Administer and support ICCU's AI systems and Microsoft 365 Copilot environment by managing platform configuration, permissions, governance, and team member access. This role is responsible for ...
ICCU
60 Iccu Jobs Hiring Near You
Administer and support ICCU's AI systems and Microsoft 365 Copilot environment by managing platform configuration, permissions, governance, and team member access. This role is responsible for ...
Assistant Manager- Pasco (Spanish Preferred)
Pasco, WA · On-site
$25.14 - $37.71/hr
Behaves consistently with ICCU's Core Values of Honesty, Integrity, Respect, Dignity, Growth, Performance, Improvement and Accountability at all times. * Be a positive influence on creating an upbeat ...
Assistant Manager- Pasco (Spanish Preferred)
Pasco, WA · On-site
$25.14 - $37.71/hr
Behaves consistently with ICCU's Core Values of Honesty, Integrity, Respect, Dignity, Growth, Performance, Improvement and Accountability at all times. * Be a positive influence on creating an upbeat ...
Member Service Specialist- Shelley
Shelley, ID · On-site
$19/hr
Behaves consistently with ICCU's Core Values of Honesty, Integrity, Respect, Dignity, Growth, Performance, Improvement and Accountability at all times. * Be a positive influence on creating an upbeat ...
Member Service Specialist- Shelley
Shelley, ID · On-site
$19/hr
Behaves consistently with ICCU's Core Values of Honesty, Integrity, Respect, Dignity, Growth, Performance, Improvement and Accountability at all times. * Be a positive influence on creating an upbeat ...
Market Credit Union Mortgage products in ICCU's geographical field of membership. * Develop business and generate leads from real estate agents. * Handle applications and manage all communication ...
Market Credit Union Mortgage products in ICCU's geographical field of membership. * Develop business and generate leads from real estate agents. * Handle applications and manage all communication ...
Deliver exceptional member service in accordance with ICCU and Idaho Central Wealth Management standards. * Engage with members both in person and virtually, nurturing new client relationships and ...
Deliver exceptional member service in accordance with ICCU and Idaho Central Wealth Management standards. * Engage with members both in person and virtually, nurturing new client relationships and ...
The area of responsibility for the Intern is to assist with the ongoing maintenance and the evolution of ICCU's Business Intelligence ecosystem. This includes enterprise data warehouse data and ...
The area of responsibility for the Intern is to assist with the ongoing maintenance and the evolution of ICCU's Business Intelligence ecosystem. This includes enterprise data warehouse data and ...
Handle issues between the Contractors and ICCU quickly and in a professional manner. * Provide meaningful data analysis of market and environment around Solar Lending and other Green Lending ...
Handle issues between the Contractors and ICCU quickly and in a professional manner. * Provide meaningful data analysis of market and environment around Solar Lending and other Green Lending ...
Indirect Loan Processor
Chubbuck, ID · On-site
$18.50 - $24.50/hr
Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by ICCU. Physical Requirements: * Perform tasks requiring manual dexterity (processing paperwork, filing ...
Indirect Loan Processor
Chubbuck, ID · On-site
$18.50 - $24.50/hr
Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by ICCU. Physical Requirements: * Perform tasks requiring manual dexterity (processing paperwork, filing ...
And More About ICCU: Since 1940, our mission has been to help members achieve financial success; and we have fun doing it! The culture is one where we care about each other. We are a work family, and ...
And More About ICCU: Since 1940, our mission has been to help members achieve financial success; and we have fun doing it! The culture is one where we care about each other. We are a work family, and ...
Market Credit Union Mortgage products in ICCU's geographical field of membership. * Develop business and generate leads from real estate agents. * Handle applications and manage all communication ...
Market Credit Union Mortgage products in ICCU's geographical field of membership. * Develop business and generate leads from real estate agents. * Handle applications and manage all communication ...
Part Time Consumer Loan Processor- Chubbuck
Chubbuck, ID · On-site
$18.50 - $24.50/hr
Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by ICCU. Physical Requirements: * Perform tasks requiring manual dexterity (processing paperwork, filing ...
Part Time Consumer Loan Processor- Chubbuck
Chubbuck, ID · On-site
$18.50 - $24.50/hr
Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by ICCU. Physical Requirements: * Perform tasks requiring manual dexterity (processing paperwork, filing ...
Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by ICCU. Physical Requirements: * Perform tasks requiring manual dexterity (processing paperwork, filing ...
Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by ICCU. Physical Requirements: * Perform tasks requiring manual dexterity (processing paperwork, filing ...
Market Credit Union Mortgage products in ICCU's geographical field of membership. * Develop business and generate leads from real estate agents. * Handle applications and manage all communication ...
Market Credit Union Mortgage products in ICCU's geographical field of membership. * Develop business and generate leads from real estate agents. * Handle applications and manage all communication ...
Operations Support Assistant
Chubbuck, ID · On-site
And More About ICCU: Since 1940, our mission has been to help members achieve financial success; and we have fun doing it! The culture is one where we care about each other. We are a work family, and ...
Operations Support Assistant
Chubbuck, ID · On-site
And More About ICCU: Since 1940, our mission has been to help members achieve financial success; and we have fun doing it! The culture is one where we care about each other. We are a work family, and ...
PT Member Service Specialist - Riverside
Spokane, WA · On-site
$19/hr
Behaves consistently with ICCU's Core Values of Honesty, Integrity, Respect, Dignity, Growth, Performance, Improvement and Accountability at all times. * Be a positive influence on creating an upbeat ...
PT Member Service Specialist - Riverside
Spokane, WA · On-site
$19/hr
Behaves consistently with ICCU's Core Values of Honesty, Integrity, Respect, Dignity, Growth, Performance, Improvement and Accountability at all times. * Be a positive influence on creating an upbeat ...
ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other ...
ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other ...
Financial Services Officer-Fruitland
Fruitland, ID · On-site
$23/hr
Behaves consistently with ICCU's Core Values of Honesty, Integrity, Respect, Dignity, Growth, Performance, Improvement and Accountability at all times. * Be a positive influence on creating an upbeat ...
Financial Services Officer-Fruitland
Fruitland, ID · On-site
$23/hr
Behaves consistently with ICCU's Core Values of Honesty, Integrity, Respect, Dignity, Growth, Performance, Improvement and Accountability at all times. * Be a positive influence on creating an upbeat ...
Assistant Manager- Richland (Spanish Preferred)
Richland, WA · On-site
$25.14 - $37.71/hr
Behaves consistently with ICCU's Core Values of Honesty, Integrity, Respect, Dignity, Growth, Performance, Improvement and Accountability at all times. * Be a positive influence on creating an upbeat ...
Assistant Manager- Richland (Spanish Preferred)
Richland, WA · On-site
$25.14 - $37.71/hr
Behaves consistently with ICCU's Core Values of Honesty, Integrity, Respect, Dignity, Growth, Performance, Improvement and Accountability at all times. * Be a positive influence on creating an upbeat ...
Facilities Assistant
Chubbuck, ID · On-site
$36K - $45K/yr
Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by ICCU. Position Specific Additional Physical Requirements: * Lifting 70-80 pounds (items include desks, snow ...
Facilities Assistant
Chubbuck, ID · On-site
$36K - $45K/yr
Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by ICCU. Position Specific Additional Physical Requirements: * Lifting 70-80 pounds (items include desks, snow ...
Build a team that is invested in their personal progress, develops themselves in their talents and abilities, and make themselves promotable within ICCU. * Work with other management teams within the ...
Build a team that is invested in their personal progress, develops themselves in their talents and abilities, and make themselves promotable within ICCU. * Work with other management teams within the ...
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 10 days ago
Job description
Administer and support ICCU's AI systems and Microsoft 365 Copilot environment by managing platform configuration, permissions, governance, and team member access. This role is responsible for building, deploying, and maintaining bots and agents; supporting AI-related requests; and helping ensure AI tools are secure, compliant, effective, and aligned with ICCU's operational goals.
Duties and Responsibilities
Education and Experience
Bachelor's degree in Computer Science, Information Technology, or a related field required. Two to four years of relevant experience administering enterprise systems and platforms, including experience with cloud technologies such as Azure, is required. Experience supporting AI-related platforms, Microsoft 365 Copilot, agent governance, permissions management, release coordination, monitoring, or operational support is preferred. Relevant AI, prompt engineering, cloud, or platform certifications are preferred.
Physical Requirements
Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
This role offers benefits, including:
The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.
Must be eligible for membership at ICCU to obtain employment.
ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Duties and Responsibilities
- Administer and maintain ICCU's AI platforms and systems to support reliable, secure, compliant, and effective production operations.
- Serve as the primary operational owner for AI systems in Production, providing centralized administration, support, and coordination across AI tools and environments.
- Manage Microsoft 365 Copilot administration, including configuration, access, licensing coordination, and ongoing platform support.
- Oversee bot, agent, and AI governance processes, including review, approval, publishing, monitoring, exception handling, and lifecycle management.
- Build, configure, test, deploy, and maintain bots and agents that improve team member efficiency and business processes.
- Manage user permissions, licensing, identities, access controls, and related administrative functions for AI systems, bots, agents, and supporting platforms in accordance with security and governance standards.
- Build, test, and support prompts, plugins, and related configurations for enterprise AI solutions and experiences, while maintaining an understanding of how prompt and plugin design affects usability, governance, and operational outcomes.
- Coordinate releases for the AI Development team, helping ensure production changes are implemented accurately, efficiently, and in alignment with operational standards.
- Partner with Quality Assurance to support testing coordination, release readiness, issue triage, regression follow-up, and post-release validation.
- Triage AI-related issues and escalations by identifying whether problems stem from user support needs, bot defects, QA regressions, platform issues, or configuration concerns, and coordinate resolution with the appropriate teams.
- Monitor system activity, logs, alerts, and operational health for AI platforms and related systems to identify issues, support auditing, and reduce operational risk.
- Audit AI system usage, permissions, identities, and administrative activity to help ensure compliance, traceability, and proper governance.
- Coordinate with internal technology teams, business units, security, and external vendors as needed to support AI platform administration, issue resolution, and service continuity.
- Document standards, procedures, configurations, administrative processes, and support workflows related to AI platform operations, release management, and agent governance.
- Enforce established AI governance, compliance, and operational standards, while supporting adherence to organizational policies and risk management expectations.
- Recommend improvements to AI administration, support processes, governance execution, monitoring, and production readiness to help ICCU scale AI safely and sustainably.
- Other duties as assigned.
Education and Experience
Bachelor's degree in Computer Science, Information Technology, or a related field required. Two to four years of relevant experience administering enterprise systems and platforms, including experience with cloud technologies such as Azure, is required. Experience supporting AI-related platforms, Microsoft 365 Copilot, agent governance, permissions management, release coordination, monitoring, or operational support is preferred. Relevant AI, prompt engineering, cloud, or platform certifications are preferred.
Physical Requirements
- Ability to perform tasks requiring manual dexterity, such as processing paperwork, typing, filing, and handling cash.
- Prolonged periods of sitting or standing, as required by job duties.
- Occasionally lift and move items weighing up to 20-40 pounds (e.g., copy paper, cash drawers, marketing materials).
- Frequent repetitive motions involving wrists, hands, and fingers (e.g., typing, data entry).
- Ability to reach and operate keyboards and other standard office equipment.
- Operate basic office machines and technology, including computers, calculators, telephones, and multifunction printers.
Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
This role offers benefits, including:
- Competitive Pay
- Medical, Dental, & Vision Insurance
- Generous Paid Time Off
- Paid Holidays
- Matching 401K AND Pension
- Tuition Reimbursement
- Employee Assistance Program
- Employee Wellness Program
- Paid Group Life and Disability Insurance
- Awesome Culture
- And More
The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.
Must be eligible for membership at ICCU to obtain employment.
ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.