Description:
Essential functions:
- Secure and service corporate catering event business for the hotel, through promotion and prospecting, while maintaining standards and revenue.
- Communicate the needs and expectations of the client with all departments in the hotel.
- Negotiate with clients using creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs.
- Find solutions to any issues that arise throughout the planning and event process.
- Sales experience with both local negotiated and national corporate accounts. Preferably in-market business transient sales experience
- Grow existing and create new relationships with clients in the corporate, Leisure transient market segments.
- Self-starter with an outgoing personality who enjoys interacting with new and established clients.
- Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies.
- Proactively conduct outside sales calls conduct sales tours and entertain clients.
- Interact with in house guests and solicit future business or generate leads
- Monitor production of all top accounts and evaluate trends within your market.
- Comply with attainment of individual goals as well as team goals and budgeted metrics.
- Maintain strong visibility in local community and industry organizations.
- Attend daily/weekly/monthly meetings and any other functions required by management.
- Perform any other duties as requested by the DOS/ Ownership
A successful candidate will have a flexible schedule, ability to work morning, afternoon, or evening shifts, weekends, and holidays.
Requirements:
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Has excellent written and oral communication skills and telephone etiquette.
- This person must present a professional appearance. Flexibility to respond to a range of different work situations.
- Ability to work under pressure and under own initiative
- Experience in a sales role with a proven track record to close a sale
- Expert Knowledge of local market
- Knowledge of hospitality
- Passion for sales and for achieving targets and objectives
- Proficiency in Outlook, Teams, Microsoft Word, Excel, Delphi and Opera
Must have previous catering sales experience. Previous hotel or resort experience preferred. College degree and 2+ years management or supervisory experience in Rooms or Food and Beverage Division.