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IMI

IMI

60 jobs near Columbus, OH

IMI

Tier 2 IT Support Tech

Indianapolis, IN · On-site

$20.50 - $28.25/hr

Must be able to pass a background check in accordance with imi company policy. * Must have a valid driver's license and and have an acceptable driving record in accordance with imi company policy.

IMI

Project Buyer

Topeka, KS · On-site +1

About Us: IMI Industrial has been providing millwright and fabrication services since 1986 and is known in the industry for our quality workmanship, dedication to safety, and strong client ...

IMI plc

Strategic Sourcing Specialist

Palmer, MA · On-site

$95K - $115K/yr

IMI plc We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and ...

IMI

Vice President, Project Operations

Topeka, KS · On-site +1

About Us: IMI Industrial has been providing millwright and fabrication services since 1986 and is known in the industry for our quality workmanship, dedication to safety, and strong client ...

IMI plc

Strategic Sourcing Manager

Palmer, MA · On-site

$95K - $115K/yr

IMI plc We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and ...

IMI plc

Maintenance Technician

Lake Forest, CA · On-site

$29 - $33/hr

IMI plc We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and ...

IMI

Certified Electrician

Louisville, KY · On-site

... imi and governmental agencies' policies, code, and procedures. Key Responsibilities: * Demonstrates a commitment to communicating, improving and adhering to safety policies in all work environments ...

IMI

Aggregate Quality Control Technician

Noblesville, IN · On-site

$17.50 - $22.50/hr

The job of a Qualified Technician is to test concrete and materials used for producing concrete in accordance with test methods, specifications and imi protocol. Key Responsibilities: * Perform ...

IMI plc

Painter / Sandblaster

Houston, TX · On-site

$22 - $25/hr

IMI plc We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and ...

IMI

Electrician

Pendleton, IN · On-site

$24.25 - $33.25/hr

... imi and governmental agencies' policies, code, and procedures. Key Responsibilities: * Demonstrates a commitment to communicating, improving and adhering to safety policies in all work environments ...

IMI

Quality Control Technician

Evansville, IN · On-site

$18 - $23/hr

The job of a Qualified Technician is to test concrete and materials used for producing concrete in accordance with test methods, specifications and imi protocol. Key Responsibilities: * Perform ...

IMI plc

Senior Sales Manager - Northeast

Pittsburgh, PA · On-site

IMI plc We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and ...

IMI

Plant Maintenance

Lexington, KY · On-site

$21.75 - $29.50/hr

Maintain safe workplace by complying with all imi's operational policies, procedures, and standards as well as any OSHA / MSHA standards. * Must have ability to meet tight timelines and work under ...

IMI

Plant Maintenance

Milford, OH · On-site

$19.25 - $25.75/hr

Maintain safe workplace by complying with all imi's operational policies, procedures, and standards as well as any OSHA / MSHA standards. * Must have ability to meet tight timelines and work under ...

IMI

Field Technician

Topeka, KS · On-site

$18.50 - $25.50/hr

The Field Employee will help manage, coordinate, and implement IMI's project team in the field to successfully meet client's needs. Major Duties: * Coordinate with Project Manager and Project Foreman ...

IMI

Field Technician

Topeka, KS · On-site

$18.50 - $25.50/hr

The Field Employee will help manage, coordinate, and implement IMI's project team in the field to successfully meet client's needs. Major Duties: * Coordinate with Project Manager and Project Foreman ...

IMI

Product Manager, Mass Spectrometry

Palmer, MA · On-site

$160K - $180K/yr

IMI plc We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and ...

IMI plc

Product Manager, Mass Spectrometry

Palmer, MA · On-site

$160K - $180K/yr

IMI plc We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and ...

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Showing results 41-60

Tier 2 IT Support Tech

Indianapolis, IN • On-site

IMI
See more jobs at IMIexternal

$20.50 - $28.25/hr

Full-time

Re-posted 21 days ago

Job description

   Purpose of Position:

Provide technical support and assistance to employees, ensuring smooth operations of our computer systems and networks. You will diagnose and resolve technical issues, install and configure hardware and software, and maintain overall IT functionality within the organization. Additionally, you will be the first escalation point for the IT Support Technicians.  

Essential Functions: 

  • First escalation point for the IT Support Technicians. 
  • Provide technical support to end-users on various technical issues and problems relating to hardware, software, and peripherals.
  • Install, configure, and maintain desktops, laptops, printers, and mobile devices.
  • Diagnose and resolve technical hardware and software issues, escalating complex issues to appropriate teams or vendors.
  • Set up and configure new hardware and software, ensuring proper functionality and security.
  • Monitor and maintain computer systems and networks, including responding to user tickets and requests in a timely manner.
  • Ensure all IT equipment is properly maintained and updated with the latest firmware and security patches.
  • Manage user accounts and permissions on various systems and applications.
  • Document and maintain records of IT issues, troubleshooting steps, and resolutions for future reference.
  • Assist in the development and implementation of IT policies and procedures.
  • Provide IT training and orientation to new users as needed.
  • All other duties as assigned.

Competencies

  • Proven work experience as an IT Support Specialist or similar role.
  • Strong knowledge of IT systems and applications, including Microsoft Windows, Office 365, Active Directory, and basic networking principles.
  • Experience with hardware and software troubleshooting, installation, and maintenance.
  • Excellent problem-solving and communication skills.
  • Ability to work independently and prioritize effectively.
  • Bachelor’s degree in Information Technology, Computer Science, or related field preferred; relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) a plus.
  • Ability to move or lift IT related objects (Computers, Printers, Monitors, etc.) that weigh up to 50 lbs.

Supervisory Responsibilities

  • Position has no direct reports, but must work/mentor with the IT Support Technician group to complete tasks and aid in their growth. 

Work Environment

  • Primarily work from Greenfield Office; occasional trips to plants and company sites as needed.  

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to sit, talk and listen.  The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Travel Required

  • Occasional trips to plants and other company sites as needed. 

Required Education and Experience

  • Minimum (4) years of experience in the field of IT, preferably with end user support.
  • Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are advantageous.
  • Familiarity with Active Directory and Office 365.

Preferred Education and Experience

  • Bachelor’s degree in Information Technology, IT related curriculum or equivalent work experience.

Additional Eligibility Requirements

  • Must be able to pass a background check in accordance with imi company policy.
  • Must have a valid driver’s license and and have an acceptable driving record in accordance with imi company policy.
  • Must reside in the region in which the job is located.

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