Behavioral Health Care Manager (ECM) - Licensed (Hybrid)
Heritage Health Network (HHN)
Join Heritage Health Network as a
licensed Behavioral Health Care Manager (BHCM) and support high-need Medi-Cal members through our Enhanced Care Management (ECM) program.
This hybrid role includes 2-3 days in the field and 2-3 days in the office, allowing for flexibility while maintaining meaningful, in-person member engagement.
What You'll Do
- Serve as the primary point of contact for members with behavioral health and psychosocial needs
- Conduct comprehensive assessments and develop person-centered care plans
- Coordinate care across behavioral health providers, medical teams, and community resources
- Conduct in-person home and community visits
- Support transitions of care and post-discharge follow-up
- Provide education, coaching, and trauma-informed support
- Maintain accurate documentation and meet program requirements
Requirements
- Education: Master's degree in Social Work or Psychology required
- Licensure: Active Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, or Licensed Professional Clinical Counselor required
- Experience: 1+ years in care management, behavioral health, or related setting (Medi-Cal/ECM preferred)
- Bilingual English/Spanish preferred
- Strong communication and care coordination skills
- Knowledge of behavioral health, SDOH, and community resources
- Comfortable with field work and home visits
- Valid driver's license, insurance, and reliable vehicle
Benefits
- Medical, dental, and vision insurance
- Paid time off + holidays
- Quarterly bonuses
- Hybrid flexibility
- Growth and development opportunities