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We are an Established Residential HVAC Company. In business over 25 years operating in Peel region.

General Manager

Reports to President and indirectly to CFO

Position Purpose

• Responsible for the daily operations of the company
• Set and enforce company policies
• Represent the company in the community, to employees and the parent company
• Ensure that the company meets its financial and other performance goals
• The role is a champion of the company's culture

Goals

• Generate a minimum of $XXX million in contribution margin for the year
• Ensure the company reaches all performance targets as set by parent company
• Ensure all staff are fully trained according to company standards

Responsible for

• Represent the company at corporate meetings, to customers and in the community Handle customer escalations as required
• Manage the performance of the management team
• Identify and execute performance improvement ideas
• Ensure all policies and procedures are followed through the organization
• Ensure owner and senior management is kept informed of results and activities Communicating expectations, changes and progress throughout the organization Build and support the inclusive, performance-based culture

Major challenges

• Must be able to meet performance goals in a fixed territory, with a premium service and pricing model
• Must be able to work within the constraints set by a parent company and resources available Must build and maintain the appropriate culture

Authority

• Full freedom to manage the organization within company policies Major financial commitments require prior approval by the President

Performance Evaluation Criteria

• Monthly, quarterly and annual revenue and margin targets Individual and team training expectations executive management
• Performance Expectation Schedule
• Revenue and margin targets begin 60 days after hire
• Targets based on budget and prior year performance

Qualifications

• Must have HVAC experience
• Experience selling in a luxury or premium service environment
• Experience managing a team, including goal setting, performance review and personal development
• Excellent time management skills
• Detailed oriented, ability to multitask
• Excellent communication skills
• High performance mentality
• Professional approach with the ability to represent the company in all settings

Compensation

• Salary plus bonus upon hitting corporate targets

Work Schedule

• Flexible, with the expectation of work in off hours as needed to meet customer demand

We are a successful HVAC Company located in Ontario