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54 High Customer Service Manager Jobs Hiring Near You

The High Companies

Buyer/Planner

Lancaster, PA · On-site

$55K - $76K/yr

... customer orders as well as the internal production schedule. This position supports High's sales and service goals through inventory management and procurement functions. Collaboration with outside ...

The High Companies

Senior Structural Engineer

Raleigh, NC · On-site

$97K - $132K/yr

Provides technical sales support to Client Services Manager's for prospective customers and ... High Family Foundation Scholarship is awarded annually to the children of High co-workers working ...

The High Companies

Senior Structural Engineer

Tampa, FL · On-site

$95K - $129K/yr

Provides technical sales support to Client Services Manager's for prospective customers and ... High Family Foundation Scholarship is awarded annually to the children of High co-workers working ...

The High Companies

Project Manager

Lancaster, PA · On-site

At High Structural Erectors, we don't just raise structures, we raise the bar for safety, precision ... Interact with customers, owners, and other personnel outside the department and outside of the ...

The High Companies

Order Puller - 1st shift

Lancaster, PA · On-site

$19.50/hr

... customers count on. Looking to build a career with strength, stability, and purpose? Join High Steel Service Center, where precision meets pride. We are looking for an experienced Order Puller to ...

The High Companies

Order Puller - 3rd shift

Lancaster, PA · On-site

$19/hr

... customers count on. Looking to build a career with strength, stability, and purpose? Join High Steel Service Center, where precision meets pride. We are looking for an experienced Order Puller to ...

The High Companies

Order Puller - 2nd shift

Lancaster, PA · On-site

$19/hr

... customers count on. Looking to build a career with strength, stability, and purpose? Join High Steel Service Center, where precision meets pride. We are looking for an experienced Order Puller to ...

The High Companies

Senior Structural Engineer

Boston, MA · On-site

$109K - $148K/yr

Prepares and issues associated inspection reports for use by the customer and Territory Manager ... High Family Foundation Scholarship is awarded annually to the children of High co-workers working ...

The High Companies

Precast Form Builder

Springboro, OH · On-site

$21.25/hr

... high quality, durable and environmentally friendly products and top-notch service to our customers ... Managing all aspects of the layout, cutting of raw materials, assembly of forms, nailing, measuring ...

The High Companies

Senior Estimator

Springboro, OH · On-site

At High Concrete , we don't just pour concrete, we shape skylines and bring bold visions to life ... The Senior Estimator , working under the general direction of the Manager of Estimating, is ...

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Infographic showing various Customer Service Manager job openings at High in the United States as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% Physical job distribution.

Buyer/Planner

The High Companies

Lancaster, PA • On-site

$55K - $76K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 18 days ago

Key responsibilities

  • Create and manage purchase orders from purchase requisition through receipt of material from vendors.

  • Monitor the status of open purchase orders to ensure on-time delivery and resolve related issues.

  • Analyze and report on key performance indicators such as inventory value, PPV, surpluses, shortages, and supplier performance.

Job description

At High Steel Service Center, we don't just move metal, we move industries forward. As a leading Mid-Atlantic processor and distributor of carbon steel, stainless steel, and aluminum, we deliver precision-cut products, just-in-time solutions, and unmatched customer service from our 200,000-square-foot facility.
But what really sets us apart is our people. Build on trust, craftsmanship, and a shared commitment to getting it right the first time, our team drives the quality and reliability our customers count on. Looking to build a career with strength, stability, and purpose? Join High Steel Service Center, where precision meets pride.
We are actively searching for a Buyer/Planner to join our team at High Steel Service Center in Lancaster, PA!
The Buyer/Planner is responsible for ensuring material availability to support direct customer orders as well as the internal production schedule. This position supports High's sales and service goals through inventory management and procurement functions. Collaboration with outside vendors as well as other members of the internal supply chain, operations and sales team is required to achieve working capital and service objectives.
This is a 1st Shift in-office role.
Job Functions:
  • Create and manage purchase orders from purchase requisition stage through receipt of material from vendor
  • Monitor status of open purchase orders to ensure on-time delivery. Includes timely communication, mitigation and resolution of purchase order problems.
  • Analyze and report key performance indicators, including inventory value, Purchase Price Variance (PPV), surpluses, shortages and supplier performance
  • Plan monthly purchasing strategy using variables such as sales volume (1, 2, 3 ,4 months forward), vendor volume agreements, market conditions and pricing.
  • Track and report daily and weekly trading prices of relevant commodities impacting raw material costs
  • Display thorough working knowledge of assigned commodities and associated supplier base
  • Coordinate product management through MRP input changes, obsolescence, and the introduction of new suppliers and/or materials due to new product development
  • Gather time commitments from sales team before purchasing inventory. Follow up on commitments made ensuring adherence to agreed timelines.
  • Assist in forecast process, consisting of 1,200 SKUs and 400 customer forecasts performed monthly
  • Lead yearly supply plan review process with cross functional teams-gaining consensus on vendor commitment levels for following calendar (and fiscal) year.
  • Gain working knowledge of production planning process to understand flow of raw materials through our internal supply chain.
  • Ability to clearly articulate the tradeoff between service level and inventory management
  • Develop, prepare, report and communicate measurements of vendor quality, forecast accuracy, on time vendor delivery, inventory and receipt projections, etc. to management
  • Will serve on and may chair various company committees, as appointed.
  • Promote the interest and favorable image of the High Companies.
  • Support and sustain the values of the High Philosophy.
  • Perform special assignments, as directed.

Experience, Training and/or Education Required:
  • Supply chain background, with previous roles focused on procurement, forecasting and inventory management.
  • Strong communication skills both written and verbally with the ability to clearly articulate information to internal and external partners.
  • Knowledge of purchasing process from inputs (sales orders, forecast, dependent requirements) to purchase order placement and tracking.
  • Detail oriented with extreme accuracy.
  • Experience using ERP systems such as SAP, JDE, or Oracle is required.
  • Extensive spreadsheet analysis and strong mathematical abilities required.
  • Experience with DRP/MRP functionality is required.
  • Five or more years related experience.
  • A four (4) year college degree (Supply Chain, Logistics, Business or related field) is required

License, Certicates or Registrations required:
  • None required.
  • American Production and Inventory Control Society (APICS) CPIM or CSCP certification is a plus

Reporting Relationships:
  • The Buyer/Planner is appointed by and reports to the Supply Chain Manager. Interacts with Purchasing Assistant, production and inventory planner as well as daily collaboration with sales and administrative teams.

Working for The High Companies:
  • Excellent benefits including medical, dental and vision available for full-time coworkers. Vacation is offered to regular full-time coworkers and is earned annually on your anniversary date. You may carry over a portion of your hours into the next anniversary year.
  • 401(k) Retirement Plan with a company match.
  • Tuition Assistance with 100 percent reimbursement for approved courses and degree programs which are job related and approved in advance by your supervisor.
  • Employee Assistance Program provides professional, confidential assistance for any type of personal issue you or your eligible dependents are experiencing.
  • High Family Foundation Scholarship is awarded annually to the children of High co-workers working at least 1,000 hours per year and employed for at least two years. Recipients are awarded $4,000 for each year they are enrolled in a two- or four-year accredited degree program.
  • Good Measure Award is presented periodically to an individual or team from each of the High companies who exemplifies The High Philosophy and who has gone above and beyond normal job responsibilities to provide "Good Measure."
  • High Health & Wellness Center

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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