High Trail

Role:

• Provide executive leadership for all Financial Aid operations, ensuring compliance with federal, state, and institutional regulations.
• Lead the Financial Aid team through organizational and operational change while maintaining exceptional service levels for students.
• Develop and implement operational strategies that align financial aid processes with evolving academic structures.
• Collaborate with Enrollment Management, Registrar, Student Accounts, Academic Affairs, Information Technology, and Compliance to ensure successful cross-functional execution.
• Evaluate current financial aid policies, workflows, and business processes and recommend improvements that support future-state operations.
• Ensure accurate packaging, awarding, reconciliation, and reporting while maintaining compliance with all Title IV regulations.

Requirements:

• Progressive leadership experience within higher education financial aid administration.
• Demonstrated success managing Financial Aid operations serving non-traditional academic programs or institutions with complex enrollment structures.
• Strong knowledge of federal Title IV regulations and financial aid compliance.
• Proven experience leading departments through significant organizational or operational change.
• Exceptional leadership, communication, and stakeholder management skills.
• Ability to build trust, influence across departments, and drive organizational alignment.

Nice to Have:

• Experience supporting institutions with non-term, non-standard term, modular, competency-based, or other non-traditional academic calendars.
• Experience implementing significant financial aid process improvements or system transformations.
• Familiarity with BBAY methodologies and related federal regulations.
• Experience partnering with executive leadership during enterprise-wide initiatives.