Honolulu Federal Credit Union

Overall Purpose: 

Responsible for routine and some moderately complex assigned department tasks and functions and performs the day to day operations of the department in a timely manner. Provides quality, courteous and friendly service to internal and external clients/members. Develops moderate knowledge and assists in compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act. Communicates to management issues or situations that may be detrimental to the Financial Health and Reputation of the credit union. Supports decisions of the Board of Directors, Executives and Management, and helps promote the organizational and strategic plans. Provides and practices Excellence in Service.

Role Description

Performs Daily Check Voucher verification and summaries for all branches deposit checks for Accounting Department.

Reconciles the system Bank Register daily and updates as needed for voids, stale date and stop payments of official checks.

Prepares and sends Stale Dated Official Check Letters to members.

Reconciles Daily Settlement General Ledger accounts for ACH, ATM, POS and Shared Branching.

Prepares and reconciles month-end reports and various accounts receivable/payables of the credit union as assigned.

Remits timely payments to various sources, including but not limited to, Federal (EFTPS) and vendors, ensuring payments adhere to regulations and policies.

Prepares and transmits online insurance premium and adjustment payments for members’ loans and visa accounts monthly.

Prepares the VISA Settlement reports for general ledger posting.

Manages routine internal and external inquiries and requests timely and efficiently, and maintains a high level of service through effective communication and proactive management of services.

Develops and maintains knowledge of policies and procedures, including team based department requirements. Develops knowledge and experience with products and services and regulatory requirements. Keeps current with service updates and training, both requested and assigned. Provides instruction and operational information on routine tasks and basic functions, policies & procedures to trainees and new staff.

Provides administrative support to department, including but not limited to, answering phones, retrieving and opening mail, typing, data entry, preparing documents, faxing, photocopying and filing.  Ensures integrity and organization of records. Must demonstrate commitment to member service, dependability and respect for other employees with regular attendance, punctuality and adherence to agreed-upon schedule of availability.

Performs all other miscellaneous duties and responsibilities as assigned.

Physical Demands: Sitting for continuous periods up to four (4) hours. Use of vision, hearing, working with hands. Some stooping, kneeling and lifting (25 lbs.). 

Working Condition: Air-conditioned office. Requires use of a personal computer and other standard office equipment (typewriter, fax, copier, calculator, telephone and postage meter).

 

Minimum Requirements:

Education:

High school diploma, GED, or similar approved diploma program i.e. CBCDSP and one (1) year progressive experience in financial services or comparable industry, OR one (1) year post-secondary college from an accredited educational institution. 

Experience:

One (1) year progressive experience in accounting, financial services or comparable industry, including general ledger or account payable/receivable experience. Developing knowledge of banking products, services and operations. Knowledge of financial institution regulations such as anti-money laundering, Bank Secrecy Act and applicable laws and regulatory requirements preferred. 

Technical:

Moderate ability to use personal computers, including Microsoft Office software, including, Outlook, Internet Explorer, Word and Excel. Ability to develop usage of credit union systems. Basic mathematical accuracy, use of calculator by touch and light typing.

Other:

Developing moderate ability to identify problems and manage tasks accurately and efficiently. Attention to detail and organization to prioritize and meet deadlines efficiently. Good communication skills, including verbal, written and listening, to all levels of staff and vendors, with tact and diplomacy. Developing strong customer service and team skills.  Demonstrated dependability and punctuality. Performs under moderate supervision.