Hyatt Place Santa Cruz

60 Hyatt Place Santa Cruz Jobs Hiring Near You

Guest Service Team Member

Santa Cruz, CA · On-site

$14.75 - $18.50/hr

The Hyatt Place Santa Cruz is looking to fill key staff positions with potential to grow and progress in the hospitality field! At Hyatt Place, our purpose is to care for people so they can be their ...

Guest Service Team Member

Santa Cruz, CA · On-site

$14.75 - $18.50/hr

The Hyatt Place Santa Cruz is looking to fill key staff positions with potential to grow and progress in the hospitality field! At Hyatt Place, our purpose is to care for people so they can be their ...

Guest Service Team Member

Santa Cruz, CA · On-site

$14.75 - $18.50/hr

The Hyatt Place Santa Cruz is looking to fill key staff positions with potential to grow and progress in the hospitality field! At Hyatt Place, our purpose is to care for people so they can be their ...

Guest Service Team Member

Santa Cruz, CA · On-site

$14.75 - $18.50/hr

The Hyatt Place Santa Cruz is looking to fill key staff positions with potential to grow and progress in the hospitality field! At Hyatt Place, our purpose is to care for people so they can be their ...

The Hyatt Place Santa Cruz is looking to fill key staff positions with potential to grow and progress in the hospitality field! At Hyatt Place, our purpose is to care for people so they can be their ...

The Hyatt Place Santa Cruz is looking to fill key staff positions with potential to grow and progress in the hospitality field! At Hyatt Place, our purpose is to care for people so they can be their ...

The Hyatt Place Santa Cruz is looking to fill key staff positions with potential to grow and progress in the hospitality field! At Hyatt Place, our purpose is to care for people so they can be their ...

The Hyatt Place Santa Cruz is looking to fill key staff positions with potential to grow and progress in the hospitality field! At Hyatt Place, our purpose is to care for people so they can be their ...

Physicians in this group place a huge premium on kindness, compassion, and camaraderie within the ... Sunny Santa Cruz is well known for its beaches, surf culture, and natural scenic beauty but also ...

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Front Office Manager

Hyatt Place Santa Cruz

Santa Cruz, CA • On-site

Full-time

Re-posted 10 days ago


Job description

About Us:

Hyatt Place Santa Cruz offers modern comfort and upscale amenities just minutes from the stunning California coastline. Our hotel is designed for business and leisure travelers alike, providing stylish accommodations, exceptional service, and a welcoming atmosphere. We take pride in delivering memorable guest experiences through warm hospitality and a commitment to excellence.

Job Description:

Hyatt Place Santa Cruz is seeking an experienced Front Office Manager to lead our front desk team. This role is essential in ensuring an outstanding guest experience, from arrival to departure. You will oversee daily front office operations, manage staff, and uphold Hyatts high service standards.

Key Responsibilities:

  • Supervise and lead front desk associates, concierge staff, and bell services

  • Ensure seamless check-in/check-out processes and handle guest requests efficiently

  • Train and mentor front desk employees to provide exceptional customer service

  • Coordinate with housekeeping, reservations, and other hotel departments to optimize guest experience

  • Monitor room inventory, occupancy levels, and revenue management strategies

  • Handle billing, payments, and financial transactions accurately

  • Maintain compliance with Hyatt policies, brand standards, and safety procedures

  • Resolve guest concerns promptly and professionally


  • Requirements:

    • Previous experience as a Front Office Manager or similar progressive leadership roles in the hospitality industry

    • Strong leadership, communication, and problem-solving skills

    • Proficiency in hotel management software (e.g., Opera, PMS, or similar systems)

    • Ability to work flexible hours, including weekends and holidays

    • A degree in Hospitality Management or a related field is preferred

  • Why Join Us?

  • Competitive salary and benefits package

  • Career growth opportunities

  • A positive and dynamic work environment

  • Employee discounts and exclusive Hyatt perks

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.