ZipRecruiter

Log In

Indochino

60 Indochino Jobs Hiring Near You

Indochino

Showroom Team Lead

Beachwood, OH · On-site

$18 - $20/hr

Uphold and model Indochino's customer experience standards both online and offline. Entrepreneurial/Be a Business Owner Mindset * Identify and act on opportunities to improve showroom performance and ...

Indochino

Showroom Team Lead

Salt Lake City, UT · On-site

$22 - $25/hr

Uphold and model Indochino's customer experience standards both online and offline. Entrepreneurial/Be a Business Owner Mindset * Identify and act on opportunities to improve showroom performance and ...

Indochino Apparel US Inc

In-House Tailor

Beachwood, OH · On-site

$23 - $25/hr

Perform and complete alterations according to Indochino's guidelines and service standards * Provide sound advice on the product, calculating lead times to ensure the customer's expectations are ...

Indochino Apparel US Inc

In-House Tailor

Buffalo, NY

$24 - $26/hr

Perform and complete alterations according to Indochino's guidelines and service standards * Provide sound advice on the product, calculating lead times to ensure the customer's expectations are ...

Indochino Apparel US Inc

In-House Tailor

Bellevue, WA

$30/hr

Perform and complete alterations according to Indochino's guidelines and service standards * Provide sound advice on the product, calculating lead times to ensure the customer's expectations are ...

Indochino

Style Guide

Chicago, IL · On-site

$17 - $19/hr

WHY WORK AT INDOCHINO: * Collaborative Environment: Join a supportive team where your contributions are valued. * Professional Growth: Develop your skills in a dynamic retail environment with ...

Indochino Apparel US Inc

Showroom Team Lead

Dallas, TX

$17 - $20/hr

Uphold and model Indochino's customer experience standards both online and offline. Entrepreneurial/Be a Business Owner Mindset * Identify and act on opportunities to improve showroom performance and ...

Indochino Apparel US Inc

In-House Tailor

Dedham, MA

$25 - $28/hr

Perform and complete alterations according to Indochino's guidelines and service standards * Provide sound advice on the product, calculating lead times to ensure the customer's expectations are ...

Indochino Apparel US Inc

In-House Tailor

Boston, MA

$25 - $30/hr

Perform and complete alterations according to Indochino's guidelines and service standards * Provide sound advice on the product, calculating lead times to ensure the customer's expectations are ...

Indochino Apparel US Inc

In-House Tailor

Atlanta, GA

$23 - $25/hr

Perform and complete alterations according to Indochino's guidelines and service standards * Provide sound advice on the product, calculating lead times to ensure the customer's expectations are ...

previous page

Showing results 41-60

All JobsIndochino Jobs

Indochino Jobs Information

What is it like to work at Indochino?

Indochino is a fashion-forward company that values innovation, creativity, and customer satisfaction, fostering a dynamic and collaborative work environment.

As a vertically integrated fashion brand, Indochino operates with a flat organizational structure, allowing employees to take on diverse roles and responsibilities, and work closely with cross-functional teams to drive business growth and product development. The company's mission is to empower individuals to express their personal style through high-quality, made-to-measure clothing.

Working at Indochino may appeal to candidates who are passionate about fashion, technology, and customer experience, and are looking for a fast-paced and entrepreneurial work environment where they can contribute to the company's growth and make a meaningful impact on the industry.

What makes Indochino an attractive place to work?

Indochino is a well-established online retailer specializing in custom-made clothing, with a strong reputation for innovation and customer satisfaction. The company's workplace culture values collaboration, creativity, and employee growth, offering a dynamic and supportive environment that fosters innovation and teamwork. Joining Indochino provides opportunities for professionals to contribute to the company's continued success, develop their skills, and be part of a forward-thinking organization that is shaping the future of fashion retail.
Infographic showing various job openings at Indochino in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Physical job distribution.

Showroom Team Lead

Indochino

Beachwood, OH • On-site

$18 - $20/hr

Part-time

Re-posted 29 days ago

Job description

RESPONSIBILITIES:
Sales Leadership + Accountability
  • Drive sales by leading the team to meet and exceed daily revenue and metric-based goals.
  • Support the execution of showroom key performance metrics, including sales targets, conversion rates, UPT, and average order value (AOV).
  • Assist in managing customer appointments and walk-in traffic to maximize sales opportunities.
  • Hold team members accountable for achieving personal and team-based KPIs.
  • Provide guidance and coaching to team members in the moment to enhance performance and customer interactions.
  • Actively contribute to building relationships with high-value clients and ensure their needs are met with the highest level of service.

Operational Excellence
  • Assist with daily operational tasks, including floor management, staff scheduling, and ensuring smooth workflow.
  • Serve as the acting leader on the sales floor during the absence of the Showroom Manager.
  • Maintain a seamless customer experience by ensuring operational tasks are completed efficiently and effectively.
  • Solve customer issues with professionalism and a solution-oriented mindset.
  • Bring forward feedback and ideas to improve showroom operations and merchandise presentation.
  • Oversee opening and closing procedures, ensuring the showroom is prepared for daily operations and secured at the end of the day.
  • Perform routine checks to ensure all operational and safety standards are met during opening and closing.

Fittings and Alterations
  • Conduct accurate fittings and pinning sessions to ensure garments meet customer expectations for fit and comfort.
  • Manage and complete customer appointments efficiently, ensuring all alterations and fittings are performed in a timely manner.
  • Oversee the fitting process by holding the team accountable for quality and efficiency.
  • Collaborate with tailors and alteration specialists to communicate customer requirements effectively.
  • Educate customers on the fitting process and set clear expectations for alterations and delivery timelines.
  • Maintain a high level of attention to detail during fittings to uphold the brand's quality standards.

People Development
  • Support the onboarding and training of new Style Guides, ensuring they understand key processes, metrics, and customer service standards.
  • Mentor and guide team members to ensure consistent delivery of exceptional customer experiences.
  • Foster a positive, collaborative team environment that aligns with company values.
  • Provide ongoing feedback and encouragement to team members, promoting growth and accountability.

Customer Experience
  • Lead by example in delivering a seamless and unforgettable customer experience.
  • Ensure all customer appointments and interactions reflect the brand's commitment to exceptional service.
  • Manage escalated customer concerns with tact, urgency, and a focus on delivering positive outcomes.
  • Uphold and model Indochino's customer experience standards both online and offline.

Entrepreneurial/Be a Business Owner Mindset
  • Identify and act on opportunities to improve showroom performance and customer satisfaction.
  • Contribute innovative ideas to enhance the showroom's operations, sales strategies, and team engagement.
  • Act as a subject matter expert on fit, product knowledge, and customer experience.

REQUIREMENTS:
  • 1+ years of retail or customer service experience, preferably in fashion or a customer-focused environment.
  • Proven ability to meet and exceed sales targets and KPIs.
  • Strong leadership and mentorship skills with a collaborative approach.
  • Excellent interpersonal and communication skills.
  • Keen understanding of menswear products, fit, and tailoring processes.
  • Ability to remain calm under pressure and lead a team during high-energy situations.
  • Self-starter with a solution-oriented mindset and the ability to adapt to changing priorities.
  • Strong proficiency in iOS and MS Office applications.
  • Ability to work a flexible schedule, including evenings and weekends, based on showroom needs.

WHY WORK AT INDOCHINO:
  • Growth Opportunities: Gain valuable leadership experience in an entry-level management role with opportunities to advance within the company.
  • Collaborative Environment: Work alongside talented and passionate team members who support each other to succeed.
  • Impactful Work: Contribute to a growing retail department and help shape the future of Indochino.
  • Customer Focused: Join a company that values exceptional service and empowers its team to deliver unforgettable experiences.

Compensation Range: $18-$20
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Apply