Company Description About IPsoft IPsoft automates IT and business processes for enterprises across a wide range of industries. Through our portfolio of world leading autonomic and cognitive solutions ...
Ipsoft
60 Ipsoft Jobs Hiring Near You
Company Description About IPsoft IPsoft automates IT and business processes for enterprises across a wide range of industries. Through our portfolio of world leading autonomic and cognitive solutions ...
Company Description IPsoft is a global managed services provider of autonomic-based services. The company's mission is to power the world through expert systems, and to that end IPsoft leverages self ...
Company Description IPsoft is a global managed services provider of autonomic-based services. The company's mission is to power the world through expert systems, and to that end IPsoft leverages self ...
IPsoft automates IT and business processes for enterprises across a wide range of industries. Through our portfolio of world leading autonomic and cognitive solutions we provide services that deliver ...
IPsoft automates IT and business processes for enterprises across a wide range of industries. Through our portfolio of world leading autonomic and cognitive solutions we provide services that deliver ...
Company Description IPsoft is a global managed services provider of autonomic-based services. The company's mission is to power the world through expert systems, and to that end IPsoft leverages self ...
Company Description IPsoft is a global managed services provider of autonomic-based services. The company's mission is to power the world through expert systems, and to that end IPsoft leverages self ...
CRM/Service Delivery Manager
New York, NY · On-site
Liaise between customers, IPsoft business executives, and technical subject matter experts to ensure consistent communications and quality service delivery. * Participate in internal & customer ...
CRM/Service Delivery Manager
New York, NY · On-site
Liaise between customers, IPsoft business executives, and technical subject matter experts to ensure consistent communications and quality service delivery. * Participate in internal & customer ...
Automation/ DevOps Engineer
New York, NY · On-site
$57.75 - $79/hr
Company Description IPsoft automates IT and business processes for enterprises across a wide range of industries. Through our portfolio of world leading autonomic and cognitive solutions we provide ...
Automation/ DevOps Engineer
New York, NY · On-site
$57.75 - $79/hr
Company Description IPsoft automates IT and business processes for enterprises across a wide range of industries. Through our portfolio of world leading autonomic and cognitive solutions we provide ...
Company Description IPsoft is a global managed services provider of autonomic-based services. The company's mission is to power the world through expert systems, and to that end IPsoft leverages self ...
Company Description IPsoft is a global managed services provider of autonomic-based services. The company's mission is to power the world through expert systems, and to that end IPsoft leverages self ...
SQL DBA
$54.75 - $68.50/hr
Company Description About IPsoft IPsoft automates IT and business processes for enterprises across a wide range of industries. Through our portfolio of world leading autonomic and cognitive solutions ...
SQL DBA
$54.75 - $68.50/hr
Company Description About IPsoft IPsoft automates IT and business processes for enterprises across a wide range of industries. Through our portfolio of world leading autonomic and cognitive solutions ...
IPsoft automates IT and business processes for enterprises across a wide range of industries. Through our portfolio of world leading autonomic and cognitive solutions we provide services that deliver ...
IPsoft automates IT and business processes for enterprises across a wide range of industries. Through our portfolio of world leading autonomic and cognitive solutions we provide services that deliver ...
Project Manager
Austin, TX · On-site
Serve as thought leader for technical business processes at IPsoft and convert strategies to roadmaps and execution plans. * Set and meet clear milestones for project delivery. * Adhere to ...
Project Manager
Austin, TX · On-site
Serve as thought leader for technical business processes at IPsoft and convert strategies to roadmaps and execution plans. * Set and meet clear milestones for project delivery. * Adhere to ...
Company Description IPsoft is a global Managed Services Provider delivering IT outsourcing to clients worldwide. Automation is the hallmark of our service delivery model and places us at the leading ...
Company Description IPsoft is a global Managed Services Provider delivering IT outsourcing to clients worldwide. Automation is the hallmark of our service delivery model and places us at the leading ...
System Administrator (IPSoft's IPCenter/1Desk/Amelia) Location: Pennington NJ Duration: Full Time Salary plus Benefits Note: Can work Remote as of now but later has to work onsite Required:
System Administrator (IPSoft's IPCenter/1Desk/Amelia) Location: Pennington NJ Duration: Full Time Salary plus Benefits Note: Can work Remote as of now but later has to work onsite Required:
Direct experience with Amelia (formerly IPsoft) is primary. * Voicebot Development: Expertise in speech-to-text, text-to-speech, and designing natural, human-like voice conversations. * NLP & Machine ...
Quick apply
Direct experience with Amelia (formerly IPsoft) is primary. * Voicebot Development: Expertise in speech-to-text, text-to-speech, and designing natural, human-like voice conversations. * NLP & Machine ...
Data Protection Specialist
Nashville, TN · On-site
MS Windows, Linux, UNIX, MS SQL, Oracle, MySQL. • Expirience in Python or Perl scripting language. • Hands-on experience of Automation tools - Appdynamics / IPSoft / Automation Anywhere/Big panda ...
Data Protection Specialist
Nashville, TN · On-site
MS Windows, Linux, UNIX, MS SQL, Oracle, MySQL. • Expirience in Python or Perl scripting language. • Hands-on experience of Automation tools - Appdynamics / IPSoft / Automation Anywhere/Big panda ...
Oracle DBA(L3)
Nashville, TN · On-site
$49 - $66.75/hr
... iPSoft, Python, etc is a plus Experience: • 10+ years of experience in providing DBA support for large number of databases in Oracle. • An excellent understanding of Oracle internals and ...
Oracle DBA(L3)
Nashville, TN · On-site
$49 - $66.75/hr
... iPSoft, Python, etc is a plus Experience: • 10+ years of experience in providing DBA support for large number of databases in Oracle. • An excellent understanding of Oracle internals and ...
Technology Analyst
Manhattan, NY · On-site
Automation & Data Analytics Tools - SPLUNK, IPSOFT, App-Dynamics * Operating System - z/OS, MS-DOS, Windows, Unix * Debugging Tools - Debugger, Xpeditor * Query DB2 Data Base - QMF, IBM Data Studio ...
Technology Analyst
Manhattan, NY · On-site
Automation & Data Analytics Tools - SPLUNK, IPSOFT, App-Dynamics * Operating System - z/OS, MS-DOS, Windows, Unix * Debugging Tools - Debugger, Xpeditor * Query DB2 Data Base - QMF, IBM Data Studio ...
Technology Analyst
Manhattan, NY · On-site
Automation & Data Analytics Tools - SPLUNK, IPSOFT, App-Dynamics * Operating System - z/OS, MS-DOS, Windows, Unix * Debugging Tools - Debugger, Xpeditor * Query DB2 Data Base - QMF, IBM Data Studio ...
Technology Analyst
Manhattan, NY · On-site
Automation & Data Analytics Tools - SPLUNK, IPSOFT, App-Dynamics * Operating System - z/OS, MS-DOS, Windows, Unix * Debugging Tools - Debugger, Xpeditor * Query DB2 Data Base - QMF, IBM Data Studio ...
Solution Architect- Mason, OH
Mason, OH · On-site
$59.25 - $78/hr
High level understanding of the following: • Automation technologies - IPsoft IPcenter • Systems integration - ServiceNow, SCOM and Nagios Monitoring tools, Oracle and other enterprise service ...
Solution Architect- Mason, OH
Mason, OH · On-site
$59.25 - $78/hr
High level understanding of the following: • Automation technologies - IPsoft IPcenter • Systems integration - ServiceNow, SCOM and Nagios Monitoring tools, Oracle and other enterprise service ...
Your expertise * ideally 10+ years of hands-on experience with Oracle database + PostgreSQL administration. * proficient with software development and automation process using, such as python, iPSoft ...
Your expertise * ideally 10+ years of hands-on experience with Oracle database + PostgreSQL administration. * proficient with software development and automation process using, such as python, iPSoft ...
Amelia Developer (Voice & Chat)
Plano, TX · On-site
$50 - $53/hr
Direct experience with Amelia (formerly IPsoft) is primary * Voicebot Development: Expertise in speech-to-text, text-to-speech, and designing natural, human-like voice conversations. * NLP & Machine ...
Quick apply
Amelia Developer (Voice & Chat)
Plano, TX · On-site
$50 - $53/hr
Direct experience with Amelia (formerly IPsoft) is primary * Voicebot Development: Expertise in speech-to-text, text-to-speech, and designing natural, human-like voice conversations. * NLP & Machine ...
Cognitive Service Desk Administrator
New York, NY
IPsoft Inc.
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 18 days ago
Job description
Company Description
About IPsoft
IPsoft automates IT and business processes for enterprises across a wide range of industries. Through our portfolio of world leading autonomic and cognitive solutions we provide services that deliver clear outcomes and allow our clients to secure competitive advantage. Headquartered in New York City, IPsoft has offices in 13 countries across the world and serves more than 500 of the world's leading brands directly as well as more than half of the largest global IT services providers.
Job Description
All clients who call the Help Desk have one thing in common: They have a problem, and they need us to fix it. It's up to our service desk administrators to provide the best solution in the shortest amount of time.
They do just that, and in the process they work in many types of environments and handle different kinds of mail servers and systems. Our Cognitive service desk administrators are constantly learning and presented with new possibilities.
In a typical day, you will:
- Teach Amelia what to do to and how to address a client issue
- Understand the business processes as specified for a client
- Be able to reword, rework, potentially automate and work that ticket for Amelia
Qualifications
Required:
- Understanding of normal help desk technology
- AS/400 user administration, Batch processes, RSA VPN
- Active Directory
- Solid General Troubleshooting Skills
- Big Picture mentality, very detail oriented and structured,
- The ability to pass along bugs and issues with Amelia to Management and R&D.
Rock Star (Preferred) Qualifications:
- PowerShell knowledge is a plus
Additional Information
Competitive Base Salary
Medical Insurance, Dental Insurance and Vision Care
Life Insurance
Short Term and Long Term Disability Insurance
401(k) Plan
Flexible Spending Accounts: Health Care, Dependent Care, Transit
Paid time off