of Customer Success

Work with technology partners to deliver integrations with specific EMR/EHR/RIS/LIS and other healthcare platforms. * Exhibit and explain the Infinx value to each client in a dollars and cents ...

Infinx Healthcare

AR Specialist | Medicare

$19 - $23/hr

ABOUT NI2 HEALTH, an Infinx Company At Ni2 Health, you will discover challenges that excite you as you develop professionally and explore different career paths based on your interests and abilities.

Infinx Healthcare

Coding Specialist

New Orleans, LA · On-site +1

$19 - $22/hr

At Infinx, we're a fast-growing company focused on delivering innovative technology solutions to meet our clients' needs. We partner with healthcare providers to leverage automation and intelligence ...

Infinx Healthcare

Trade Show Manager

$70K - $80K/yr

At Infinx, we're a fast-growing company focused on delivering innovative technology solutions to meet our clients' needs. We partner with healthcare providers to leverage automation and intelligence ...

Infinx

Revenue Cycle Specialist

Alexandria, LA · On-site

$14 - $19/hr

At Infinx, we're a fast-growing company focused on delivering innovative technology solutions to meet our clients' needs. We partner with healthcare providers to leverage automation and intelligence ...

Infinx

Coding Specialist

New Orleans, LA · Remote

$19 - $22/hr

At Infinx, we're a fast-growing company focused on delivering innovative technology solutions to meet our clients' needs. We partner with healthcare providers to leverage automation and intelligence ...

Infinx

AR Specialist

New Orleans, LA · On-site

$16 - $19/hr

At Infinx, we're a fast-growing company focused on delivering innovative technology solutions to meet our clients' needs. We partner with healthcare providers to leverage automation and intelligence ...

Infinx Inc

Coding Specialist

New Orleans, LA · On-site

Medical Coder At Infinx, we're a fast-growing company focused on delivering innovative technology solutions to meet our clients' needs. We partner with healthcare providers to leverage automation and ...

Infinx Inc

Coding Specialist

Medical Coder At Infinx, we're a fast-growing company focused on delivering innovative technology solutions to meet our clients' needs. We partner with healthcare providers to leverage automation and ...

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Infographic showing various job openings at Infinx in the United States as of July 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Temporary. Highlights an 21% Physical, and 79% Remote job distribution.
Director of Customer Success

Director of Customer Success

Infinx Healthcare

Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

About Our Company:
At Infinx, we are a dynamic and rapidly expanding company dedicated to providing innovative technology solutions and services tailored to our clients' needs. Our mission is to collaborate closely with healthcare providers, leveraging automation and intelligence to overcome revenue cycle challenges and enhance reimbursements for patient care. We work diligently to ensure that our clients receive their revenue on time, every time. Our clientele includes physician groups, hospitals, pharmacies, and dental groups.
We are in search of experienced associates and partners who exude confidence and possess expertise in areas aligned with our clients' requirements. We value individuals who are passionate about assisting others, adept at finding solutions to challenges, and committed to improving patient care while maximizing revenue. Inclusivity and diversity are at the core of our values, fostering a workplace where employees feel a sense of belonging, their contributions are valued, and diverse perspectives are celebrated. We believe in the power of human connection, with inclusion as the heart of our mission.
Location: Remote
Pay: Salary + Commission
Summary Description
We are looking for a Customer Success Director responsible for achieving revenue objectives and drive planning, implementation, delivery, and deployment of customer integration projects working with hospitals and healthcare practices across the country. This position will be responsible for managing key, strategic, enterprise accounts.
Job Responsibilities
  • Own the customer success experience relationship with customers at various stages of their lifecycle post-close, including onboarding, implementation, launch, post-launch, adoption, and expansion.
  • Manage the relationship with key, strategic, enterprise accounts.
  • Engage with Product and Engineering teams to incorporate and prioritize customer feedback and inform the roadmap.
  • Collaborate with operational leaders to maximize customer results and reduce client escalations.
  • Develop account plans for customers with customer-specific goals and be proactively seeking for upsell and cross sell opportunities.
  • Work in partnership with marketing to identify and amplify the narrative of customer success stories.
  • Own the onboarding project schedules, including requirements analysis and priority negotiation. Be able to ensure project performance using appropriate tools and resources and perform risk management to minimize project risk.
  • Manage cross-functional team meetings with customers and internal teams, with a high level of detail, effective communication, and analytical skills.
  • Work with technology partners to deliver integrations with specific EMR/EHR/RIS/LIS and other healthcare platforms.
  • Exhibit and explain the Infinx value to each client in a dollars and cents mentality over a productions and SLA adherence mentality.
Skills and Education
  • 10+ years of work experience in a customer-facing and/or client services role that requires deep product knowledge.
  • You have a proven track record of identifying new opportunities at existing client base.
  • You have a high competency in communicating complex technical issues to both technical and non-technical audiences via email or phone.
  • You're an action-oriented and organized self-starter who is good at multitasking, prioritizing effectively across a wide variety of tasks, and evaluating situational urgency.
  • You have strong customer empathy and build strong, trusted relationships with technical customers, and dive deeply into their requests to understand their underlying needs.
  • You have a track record of structured, analytics-driven problem solving across the revenue cycle including work in at least 2 of the following patient access, coding, AR recovery, denials management, charge capture bad debt or prior authorization.
  • You enjoy coordinating and collaborating with internal stakeholders to meet business goals.
  • You have a growth mindset - you enjoy learning, are comfortable with ambiguity, can be flexible in your thinking and are excited to be a great teammate!
  • Strong interpersonal skills, particularly, prior experience building trust in executive relationships, employing indirect influence cross functionally, and a clear communication style.
  • You have excellent written and verbal communication skills as well as excellent Microsoft office skills including Excel, Word, Power Point.

Company Benefits and Perks:
Joining Infinx comes with an array of benefits, flexible work hours when possible, and a genuine sense of belonging to a dynamic and growing organization.
  • Access to a 401(k) Retirement Savings Plan.
  • Comprehensive Medical, Dental, and Vision Coverage.
  • Paid Time Off.
  • Paid Holidays.
  • Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services.

If you are a dedicated and experienced Customer Success Director ready to contribute to our mission and be part of our diverse and inclusive community, we invite you to apply and join our team at Infinx.

Apply