Hygroup

Clinic receptionist/ assistant

We are a busy and well-established acupuncture practice seeking a receptionist to work in a traditional Chinese and Asian community.

Responsibilities include:

Basic

Prepare the front desk for opening and closing

Greeting and check in/out patients

Scheduling and managing appointments

Collect co-pays and payments on account in person

Answering phones, and e-mails related to patient inquiries for care and scheduling or directing patient questions and issues to the appropriate person

Administrative duties related to patients' records

Assisting the care team with herb dispensary, room turnover, and light cleaning as needed.

Additional

Checking insurance eligibility online or by phone

Billing insurance and recording payments

Calling and resolving issues with insurance companies

Coordinating credentialing/re-credentialing for providers

Desired skills and qualifications

we are looking for an outstanding candidate who is passionate about wellness and striving to serve others because you will be the first face our patients see, and the voice behind the phone. Who is/has

Strong organization skills, attentive to details

Good at multitasking and prioritizing competing responsibilities

Proactive in resolving potential issues

Friendly and Calming presence

Professional Communication Skills

Clean and professional appearance

Basic and smooth computer skills for administrative work

Bilingual with fluency in English, and Chinese (either Mandarin or Cantonese) required, and other languages for Plus.

Preferably experience with acupuncture/alternative medicine, or a strong desire to learn.

Job Type: Full-time ( part-time optional)

Pay: From $ 20 + per hour DOE

Benefits: Paid time off, Paid Parking, Employee discount

Schedule: 8-hour shift from Tuesday to Saturday (or at least 4 days)

Work location: one

well-established acupuncture practice in a traditional Chinese and Asian community, focuses on delivering effective TCM treatments for diverse population.