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Hennessy Lexus

60 Hennessy Lexus Jobs Hiring Near You

Hennessy Lexus

Service BDC

Duluth, GA · On-site

$16.50 - $21.75/hr

Description The Service BDC Agent at Hennessy Lexus of Gwinnett contacts all leads from multiple sources to set service appointments and follows up with customers to ensure an excellent customer ...

Hennessy Lexus

Technician Apprentice

Atlanta, GA

$16.75 - $21.50/hr

Description Come join our team at Hennessy Lexus of Atlanta as a Technician Apprentice in Chamblee, GA. As a Technician Apprentice, you will work alongside an experienced technician to learn to ...

Hennessy Lexus

Service BDC

Atlanta, GA · On-site

$17.75 - $23/hr

Description The Service BDC agent at Hennessy Lexus of Atlanta contacts all leads from multiple sources to set service appointments and follows up with customers to ensure an excellent customer ...

Hennessy Lexus

Automotive Technician

Duluth, GA · On-site

Description At Hennessy Lexus of Gwinnett , we know that technicians are the core of our business. Our technicians play an essential role in the safety and reliability of our customers' vehicles ...

Hennessy Lexus

Service Advisor

Atlanta, GA

Description At Hennessy Lexus of Atlanta , service advisors are the face of the service department and play a crucial role in building trust and gaining repeat business with our service customers. As ...

Hennessy Lexus

Automotive Technician

Atlanta, GA

Description At Hennessy Lexus of Atlanta, we know that technicians are the core of our business. Our technicians play an essential role in the safety and reliability of our customers' vehicles which ...

Hennessy Lexus

Express Technician

Atlanta, GA

Description We are looking for Express Technicians to join our team at Hennessy Lexus of Atlanta. We are looking for individuals who have a passion for repairing automobiles and want to grow their ...

Hennessy Lexus

Service Advisor Trainee

Atlanta, GA

Description As a Service Advisor Trainee at Hennessy Lexus of Atlanta, you will play a crucial role in delivering exceptional customer service and ensuring the smooth flow of the service process.

Hennessy Lexus

Service Advisor Trainee

Duluth, GA · On-site

Description As a Service Advisor Trainee at Hennessy Lexus of Gwinnett, you will play a crucial role in delivering exceptional customer service and ensuring the smooth flow of the service process.

Hennessy Auto Group

Technician Apprentice

Atlanta, GA · On-site

$16.75 - $21.50/hr

Come join our team at Hennessy Lexus of Atlanta as a Technician Apprentice in Chamblee, GA. As a Technician Apprentice, you will work alongside an experienced technician to learn to perform quality ...

Hennessy Auto Group

Service Advisor

Atlanta, GA · On-site

At Hennessy Lexus of Atlanta , service advisors are the face of the service department and play a crucial role in building trust and gaining repeat business with our service customers. As a service ...

Hennessy Auto Group

Express Technician

Atlanta, GA · On-site

We are looking for Express Technicians to join our team at Hennessy Lexus of Atlanta. We are looking for individuals who have a passion for repairing automobiles and want to grow their career in a ...

Hennessy Auto Group

Automotive Technician

Atlanta, GA · On-site

At Hennessy Lexus of Atlanta, we know that technicians are the core of our business. Our technicians play an essential role in the safety and reliability of our customers' vehicles which is why we ...

Hennessy Lexus

Express Technician

Duluth, GA

Hennessy is proud to serve our community with a set of core values which guide our daily decisions and actions. They are: * Accountability - We take ownership of our words, actions, results, and ...

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Service BDC

Hennessy Lexus

Duluth, GA • On-site

$16.50 - $21.75/hr

Other

Re-posted 16 days ago

Job description

Description

The Service BDC Agent at Hennessy Lexus of Gwinnett contacts all leads from multiple sources to set service appointments and follows up with customers to ensure an excellent customer experience. This role plays a large role in ensuring a smooth and excellent customer service experience with our service department.

What you'll do:

  • Manage a high volume of customer inquiries by phone, email, text and chat.
  • Respond to Internet Lead Service Requests.
  • Ensure quality customer service through professionalism and timely responses.
  • Serve as liaison between customers and the service department.
  • Assist in generating daily reports and logs as requested by management
  • Assist in generating daily reports and logs as requested by management.t and accurate..
  • Maintain a current knowledge of coupons, direct mail pieces and all service advertising sent out by the manufacturer.
  • Follow up with "No Show" Customers.
  • Confirm daily appointments.
  • Follow up with all service customers to ensure they are happy with their service experience.
  • Meet daily guidelines given in regards to set appointments, shows, and outbound calls.
  • Contact customer based on current marketing incentives and recommended services for vehicles.
  • All other duties as assigned.

Hennessy is proud to serve our community with a set of core values which guide our daily decisions and actions. They are:

  • Accountability - We take ownership of our words, actions, results, and commitments.
  • Teamwork - We are better when we work together.
  • Kindness - We show compassion and care for others.
  • Grit - We have the heart and determination to see it through.
  • Integrity - We are trustworthy, honest, and do what's right.
  • Curiosity - We ask questions to seek understanding.

Requirements

What we expect:

  • Maintain a valid Georgia driver's license with an acceptable driving record
  • Submit to a background and drug screen
  • Ability to build rapport with clients with a friendly but professional demeanor
  • Excellent phone, organization, written and oral skills
  • Proficient with Microsoft Word, Excel and outlook
  • Motivated and a positive attitude
  • Call Center Experience preferred
  • Dealership Experience preferred

We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN & passing drug test at a certified testing facility). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.

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