IDR Healthcare
IDR Healthcare

9 Idr Healthcare Jobs Hiring Near You

IDR is seeking a Customer Care Advisor to join one of our top clients in Suwanee, GA . If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented ...

Fulfillment Associate

Brentwood, TN · On-site

$15.25 - $18/hr

IDR is seeking a Fulfillment Associate to join one of our top clients for a remote opportunity ... The company operates within the healthcare industry, focusing on providing essential patient ...

IDR is seeking an Executive Assistant to join one of our top clients for an opportunity in Santa Monica, CA. This role involves providing high-level administrative support to a CFO and team within a ...

New

IDR is seeking a Lien Specialist to join one of our top clients for an opportunity in Dallas, Texas. This role is within a fast-paced financial services environment, focusing on managing lien ...

IDR is seeking a Team Assistant to join one of our top clients for an opportunity in Houston, Texas . This role supports a team of next-gen tech professionals by keeping day-to-day operations running ...

AWS Solutions Architect

Suwanee, GA · On-site

$60.25 - $79/hr

IDR is seeking a AWS Solutions Architect to join one of our top clients for an opportunity in Suwanee, Georgia. This role involves working within a complex cloud environment supporting numerous staff ...

Office 365 Administrator

Atlanta, GA · On-site

$17.25 - $23.75/hr

IDR is seeking an Office 365 Administrator to join one of our top clients for a long-term opportunity in Buckhead. Position Overview for the Office 365 Administrator: * Administer, maintain, and ...

Customer Care Advisor

Customer Care Advisor

IDR Healthcare

Suwanee, GA • On-site

$18/hr

Other

Medical, Dental, Vision, Life

Posted 8 days ago


Job description

IDR is seeking a Customer Care Advisor to join one of our top clients in Suwanee, GA. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!
This role is a contract to hire and offering $18/hr W2 !
Position Overview for the Customer Care Advisor

  • Receive inbound inquiries regarding products and services
  • Coordinate activities with other departments to meet customer needs and escalate calls to tier 2 support if needed
  • Investigate and resolve a variety of technical and non-technical inquiries
  • Utilize computer systems to gather information, troubleshoot, monitor calls and check product readiness and status
Required Skills for the Customer Care Advisor:
  • 1+ years of professional experience working in a Call Center or customer service
  • 1+ years of professional experience, troubleshooting, tech support, or help desk
  • Ability to handle customer request via phone calls, chat sessions and emails
  • Successful background taking 60+ inbound calls per day
  • Excellent communication skills and high level of professionalism
  • High Technical Aptitude, troubleshooting experience
What's in it for you?
  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization
  • Close-knit and team-oriented culture
Why IDR?
  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
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