It Services Provider

60 jobs near Columbus, OH

Manager of IT Services

Columbia, MD · On-site

$120 - $170/hr

The Manager of IT Services provides strategic and operational leadership for Certis Biologicals' technology environment, ensuring reliable IT operations, cybersecurity, infrastructure stability, and ...

IT Services Technician

Memphis, TN · On-site

$61K - $91K/yr

This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates with Level 1 technicians and senior IT staff to ensure seamless technology ...

Title: IT services technician Duration: 6 months contract to hire Location: Rochester, NY Summary Client is interested in hiring a IT Services Technician to their team for a 6 month contract to hire ...

Title: IT services technician Duration: 6 months contract to hire Location: Rochester, NY Summary Client is interested in hiring a IT Services Technician to their team for a 6 month contract to hire ...

IT Services Associate

Addison, IL · On-site

$18.13 - $22.67/hr

Along with providing an exceptional patron experience at the Information Technology Services desk, you can assist patrons using makerspace equipment and perform basic troubleshooting. Who You Are:

$183K - $244K/yr

Provides leadership and direction to the Information Technology Services. * Develops and administers the IT operating and capital budgets. * Negotiates and manages vendor contracts and strategic ...

IT Service Coordinator

Toronto, ON · Hybrid

CA$65K - CA$85K/yr

... 're looking for an IT Service Coordinator to join a growing managed IT and cybersecurity ... Provide training and support to clients on service delivery tools and systems * Maintain strong ...

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Director of IT Service Delivery

Endurance IT Services

Hampton, VA • On-site

$90K - $100K/yr

Full-time

Re-posted 8 days ago


Job description


Position Title: Director of IT Service Delivery
Contract Duration: Direct Hire
Work Location: Hampton, VA
Employment: Onsite (100%)
We are seeking a strategic and customer-focused Director of IT Service Delivery to lead end-user technology services and support operations for a client in Hampton! This role oversees help desk services, desktop support, technology asset management, software licensing, print services, and IT governance initiatives while ensuring an exceptional technology experience for employees and stakeholders.
Key Responsibilities
  • Lead IT Service Desk and end-user support operations.
  • Manage desktop deployment, technology asset lifecycle, software licensing, and vendor relationships.
  • Develop and track KPIs and service metrics to drive operational excellence.
  • Lead and mentor a team of IT professionals.
  • Partner with stakeholders to identify technology needs and improve service delivery.
  • Support onboarding/offboarding processes and organizational technology initiatives.
  • Collaborate with IT leadership on governance, communications, and strategic projects.
Qualifications
  • Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
  • 3+ years of leadership experience in IT Service Delivery, End User Services, or Client Services.
  • Experience managing IT support teams and service operations.
  • Strong knowledge of IT service management, asset management, and customer support best practices.
  • Excellent communication, leadership, and stakeholder management skills.
Preferred
  • Experience in higher education or other complex enterprise environments.
  • ITIL or IT Service Management (ITSM) experience.

About Us:
Endurance IT Services provides Managed IT Services, Cybersecurity Solutions, and IT Consulting to help businesses stay secure and productive. We also offer IT Staffing for Direct-Hire, Contract-to-Hire, and Contract roles, plus internal full-time positions.
Some opportunities may not be exclusive and can change as we work with clients but our goal is always to help candidates find the right job.