Iespy

CX Tech Support Engineer (Tier 2)

Tirefax

Las Vegas, NV • on-site & in-field

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$35 - $45 per hour

Computer science degree or equivalent.

Part-time and can be full-time with benefits

Job description

Tirefax is located in the USA and we are headquartered right here in Las Vegas, Nevada!

Tirefax offers an opportunity for advancement as our startup grows!

Tirefax provides tire safety data to the automotive sector and auto dealerships.

We seek individuals that have passion for cars and auto enthusiasts! Experience working 2+ years in an auto dealership is a plus.

Our team has a background in tires, tire safety, tire failures and tire forensics.

The position of CX Tech Support Engineer (Tier II) will provide support to our internal team.

Additionally, you will be our technology point-of-contact working with our software engineers, supporting installations, providing assistance with all technology (e.g. cellular, tablets, computers, etc.) assisting in testing, technical and maintenance issues, setting up and assisting with product demos, teams calls, attending meetings and conferences.

Salary is  $35-$45 per hour and this salary is not inclusive of any incentives or benefits that may be offered.

This position of CX Tech Support Tier 2 can lead to a management-level position with benefits,

The ideal candidate for the position of Technology Project Manager will be an individual who's a quick thinker and tech-savvy.

Hours will be set on a week-to-week basis.

We require a computer science degree or equivalent.

A minimum of 3 years of experience in Tech Support (Tier 2). Experience with AWS, Microsoft & Teams and Google Cloud.

This role may require you to be in the field at times.

This position may involve working in or around vehicle service departments or similar locations, lifting or carrying multiple devices, squatting and/or long periods of standing.

The role may also require traveling to events, conferences or product demos/testing.

We will consider competitive benefits at future milestones and stages.

Equal Opportunity Employer/Disability/Veterans.

Must reside in Las Vegas or be a college student residing in Las Vegas or are planning to relocate to Las Vegas.

This position will require a commitment to work 15 to 40 hours per week.

Provide technical assistance with computer hardware and software

Deploy new computer systems and software Interact with software development team Resolve issues for clients via phone, in person, or electronically

Recommend hardware and software improvements

Support in-person(software) and executive team with B2B demonstrations and deployment of technology to (potential) customers on-site

Track customer and internal issues and formulate resolution.

Willing to take on other duties, as assigned Neat clean and professional appearance and business attire including suit and tie required on occasion. In order to be successful in this position - you must be

punctual and possess a strong work ethic

Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Must have a valid driver's license with no more than 1 moving violations and/or at fault accidents within 3 years.

No drug or alcohol related incidents within 5 years (i.e. DUI, DWI).

Drug test required.

About Tirefax. Tirefax is an IESPY CORPORATION company and is headquartered in Nevada. Tirefax is a software provider provider related to tires and tire safety to auto dealerships and the automobile industry. IESPY CORPORATION owns and operates the Tirefax brand. Tirefax is a registered trademark. Tiretrax is a registered trademark. 

Company size 2+ Employees

Headquarters location Las Vegas, Nevada

Year founded 2016