The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...
60 Home Depot Jobs Hiring in Rochester, NY
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...
Pro Customer Service/Sales
Rochester, NY · On-site
$17 - $18.50/hr
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...
Pro Customer Service/Sales
Rochester, NY · On-site
$17 - $18.50/hr
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...
Pro Customer Service/Sales
Rochester, NY · On-site
$17.50 - $19.50/hr
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...
Pro Customer Service/Sales
Rochester, NY · On-site
$17.50 - $19.50/hr
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...
Pro Customer Service/Sales
Victor, NY · On-site
$17.50 - $19.50/hr
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...
Pro Customer Service/Sales
Victor, NY · On-site
$17.50 - $19.50/hr
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...
Warehouse Associate
Rochester, NY · On-site
$20.50 - $22/hr
Warehouse associates are an essential part of The Home Depot s distribution network. They load and unload trucks, move material within the facility and from the loading platform by carrying, pushing ...
Warehouse Associate
Rochester, NY · On-site
$20.50 - $22/hr
Warehouse associates are an essential part of The Home Depot s distribution network. They load and unload trucks, move material within the facility and from the loading platform by carrying, pushing ...
Warehouse Associate
$15.75 - $18.75/hr
Warehouse associates are an essential part of The Home Depot s distribution network. They load and unload trucks, move material within the facility and from the loading platform by carrying, pushing ...
Warehouse Associate
$15.75 - $18.75/hr
Warehouse associates are an essential part of The Home Depot s distribution network. They load and unload trucks, move material within the facility and from the loading platform by carrying, pushing ...
Lot Associate
Rochester, NY · On-site
$17/hr
This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer ...
Lot Associate
Rochester, NY · On-site
$17/hr
This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer ...
Lot Associate
$17.25 - $19/hr
This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer ...
Lot Associate
$17.25 - $19/hr
This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer ...
Lot Associate
Rochester, NY · On-site
$15.50 - $17.50/hr
This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer ...
Lot Associate
Rochester, NY · On-site
$15.50 - $17.50/hr
This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer ...
Lot Associate
Victor, NY · On-site
$16.75 - $18.50/hr
This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer ...
Lot Associate
Victor, NY · On-site
$16.75 - $18.50/hr
This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer ...
Lot Associate
$17.25 - $19/hr
This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer ...
Lot Associate
$17.25 - $19/hr
This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer ...
Lot Associate
Greece, NY · On-site
$16.50 - $18.25/hr
This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer ...
Lot Associate
Greece, NY · On-site
$16.50 - $18.25/hr
This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer ...
Lot Associate
Victor, NY · On-site
$17 - $19/hr
This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer ...
Lot Associate
Victor, NY · On-site
$17 - $19/hr
This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer ...
Lot Associate
Rochester, NY · On-site
$17.25 - $19/hr
This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer ...
Lot Associate
Rochester, NY · On-site
$17.25 - $19/hr
This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer ...
Lot Associate
$16.75 - $18.25/hr
This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer ...
Lot Associate
$16.75 - $18.25/hr
This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer ...
Lot Associate
Batavia, NY · On-site
$17/hr
This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer ...
Lot Associate
Batavia, NY · On-site
$17/hr
This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer ...
Lot Associate
$17.25 - $19/hr
This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer ...
Lot Associate
$17.25 - $19/hr
This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer ...
Lot Associate
Rochester, NY · On-site
$16.50 - $18.50/hr
This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer ...
Lot Associate
Rochester, NY · On-site
$16.50 - $18.50/hr
This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer ...
Home Depot Jobs Information
What is it like to work at Home Depot?
Home Depot is a company that values customer satisfaction and employee empowerment, fostering a culture of teamwork and continuous improvement. The company operates a large network of stores, with a flat organizational structure that encourages collaboration and open communication among employees, from sales associates to store managers. Working at Home Depot may appeal to individuals who value hands-on work, customer service, and career advancement opportunities in a retail environment with a strong focus on community involvement.
Do workers at Home Depot get paid breaks?
Yes. Most people get paid breaks.
78% of people say they get paid breaks.
Based on data from 511 people who took the Breakroom Quiz between February 2026 and May 2026.
78% of people say they get paid breaks.
Based on data from 511 people who took the Breakroom Quiz between February 2026 and May 2026.
Does Home Depot pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
38% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 490 people who took the Breakroom Quiz between February 2026 and May 2026.
38% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 490 people who took the Breakroom Quiz between February 2026 and May 2026.
At Home Depot, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
62% of people say they have to use vacation days when they’re out sick.
Based on data from 466 people who took the Breakroom Quiz between February 2026 and May 2026.
62% of people say they have to use vacation days when they’re out sick.
Based on data from 466 people who took the Breakroom Quiz between February 2026 and May 2026.
Are part-time workers able to get health insurance from Home Depot?
Only some people who work part-time can get health insurance.
34% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 377 people who took the Breakroom Quiz between December 2024 and March 2025.
34% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 377 people who took the Breakroom Quiz between December 2024 and March 2025.
Do part-time workers get paid time off at Home Depot?
Most people who work part-time get paid time off.
86% of people who work part-time say they get paid time off
Based on data from 215 people who took the Breakroom Quiz between November 2025 and May 2026.
86% of people who work part-time say they get paid time off
Based on data from 215 people who took the Breakroom Quiz between November 2025 and May 2026.
Is the health insurance from Home Depot affordable enough for their workers?
Most people say the health insurance costs are okay.
85% of people say the health insurance costs are okay
Based on data from 333 people who took the Breakroom Quiz between February 2026 and May 2026.
85% of people say the health insurance costs are okay
Based on data from 333 people who took the Breakroom Quiz between February 2026 and May 2026.
Do people get paid time off at Home Depot?
Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 528 people who took the Breakroom Quiz between February 2026 and May 2026.
93% of people say they get paid time off.
Based on data from 528 people who took the Breakroom Quiz between February 2026 and May 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 258 people who took the Breakroom Quiz between February 2026 and May 2026.
- 6% of people with changing schedules find out their shifts one week or less ahead of time.
- 18% of people with changing schedules find out their shifts two weeks ahead of time.
- 71% of people with changing schedules find out their shifts three weeks ahead of time.
- 5% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 258 people who took the Breakroom Quiz between February 2026 and May 2026.
Do workers at Home Depot worry about hours?
Most people don’t worry about getting enough hours.
73% of people report they don’t worry about getting enough hours.
Based on data from 261 people who took the Breakroom Quiz between February 2026 and May 2026.
73% of people report they don’t worry about getting enough hours.
Based on data from 261 people who took the Breakroom Quiz between February 2026 and May 2026.
Do Home Depot workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
45% report that they don’t have enough control over which shifts they work.
Based on data from 250 people who took the Breakroom Quiz between February 2026 and May 2026.
45% report that they don’t have enough control over which shifts they work.
Based on data from 250 people who took the Breakroom Quiz between February 2026 and May 2026.
How easy is it for Home Depot workers to change shifts?
Some people find it hard to change shifts.
47% of people report that it’s hard to change shifts if they need to.
Based on data from 187 people who took the Breakroom Quiz between February 2026 and May 2026.
47% of people report that it’s hard to change shifts if they need to.
Based on data from 187 people who took the Breakroom Quiz between February 2026 and May 2026.
How easy is it to get time off at Home Depot?
Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 441 people who took the Breakroom Quiz between February 2026 and May 2026.
80% of people report it’s easy to get time off.
Based on data from 441 people who took the Breakroom Quiz between February 2026 and May 2026.
Do Home Depot managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
88% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 245 people who took the Breakroom Quiz between February 2026 and May 2026.
88% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 245 people who took the Breakroom Quiz between February 2026 and May 2026.
Do workers at Home Depot do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
91% of people report that they don’t do extra unpaid work.
Based on data from 246 people who took the Breakroom Quiz between February 2026 and May 2026.
91% of people report that they don’t do extra unpaid work.
Based on data from 246 people who took the Breakroom Quiz between February 2026 and May 2026.
How easy is it to take sick days at Home Depot?
Most people find it easy to take sick days.
81% of people report that it’s easy to take time off if they are sick.
Based on data from 509 people who took the Breakroom Quiz between February 2026 and May 2026.
81% of people report that it’s easy to take time off if they are sick.
Based on data from 509 people who took the Breakroom Quiz between February 2026 and May 2026.
Is a Home Depot job good for students?
Most students say this is a good place to work if you’re studying.
87% of students report this is a good place to work if you’re studying.
Based on data from 156 people who took the Breakroom Quiz between November 2025 and May 2026.
87% of students report this is a good place to work if you’re studying.
Based on data from 156 people who took the Breakroom Quiz between November 2025 and May 2026.
Is working at Home Depot good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
74% of people who care for a child or other relative report this is a good place to work.
Based on data from 129 people who took the Breakroom Quiz between February 2026 and May 2026.
74% of people who care for a child or other relative report this is a good place to work.
Based on data from 129 people who took the Breakroom Quiz between February 2026 and May 2026.
Do people at Home Depot feel treated with respect by their managers?
Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 492 people who took the Breakroom Quiz between February 2026 and May 2026.
79% of people say they’re treated with respect by their managers.
Based on data from 492 people who took the Breakroom Quiz between February 2026 and May 2026.
Do people at Home Depot get to take their breaks without interruption?
Most people get breaks without interruption.
71% of people report that they get to take their breaks without interruption.
Based on data from 524 people who took the Breakroom Quiz between February 2026 and May 2026.
71% of people report that they get to take their breaks without interruption.
Based on data from 524 people who took the Breakroom Quiz between February 2026 and May 2026.
Is it stressful to work at Home Depot?
Some people feel stressed out here.
64% of people say they often feel stressed out at work.
Based on data from 532 people who took the Breakroom Quiz between February 2026 and May 2026.
64% of people say they often feel stressed out at work.
Based on data from 532 people who took the Breakroom Quiz between February 2026 and May 2026.
Do people at Home Depot enjoy their jobs?
Most people enjoy their job.
69% of people report they enjoy their job.
Based on data from 432 people who took the Breakroom Quiz between February 2026 and May 2026.
69% of people report they enjoy their job.
Based on data from 432 people who took the Breakroom Quiz between February 2026 and May 2026.
Do people at Home Depot recommend working with their team?
Only some people recommend working with their team.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 557 people who took the Breakroom Quiz between February 2026 and May 2026.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 557 people who took the Breakroom Quiz between February 2026 and May 2026.
Do people get enough training when they start at Home Depot?
Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 516 people who took the Breakroom Quiz between February 2026 and May 2026.
40% of people report they didn’t get enough training when they started working here.
Based on data from 516 people who took the Breakroom Quiz between February 2026 and May 2026.
Do people get support to advance at Home Depot?
Only some people are given support to advance their career here.
In the last year, 39% of people report not being given support to advance their career here.
Based on data from 502 people who took the Breakroom Quiz between February 2026 and May 2026.
In the last year, 39% of people report not being given support to advance their career here.
Based on data from 502 people who took the Breakroom Quiz between February 2026 and May 2026.
Do people think Home Depot’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 494 people who took the Breakroom Quiz between February 2026 and May 2026.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 494 people who took the Breakroom Quiz between February 2026 and May 2026.
Do workers feel well informed about how Home Depot is doing?
Only some people feel well informed about how the company is doing.
37% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 500 people who took the Breakroom Quiz between February 2026 and May 2026.
37% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 500 people who took the Breakroom Quiz between February 2026 and May 2026.
What are cities near Syracuse for Home Depot jobs?
What are the most popular jobs at Home Depot?
What are the most popular categories at Home Depot?
What are the most popular roles at Rochester, NY?
Home Depot rating
7.5
Based on 6,220 frontline employees who took The Breakroom Quiz
5th of 39 rated national retailers
Job description
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs.
Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors.
The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.
What Home Depot employees say
Pay
Benefits
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Get the full story on Breakroom
About Home Depot
Sourced by ZipRecruiter
The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.
Industry
Retail and manufacturing
Company size
10,000+ Employees
Headquarters location
Atlanta, GA, US