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Horry County

35 jobs near Columbus, OH

Horry County, (SC)

HEO I - Camera Truck

Conway, SC · On-site

$42K/yr

General Under general supervision, the Heavy Equipment Operator I is responsible for operating a variety of heavy construction equipment to support the maintenance and development of Horry County ...

Horry County, (SC)

Night Shift Custodian I

Conway, SC · On-site

$33K/yr

Is able and willing to comply with Horry County and Department policies regarding absences and use of paid leave time. Must be able to work flexible shifts including nights & weekends. Performs ...

Horry County, (SC)

Office Manager

Conway, SC · On-site

$61K/yr

Manages all budgets, financial activities, and records of Public Works funds in accordance with generally accepted accounting principles and Horry County policies and procedures. Reports to Director.

Horry County, (SC)

POLICE OFFICER

Conway, SC · On-site

$61K/yr

General Under general supervision and the direction of the Chief of Police, enforcement of State and Horry County law, rules, regulations and ordinances. Must work in all weather conditions, be ...

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Application Support Analyst

Horry County, (SC)

Conway, SC • On-site

Full-time

Posted 4 days ago

Job description

General Job Description The Application Support Analyst is responsible for providing timely and effective technical support for all applications within Horry County Government. This role involves troubleshooting issues, resolving user problems, Report design, and ensuring the smooth operation of applications within the organization. The ideal candidate possesses strong analytical and problem-solving skills, excellent communication abilities, and a passion for providing exceptional customer service.

Duties for this Position Ensure a very high level of customer service is delivered to both internal and external system users. Provide first-line technical support to end-users for a range of applications. Troubleshoot and resolve application-related issues, including: Software installation and configuration problems Data entry and retrieval errors User access and permission issues System performance and stability problems Test and install software upgrades, updates, and system enhancements.

Document and track all support requests and resolutions in a ticketing system. Proactively identify and resolve potential application issues before they impact users. Provide end-user training and support on application usage and best practices.

Communicate effectively with end-users, management, and vendors. Create and maintain comprehensive user documentation and knowledge base articles. Work closely with other IT Teams to ensure seamless application performance and issue resolution.

Assist and work in coordination with the Project Manager. Other duties as assigned Position Minimum Requirements Horry County policies, standard operating procedures, and guidelines. Horry County Information Technology policies, standard operating procedures, and guidelines.

Experience with ticketing systems. Strong understanding of software applications and their underlying technologies. Proficient in troubleshooting and problem-solving techniques.

Familiarity with database concepts. Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical audiences. Exceptional customer service and interpersonal skills.

Proactive, self-motivated, and a strong team player. Additional Information BA/BS in Information Systems or an equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities. Preference will be given to applicants with one or more of the following credentials: work experience in a comparable position SQL and/or SSRS report experience Must be able to pass required pre-employment physical and background check Must be willing to occasionally work after hours, including nights and weekends.

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