JR IT Specialist
Washington, DC · On-site
This position performs IT duties while working as part of a team with more experienced government and contractor IT Specialists, and will work independently, depending on the level of complexity ...
IMTAS
60 Imtas Jobs Hiring Near You
JR IT Specialist
Washington, DC · On-site
This position performs IT duties while working as part of a team with more experienced government and contractor IT Specialists, and will work independently, depending on the level of complexity ...
Mid Level Service Desk Support(AF)
Pocatello, ID · On-site
$20.25 - $27.50/hr
Provide more in-depth knowledge about financial or facilities systems and functions than the Tier 1 Technician. This is the primary ticket solver in Ask Finance. Assist a Tier 1 Technician in solving ...
Mid Level Service Desk Support(AF)
Pocatello, ID · On-site
$20.25 - $27.50/hr
Provide more in-depth knowledge about financial or facilities systems and functions than the Tier 1 Technician. This is the primary ticket solver in Ask Finance. Assist a Tier 1 Technician in solving ...
Description Provides a wide range of technical service with the utmost professionalism to users in a solution center setting. Works with walk-up customers to resolve IT issues and answer IT-related ...
Description Provides a wide range of technical service with the utmost professionalism to users in a solution center setting. Works with walk-up customers to resolve IT issues and answer IT-related ...
Jr. Telecommunications Cabling Technician
Quantico, VA · On-site
$21.25 - $27/hr
Description Summary: The Cable Installation Technicians requirements would be to address with direct supervision, outstanding cabling issues across the Division, to include remediation, repair ...
Jr. Telecommunications Cabling Technician
Quantico, VA · On-site
$21.25 - $27/hr
Description Summary: The Cable Installation Technicians requirements would be to address with direct supervision, outstanding cabling issues across the Division, to include remediation, repair ...
Answer phone calls, emails, or other communications received from users of financial and facility applications. Record a ticket in the call center database (currently HP Service Manager) for every ...
Answer phone calls, emails, or other communications received from users of financial and facility applications. Record a ticket in the call center database (currently HP Service Manager) for every ...
Mid Level Service Desk Support(AF)
Chantilly, VA · On-site
$21 - $28.75/hr
Provide more in-depth knowledge about financial or facilities systems and functions than the Tier 1 Technician. This is the primary ticket solver in Ask Finance. Assist a Tier 1 Technician in solving ...
Mid Level Service Desk Support(AF)
Chantilly, VA · On-site
$21 - $28.75/hr
Provide more in-depth knowledge about financial or facilities systems and functions than the Tier 1 Technician. This is the primary ticket solver in Ask Finance. Assist a Tier 1 Technician in solving ...
Mid Level Service Desk Support(AF)
$21 - $28.75/hr
Description * Provide more in-depth knowledge about financial or facilities systems and functions than the Tier 1 Technician. This is the primary ticket solver in Ask Finance. * Assist a Tier 1 ...
Mid Level Service Desk Support(AF)
$21 - $28.75/hr
Description * Provide more in-depth knowledge about financial or facilities systems and functions than the Tier 1 Technician. This is the primary ticket solver in Ask Finance. * Assist a Tier 1 ...
IT Specialist - Senior Telecommunications Cabling Technician - Washington, DC
Washington, DC · On-site
Description IT Specialist - Telecommunications Cabling Technician Mid/Senior Level Summary: A Voice and Data Structured Cable Technician will install with direct supervision: cable pathway systems ...
IT Specialist - Senior Telecommunications Cabling Technician - Washington, DC
Washington, DC · On-site
Description IT Specialist - Telecommunications Cabling Technician Mid/Senior Level Summary: A Voice and Data Structured Cable Technician will install with direct supervision: cable pathway systems ...
Description * Answer phone calls, emails, or other communications received from users of financial and facility applications. * Record a ticket in the call center database (currently HP Service ...
Description * Answer phone calls, emails, or other communications received from users of financial and facility applications. * Record a ticket in the call center database (currently HP Service ...
IT Inventory Specialist
Washington, DC · On-site
Responsible for managing new IT equipment inventory processes. Working independently to unbox, inspect, inventory, and prepare equipment for delivery to appropriate location for deployment.
IT Inventory Specialist
Washington, DC · On-site
Responsible for managing new IT equipment inventory processes. Working independently to unbox, inspect, inventory, and prepare equipment for delivery to appropriate location for deployment.
JR IT Specialist
Washington, DC · On-site
Description This position performs IT duties while working as part of a team with more experienced government and contractor IT Specialists, and will work independently, depending on the level of ...
JR IT Specialist
Washington, DC · On-site
Description This position performs IT duties while working as part of a team with more experienced government and contractor IT Specialists, and will work independently, depending on the level of ...
Sr. Telecommunications Cabling Technician
Quantico, VA · On-site
$21.25 - $27/hr
Description Summary: The Cable Installation Technicians requirements would be to address outstanding cabling issues across the Division, to include remediation, repair, installation and upgrades ...
Sr. Telecommunications Cabling Technician
Quantico, VA · On-site
$21.25 - $27/hr
Description Summary: The Cable Installation Technicians requirements would be to address outstanding cabling issues across the Division, to include remediation, repair, installation and upgrades ...
Receptionist/Admin
$16.50 - $21.50/hr
Description The Receptionist/Admin will provide general office and project support. The Receptionist must be a customer service oriented person with excellent interpersonal skills; must have highly ...
Receptionist/Admin
$16.50 - $21.50/hr
Description The Receptionist/Admin will provide general office and project support. The Receptionist must be a customer service oriented person with excellent interpersonal skills; must have highly ...
Description * Provide more in-depth knowledge about financial or facilities systems and functions than the Tier 1 Technician. This is the primary ticket solver in Ask Finance. * Assist a Tier 1 ...
Description * Provide more in-depth knowledge about financial or facilities systems and functions than the Tier 1 Technician. This is the primary ticket solver in Ask Finance. * Assist a Tier 1 ...
Description * Answer phone calls, emails, or other communications received from users of financial and facility applications. * Record a ticket in the call center database (currently HP Service ...
Description * Answer phone calls, emails, or other communications received from users of financial and facility applications. * Record a ticket in the call center database (currently HP Service ...
Mid Level IT Specialist
Washington, DC · On-site
Description This position performs IT support duties and related problem solving using desktop IT support skills, demonstrating IT desktop experience, good judgement, and initiative. Works well both ...
Mid Level IT Specialist
Washington, DC · On-site
Description This position performs IT support duties and related problem solving using desktop IT support skills, demonstrating IT desktop experience, good judgement, and initiative. Works well both ...
Sr. Cable Technician
Washington, DC · On-site
$22.75 - $29/hr
Description The On-site Cabling Team Lead is responsible for directing and leading a crew, as well as participating in the installation of premise network cabling systems at stateside and overseas ...
Sr. Cable Technician
Washington, DC · On-site
$22.75 - $29/hr
Description The On-site Cabling Team Lead is responsible for directing and leading a crew, as well as participating in the installation of premise network cabling systems at stateside and overseas ...
Receptionist/Admin
Reston, VA · On-site
$16.50 - $21.50/hr
The Receptionist/Admin will provide general office and project support. The Receptionist must be a customer service oriented person with excellent interpersonal skills; must have highly developed ...
Receptionist/Admin
Reston, VA · On-site
$16.50 - $21.50/hr
The Receptionist/Admin will provide general office and project support. The Receptionist must be a customer service oriented person with excellent interpersonal skills; must have highly developed ...
Responsible for creating, producing, and maintaining ticketing system reports and metrics reports. Responsible for providing reports on a scheduled basis as well as an ad-hoc basis. Will be ...
Responsible for creating, producing, and maintaining ticketing system reports and metrics reports. Responsible for providing reports on a scheduled basis as well as an ad-hoc basis. Will be ...
Operations Specialist
Washington, DC · On-site
Description Responsible for creating, producing, and maintaining ticketing system reports and metrics reports. Responsible for providing reports on a scheduled basis as well as an ad-hoc basis. Will ...
Operations Specialist
Washington, DC · On-site
Description Responsible for creating, producing, and maintaining ticketing system reports and metrics reports. Responsible for providing reports on a scheduled basis as well as an ad-hoc basis. Will ...
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Posted 3 hours ago
Job description
This position performs IT duties while working as part of a team with more experienced government and contractor IT Specialists, and will work independently, depending on the level of complexity, following detailed problem specifications provided by others. Work is monitored and reviewed upon completion for accuracy and compliance with standards by government and contractor leads or more experienced IT personnel as needed. Performs technical work of a professional level using standard techniques, concepts and procedures.
Expected to show initiative and judgment while performing assigned tasks. Must possess excellent customer service skills, follow directions, and be self-motivated to complete assignments, research solutions, and gain experience in IT desktop support. Typical duties include installing, maintaining, and administering desktop computer systems and associated peripherals including printers, monitors, switchboxes, business application software, and various operating systems.
POSITION REQUIREMENTS Install desktops, portable computers, peripherals, and software products for networked, classified and unclassified, and standalone environments. Detect, diagnose, research solutions, and resolve desktop and portable computer software and hardware failures. Provide users with information, guidance, and instruction on use of desktop and portable computer hardware and software.
Analyze and assess customer service requests and provide prompt technical solutions. Conduct IT audits as assigned, in compliance with policies governing the administration, utilization, and acquisition of desktop and portable computer products. Prepare progress/status reports and submit to team leads as required.
Utilize trouble-ticketing software for opening/updating/closing tickets in a timely and appropriate manner. Identify and document areas for process improvements. Contact and effectively communicate with users by telephone, electronic communications, or in person.
Prepare equipment for reuse or surplus of property actions. Provide technical support for customers assigned to remote locations as required. Perform software and hardware upgrades and installations involving multiple computers, printers, multi-printers, and peripherals.
Coordinate the disassembly and reinstallation of IT equipment in support of office relocations and new buildings/locations. Ability to lift up to 50lbs, must be physically able to walk, squat, bend, twist, lift, crawl under desks, reach out and above head, carry items, push and pull carts loaded with equipment. EXPERIENCE/EDUCATION Required: - High school diploma.
- Minimum one-year experience working with IT equipment. Preferred: - IT Certifications applicable to desktop and mobile computer support - Experience providing excellent customer service TS clearance required. .
About IMTAS
Sourced by ZipRecruiter
Industry
It services
Company size
201 - 500 Employees
Headquarters location
Reston, VA, US
Year founded
1994