ICAN

ICAN

44 jobs near Columbus, OH

Join ICAN Children's Therapy and help build a future where children can shine their brightest! About ICAN Children's Therapy At ICAN, we believe every child deserves to thrive. Our passionate, multi ...

ICAN is seeking a full time Licensed Assistant Behavior Analyst (or BCaBA) to join our multidisciplinary team. We are looking for someone who is passionate about providing services to neurodiverse ...

ICAN is seeking a full time Licensed Assistant Behavior Analyst (or BCaBA) to join our multidisciplinary team. We are looking for someone who is passionate about providing services to neurodiverse ...

Join ICAN Children's Therapy and help build a future where children can shine their brightest! About ICAN Children's Therapy At ICAN, we believe every child deserves to thrive. Our passionate, multi ...

Lead with ICAN's Core Values At ICAN, our work is driven by a bold commitment to these core values: * Play Big: Dream boldly for every child and strive for leaps, not just steps, in developmental ...

Lead Occupational Therapist

Bellevue, WA ยท On-site

$40 - $70/hr

Lead with ICAN's Core Values At ICAN, our work is driven by a bold commitment to these core values: * Play Big: Dream boldly for every child and strive for leaps, not just steps, in developmental ...

Vice President of Business Growth

Utica, NY ยท On-site

$120K - $135K/yr

Position Summary ICAN Vice Presidents provide strategic leadership across multiple programs or operational functions. This role translates agency strategy into coordinated action, ensures quality and ...

ICAN is seeking a part-time Physical Therapist to join our dynamic, multidisciplinary team in Bellevue, WA. If you are passionate about working with neurodiverse children and teens and thrive in a ...

ICAN Children's Therapy welcomes you to lead with impact and help shape the next generation of pediatric speech therapy. Who We Are ICAN Children's Therapy is a therapist-owned, multidisciplinary ...

ICAN Children's Therapy welcomes you to lead with impact and help shape the next generation of pediatric speech therapy. Who We Are ICAN Children's Therapy is a therapist-owned, multidisciplinary ...

Physical Therapist

Bellevue, WA ยท On-site

$30 - $50/hr

ICAN is seeking a part-time Physical Therapist to join our dynamic, multidisciplinary team in Bellevue, WA. If you are passionate about working with neurodiverse children and teens and thrive in a ...

The Director of Integrated School Initiatives will lead ICAN's comprehensive System of Care (SOC) initiative within the Utica City School District (UCSD). This position is responsible for the overall ...

Occupational Therapist

Bellevue, WA ยท On-site

$35 - $65/hr

At ICAN, we go further: - Dynamic, child-led treatment environments - Real support from clinical leadership - Space to innovate-build your dream group, pilot a program, or specialize - Virtual ...

BCBA

Bellevue, WA ยท On-site

$30.25 - $65/hr

ICAN is seeking a full time BCBA to join our multidisciplinary team. We are looking for someone who is passionate about providing services to neurodiverse youth and excited to work in a collaborative ...

ABOUT ICAN At ICAN, we provide more than exceptional residential services, resources, and support to people with varying levels of ability. With our focus on person-centered planning and care, we ...

BCBA

Bellevue, WA ยท On-site

$30.25 - $65/hr

ICAN is seeking a full time BCBA to join our multidisciplinary team. We are looking for someone who is passionate about providing services to neurodiverse youth and excited to work in a collaborative ...

ICAN is seeking a full time occupational therapist assistant (COTA) to join our multidisciplinary team. We are looking for someone who is passionate about providing services to neurodiverse youth and ...

Clinical Psychologist

Bellevue, WA ยท On-site

$38 - $57/hr

ICAN is a multidisciplinary clinic with the vision of a commitment to the best hope and future for children and families affected by autism around the world. We are located in the city of Bellevue ...

ICAN is seeking a full time occupational therapist assistant (COTA) to join our multidisciplinary team. We are looking for someone who is passionate about providing services to neurodiverse youth and ...

ABOUT ICAN At ICAN, we provide more than exceptional residential services, resources, and support to people with varying levels of ability. With our focus on person-centered planning and care, we ...

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Patient Experience Representative

Patient Experience Representative

ICAN

Bellevue, WA โ€ข On-site

$17 - $25/hr

Full-time

Medical, Retirement, PTO

Posted 19 days ago


Job description

Are you passionate about making a genuine difference in families' lives? Do you thrive in a dynamic, collaborative environment where play, kindness, and purpose guide every action? Join ICAN Children's Therapy and help build a future where children can shine their brightest!
About ICAN Children's Therapy
At ICAN, we believe every child deserves to thrive. Our passionate, multi-disciplinary team works collaboratively with children and their families to unleash each child's potential through innovative, evidence-based therapy. We foster a vibrant workplace that empowers team members to lead, grow, and create positive impact-together.
What You'll Do:
As a Patient Experience Representative, you are the heartbeat of our front desk and the first step in every family's journey with ICAN. You'll:
  • Own the front desk experience: Keep a tidy, welcoming space and set a positive tone for all who enter.
  • Greet and guide families: Offer compassionate, knowledgeable assistance-making every guest feel special.
  • Coordinate patient schedules: Master multitasking as you schedule, reschedule, and support timely, accurate appointments for our children and families.
  • Champion communication: Provide responsive, empathetic, and thorough updates in person, on the phone, and via email.
  • Support quality care: Facilitate the intake process, maintain detailed records, and help families navigate billing with care and clarity.
  • Solve problems and celebrate wins: Collaborate with therapists and colleagues to proactively address families' needs and create joyful experiences.

Who Thrives Here:
  • You genuinely love building relationships and learning each family's story.
  • You stay upbeat and motivated-embracing new challenges with a solution-focused attitude.
  • You're organized, detail-oriented, and skilled at making fast, thoughtful decisions.
  • You believe communication is at the heart of great service.
  • You bring a growth mindset-seeking out opportunities to expand your skills and advance your career.

Qualifications:
  • Experience in a medical, reception, or customer service setting (medical scheduling a plus)
  • Confident in English (oral & written); extra languages are a plus!
  • Familiarity with office technology (phone, copier, printer, EHR or scheduling systems)
  • Proven record of reliability and professionalism. Background check required.
  • Able to manage multiple tasks and timelines with grace under pressure

Why ICAN?
  • Growth Opportunities: We're committed to developing your potential and promoting from within.
  • A Mission That Matters: Every day, your work helps kids and families.
  • Inclusive Culture & Teamwork: We celebrate your unique strengths and play, fast, kind, and together!
  • Benefits: (Health insurance, 401k, PTO, professional development, mentorship)

If you are ready to make an impact-one family, one child at a time-apply today and help ICAN children and families flourish!
Screening Questions
As part of our application process, all candidates are required to complete a brief screening questionnaire. Please answer all questions accurately and completely, as your responses will be considered during our initial review.
Complete the screening questions here: ICAN Screening Questionnaire
ICAN Children's Therapy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.