Hospitality Cpm

POSITION SUMMARY

H-CPM is seeking an experienced Senior Project Manager to serve as an Owner's Representative on complex hospitality, multi-family, and commercial construction projects. This individual will act as the primary point of contact and trusted advisor to ownership groups and developers, managing all phases of the project lifecycle from pre-development through closeout. The ideal candidate brings deep field knowledge, strong client relationship skills, and the ability to manage multiple projects simultaneously — embodying H-CPM's commitment to delivering exceptional outcomes on behalf of owners.

KEY RESPONSIBILITIES

Owner Representation & Client Management

• Serve as the day-to-day owner's representative on active construction projects, acting in the owner's best interest at all times.

• Build and maintain trusted advisor relationships with clients, hotel Ops Team, and brand representatives.

• Lead project kick-off, milestone, and executive-level status meetings; prepare and distribute professional meeting minutes.

• Facilitate communication between ownership, design, arch/MEP, procurement, general contractors, and all project stakeholders.

• The senior project manager requires minimal executive oversight.

Project Planning & Execution

• Manage all phases of project delivery including pre-development, design, entitlements, procurement, construction, and closeout.

• Develop and maintain comprehensive project schedules; monitor progress, identify delays, and drive recovery plans.

• Oversee project budgets including hard costs, soft costs, FF&E, OS&E, and contingencies. Create monthly draws for ownerships and bundle invoicing in a concise manner.

• Coordinate design reviews and value engineering exercises to optimize cost and quality outcomes.

• Review and comment on construction documents, shop drawings, submittals, and RFIs.

Procurement & Contracting

• Manage competitive bid processes for general contractors, subcontractors, and consultants.

• Evaluate contractor proposals, negotiate contract terms, and make recommendations to ownership.

• Oversee procurement of FF&E, OS&E, and specialty items including coordination of lead times and delivery logistics.

• Review and process contractor pay applications, change orders, and project invoices.

Construction Oversight

• Conduct regular site visits; prepare detailed construction site visit reports with photographic documentation.

• Monitor construction quality, safety compliance, and adherence to brand standards and local codes.

• Proactively identify and resolve constructability issues, conflicts, and unforeseen conditions.

• Coordinate third-party inspections, commissioning activities, and brand punch list completion.

• Travel is required 35% to 60% of the time especially during construction.

Reporting & Documentation

• Produce and distribute clear, concise monthly project reports including schedule, budget, and risk summaries.

• Maintain organized project files, correspondence logs, and contract documentation.

• Track and forecast project costs; provide timely alerts on budget variances and mitigation options.

• Prepare project closeout documentation including as-builts, warranties, and final cost reconciliation.

REQUIRED QUALIFICATIONS

Experience: Minimum 10 years of construction project management experience in the hospitality space, with at least 5 years in an owner's representative or developer capacity.

Industry: Demonstrated experience managing hospitality projects (hotel renovation, ground-up, or mixed-use) strongly preferred. Multi-family and commercial experience also valued.

Education: Bachelor's degree in Construction Management, Business, or Design is preferred.

Project Scale: Proven track record managing projects ranging from $5M to 40M+.

Budget Management: Hands-on experience developing, tracking, and reconciling project budgets including hard costs, soft costs, FF&E, and contingency.

Contracts: Strong working knowledge of AIA contract documents, construction law basics, and owner-contractor-architect relationships.

Communication: Exceptional written and verbal communication skills; ability to interface credibly with C-suite ownership groups and field-level trades alike.

Technology: Proficiency in Microsoft Office (Word, Excel, PowerPoint, Project), and Bluebeam Revu or Adobe Acrobat.

PREFERRED QUALIFICATIONS

• Experience with major hotel brands (Marriott, Hilton, Hyatt, IHG) and brand standard compliance processes.

• Familiarity with Property Improvement Plans (PIPs) and the brand approval process.

• Prior experience as a general contractor, construction manager, or developer — in addition to owner's rep roles.

• Experience with historic renovation, adaptive reuse, or phased occupied renovations is a plus.

• Established relationships within the hospitality industry.

• Familiarity with FF&E and OS&E procurement processes specific to the hospitality sector.

CORE COMPETENCIES

• Client Focus: Operates with the owner's interest as the north star; builds trust through transparency and follow-through.

• Accountability: Takes ownership of outcomes — good and bad. Communicates problems early and comes with solutions.

• Judgment: Exercises sound, experienced judgment on complex trade-offs involving cost, schedule, quality, and risk.

• Proactive Leadership: Anticipates issues before they become problems; drives teams toward resolution with urgency and professionalism.

• Integrity: Maintains ethical standards in all vendor, contractor, and client interactions.

• Adaptability: Thrives in a fast-paced, multi-project environment; comfortable with ambiguity and shifting priorities.

• Attention to Detail: Meticulous in reviewing documents, tracking costs, and ensuring deliverables meet H-CPM quality standards.

ABOUT H-CPM

H-CPM is an intentionally boutique sized, senior-led niche hospitality project management firm. We are not a staffing agency or a bench-depth organization — every project is led directly by experienced hospitality professionals who are accountable for outcomes. We value and take pride in our client relationships. Our clients choose us because they know exactly who is showing up for them. We work across hospitality, multi-family, and commercial developments, and take pride in doing the most interesting and complex work available. If you are looking for a firm where your experience will be respected, your judgment will be trusted, and your work will matter — we want to hear from you.

H-CPM is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, or veteran status.