... HMSHost customer service and cash handling policies and proceduresKeep the store clean, stocked, organized and decorate customer display areasActs with integrity, honesty and knowledge to enhance the ...
20 Hmshost Customer Service Supervisor Jobs Hiring Near You
... HMSHost customer service and cash handling policies and proceduresKeep the store clean, stocked, organized and decorate customer display areasActs with integrity, honesty and knowledge to enhance the ...
... HMSHost customer service and cash handling policies and proceduresKeep the store clean, stocked, organized and decorate customer display areasActs with integrity, honesty and knowledge to enhance the ...
... HMSHost customer service and cash handling policies and proceduresKeep the store clean, stocked, organized and decorate customer display areasActs with integrity, honesty and knowledge to enhance the ...
... HMSHost customer service and cash handling policies and proceduresKeep the store clean, stocked, organized and decorate customer display areasActs with integrity, honesty and knowledge to enhance the ...
... HMSHost customer service and cash handling policies and proceduresKeep the store clean, stocked, organized and decorate customer display areasActs with integrity, honesty and knowledge to enhance the ...
... HMSHost customer service and cash handling policies and proceduresKeep the store clean, stocked, organized and decorate customer display areasActs with integrity, honesty and knowledge to enhance the ...
... HMSHost customer service and cash handling policies and proceduresKeep the store clean, stocked, organized and decorate customer display areasActs with integrity, honesty and knowledge to enhance the ...
... HMSHost customer service and cash handling policies and proceduresKeep the store clean, stocked, organized and decorate customer display areasActs with integrity, honesty and knowledge to enhance the ...
... HMSHost customer service and cash handling policies and proceduresKeep the store clean, stocked, organized and decorate customer display areasActs with integrity, honesty and knowledge to enhance the ...
Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all HMSHost customer service and cash ...
Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all HMSHost customer service and cash ...
Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all HMSHost customer service and cash ...
Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all HMSHost customer service and cash ...
Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all HMSHost customer service and cash ...
Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all HMSHost customer service and cash ...
Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all HMSHost customer service and cash ...
Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all HMSHost customer service and cash ...
Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all HMSHost customer service and cash ...
Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all HMSHost customer service and cash ...
Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all HMSHost customer service and cash ...
Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all HMSHost customer service and cash ...
... HMSHost customer service, adult beverage and cash handling policies and procedures Keeps station clean, sets up and takes down station tables appropriately
... HMSHost customer service, adult beverage and cash handling policies and procedures Keeps station clean, sets up and takes down station tables appropriately
Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following HMSHost customer service standardsRecords customer ...
Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following HMSHost customer service standardsRecords customer ...
... all HMSHost customer service, adult beverage and cash handling policies and procedures Ensures a clean, sanitized and well stocked barAdheres to all company safety and sanitation policies and ...
... all HMSHost customer service, adult beverage and cash handling policies and procedures Ensures a clean, sanitized and well stocked barAdheres to all company safety and sanitation policies and ...
Barista
Bethesda, MD · On-site
$17.75 - $18.75/hr
Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures * Keep the store clean, stocked, organized ...
Barista
Bethesda, MD · On-site
$17.75 - $18.75/hr
Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures * Keep the store clean, stocked, organized ...
Shift Manager II
Minneapolis, MN · On-site
$22.27 - $27.21/hr
... customer service experience Requires a minimum of 2 years supervisory or lead experience in a ... Shake Shack Terminal 1 / Lindbergh Term, Mall HMSHost at MinneapolisSaint Paul International ...
Shift Manager II
Minneapolis, MN · On-site
$22.27 - $27.21/hr
... customer service experience Requires a minimum of 2 years supervisory or lead experience in a ... Shake Shack Terminal 1 / Lindbergh Term, Mall HMSHost at MinneapolisSaint Paul International ...
Commissary Shift Manager
Salt Lake City, UT · On-site
$19.82 - $23.03/hr
Supervises the day-to-day activities of non-management associates * Assigns work responsibilities ... Demonstrates knowledge of HMSHost policies and product, service, quality, equipment and operations ...
Commissary Shift Manager
Salt Lake City, UT · On-site
$19.82 - $23.03/hr
Supervises the day-to-day activities of non-management associates * Assigns work responsibilities ... Demonstrates knowledge of HMSHost policies and product, service, quality, equipment and operations ...
Executive Chef
San Antonio, TX · On-site
$74K - $90K/yr
DESCRIPTION HMSHost is hiring immediately for an Executive Chef to join their team at San Antonio ... Provides the highest quality of customer service to the customers at all times, to include ensuring ...
Executive Chef
San Antonio, TX · On-site
$74K - $90K/yr
DESCRIPTION HMSHost is hiring immediately for an Executive Chef to join their team at San Antonio ... Provides the highest quality of customer service to the customers at all times, to include ensuring ...
Executive Chef
$74K - $90K/yr
HMSHost is hiring immediately for an Executive Chef to join their team at San Antonio International ... Provides the highest quality of customer service to the customers at all times, to include ensuring ...
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Executive Chef
$74K - $90K/yr
HMSHost is hiring immediately for an Executive Chef to join their team at San Antonio International ... Provides the highest quality of customer service to the customers at all times, to include ensuring ...
Assistant General Manager
San Antonio, TX · On-site
$52K - $70K/yr
Promotes HMSHost as an employer of choice within the local community * Reads and understands ... customer service experience * Requires a minimum of 4 years supervisory or lead experience in a ...
Assistant General Manager
San Antonio, TX · On-site
$52K - $70K/yr
Promotes HMSHost as an employer of choice within the local community * Reads and understands ... customer service experience * Requires a minimum of 4 years supervisory or lead experience in a ...
HMSHost Jobs Information
Do workers at HMSHost get paid breaks?
No. Most people don’t get paid breaks.
76% of people say they don’t get paid breaks.
Based on data from 79 people who took the Breakroom Quiz between November 2024 and August 2026.
76% of people say they don’t get paid breaks.
Based on data from 79 people who took the Breakroom Quiz between November 2024 and August 2026.
Does HMSHost pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
77% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 47 people who took the Breakroom Quiz between June 2025 and May 2026.
77% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 47 people who took the Breakroom Quiz between June 2025 and May 2026.
At HMSHost, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
49% of people say they have to use vacation days when they’re out sick.
Based on data from 39 people who took the Breakroom Quiz between June 2025 and August 2026.
49% of people say they have to use vacation days when they’re out sick.
Based on data from 39 people who took the Breakroom Quiz between June 2025 and August 2026.
Do part-time workers get paid time off at HMSHost?
Most people who work part-time don’t get paid time off.
80% of people who work part-time say they don’t get paid time off
Based on data from 5 people who took the Breakroom Quiz between July 2025 and May 2026.
80% of people who work part-time say they don’t get paid time off
Based on data from 5 people who took the Breakroom Quiz between July 2025 and May 2026.
Is the health insurance from HMSHost affordable enough for their workers?
Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 37 people who took the Breakroom Quiz between March 2025 and May 2026.
89% of people say the health insurance costs are okay
Based on data from 37 people who took the Breakroom Quiz between March 2025 and May 2026.
Do people get paid time off at HMSHost?
Most people get paid time off work.
84% of people say they get paid time off.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.
84% of people say they get paid time off.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 74 people who took the Breakroom Quiz between November 2024 and May 2026.
- 65% of people with changing schedules find out their shifts one week or less ahead of time.
- 22% of people with changing schedules find out their shifts two weeks ahead of time.
- 5% of people with changing schedules find out their shifts three weeks ahead of time.
- 8% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 74 people who took the Breakroom Quiz between November 2024 and May 2026.
Do workers at HMSHost worry about hours?
Most people don’t worry about getting enough hours.
76% of people report they don’t worry about getting enough hours.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.
76% of people report they don’t worry about getting enough hours.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.
Do HMSHost workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.
40% report that they don’t have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.
How easy is it for HMSHost workers to change shifts?
Some people find it hard to change shifts.
61% of people report that it’s hard to change shifts if they need to.
Based on data from 67 people who took the Breakroom Quiz between November 2024 and May 2026.
61% of people report that it’s hard to change shifts if they need to.
Based on data from 67 people who took the Breakroom Quiz between November 2024 and May 2026.
How easy is it to get time off at HMSHost?
Some people find it hard to get time off.
45% of people report it’s hard to get time off.
Based on data from 42 people who took the Breakroom Quiz between May 2025 and May 2026.
45% of people report it’s hard to get time off.
Based on data from 42 people who took the Breakroom Quiz between May 2025 and May 2026.
Do HMSHost managers change schedules at the last minute?
Some managers change people’s schedules at the last minute.
36% of people say their manager changes their shift schedule at the last minute.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.
36% of people say their manager changes their shift schedule at the last minute.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.
Do jobs at HMSHost spill into time workers aren’t paid for?
Sometimes. The job can spill into unpaid time.
34% of people report that their job takes up time that they don’t get paid for.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.
34% of people report that their job takes up time that they don’t get paid for.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.
How easy is it to take sick days at HMSHost?
Some people find it hard to take sick days.
41% of people report that it’s hard to take time off if they are sick.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.
41% of people report that it’s hard to take time off if they are sick.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.
Is a HMSHost job good for students?
Only some students say this is a good place to work if you’re studying.
42% of students report this isn’t a good place to work if you’re studying.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.
42% of students report this isn’t a good place to work if you’re studying.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.
Is working at HMSHost good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
43% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and November 2025.
43% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and November 2025.
Do people at HMSHost feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
37% of people say they’re not treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.
37% of people say they’re not treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at HMSHost get to take their breaks without interruption?
Most people get breaks without interruption.
69% of people report that they get to take their breaks without interruption.
Based on data from 95 people who took the Breakroom Quiz between November 2024 and August 2026.
69% of people report that they get to take their breaks without interruption.
Based on data from 95 people who took the Breakroom Quiz between November 2024 and August 2026.
Is it stressful to work at HMSHost?
Some people feel stressed out here.
65% of people say they often feel stressed out at work.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.
65% of people say they often feel stressed out at work.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at HMSHost enjoy their jobs?
Only some people enjoy their job.
34% of people report they don’t enjoy their job.
Based on data from 86 people who took the Breakroom Quiz between November 2024 and August 2026.
34% of people report they don’t enjoy their job.
Based on data from 86 people who took the Breakroom Quiz between November 2024 and August 2026.
Do people at HMSHost recommend working with their team?
Only some people recommend working with their team.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get enough training when they start at HMSHost?
Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 48 people who took the Breakroom Quiz between June 2025 and May 2026.
67% of people report they got enough training when they started working here.
Based on data from 48 people who took the Breakroom Quiz between June 2025 and May 2026.
Do people get support to advance at HMSHost?
Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 42 people who took the Breakroom Quiz between June 2025 and May 2026.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 42 people who took the Breakroom Quiz between June 2025 and May 2026.
Do people think HMSHost’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 41 people who took the Breakroom Quiz between June 2025 and May 2026.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 41 people who took the Breakroom Quiz between June 2025 and May 2026.
Do workers feel well informed about how HMSHost is doing?
Only some people feel well informed about how the company is doing.
66% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 41 people who took the Breakroom Quiz between June 2025 and May 2026.
66% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 41 people who took the Breakroom Quiz between June 2025 and May 2026.
What other companies are hiring for Customer Service Supervisor jobs?
What are the most popular jobs at Hmshost?
What are the most popular categories at Hmshost?
HMSHost rating
6.2
Based on 113 frontline employees who took The Breakroom Quiz
34th of 68 rated caterers
Job description
Join our dynamic team!We are hiring Baristas to join our HMSHost Starbucks team and provide world class service to guests from all over the world. As a part of the HMSHost family, you will have the chance to be a part of this exciting opportunity. The Barista creates the Starbucks Experience for our customers by providing quality beverages and products, quick service and providing a fun and memorable experience for our guests.
What you will doGreet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their orderProvide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary serviceStay calm during periods of high volume to keep the store operating properly and set a positive example for the teamOperate a cash register and receive payment from guests, while following all Starbucks and HMSHost customer service and cash handling policies and proceduresKeep the store clean, stocked, organized and decorate customer display areasActs with integrity, honesty and knowledge to enhance the culture, values and mission of Starbucks and HMSHost while following operational policies and procedures, including those for safety and security
About HMSHost
Sourced by ZipRecruiter
HMSHost Leading the Industry HMSHost is recognized by the industry as the leader in travel dining with awards such as Restaurateur with the Highest Regard for Customer Service and Best Brand Restaurateur for Shake Shack by Airport Experience News. USA Today 10 Best Readers' Choice Travel Awards gave first place honors to both of HMSHost's Whisky River locations at Charlotte Douglas International Airport and Raleigh-Durham International Airport. ACI-NA, the trade association representing commercial service airports in the United States and Canada, recognized HMSHost with the 2020 Inclusion Champion Award, for leadership and achievement in the ongoing inclusion of business and workforce diversity, outreach, and advocacy. The company also creates original award-winning events and campaigns including Airport Restaurant Month, Channel Your Inner Chef live culinary contest, 1,000 Acts of Kindness, and Eat Well. Travel Further. About HMSHost Global restaurateur HMSHost is a world leader in creating dining for travel venues. HMSHost operates locations all over North America, and is part of Autogrill Group, the world's leading provider of food & beverage services for people on the move. Our Philosophy We empower our team of diverse associates to succeed. With locations in airports across North America, HMSHost offers the size, resources, training, and advancement opportunities you need to reach your most important career goals.
Industry
Traveler accommodation
Company size
10,000+ Employees
Headquarters location
Bethesda, MD, US
Year founded
1897